I stay at a lot of Hampton Inns and I am usually very happy with them across the board for their consistency and service. This particular one, however, while clean and safe could use a few improvements. There were no king beds available except in smoking rooms. There were no fridges or microwaves in the rooms and this was not mentioned in the booking. The front desk staff, while efficient were not friendly or upbeat at all. In fact they were almost silent and uninterested in the guests at all. This was consistent over the course of 4 days and various staff members. The ice machine was broken/inoperative on nearly each level. The building is a weird mix of an older Hilton with the Hampton Inn built onto the far end all the way around back, so I think its an older facility that's been remodeled some years back, best I could tell. Definitely need an upgrade to catch up to the many other Hampton Inns.
Charles
於 2024 年 4 月住了 3 晚
10/10 優異
Kristine L
親子同遊
2024年4月21日
讚好:設施服務
Clean and easy
Kristine L
於 2024 年 4 月住了 2 晚
10/10 優異
Wendy
2024年4月20日
I loved the professionalism of the front desk staff and the willingness to accommodate the guests. The breakfast was great and the free parking made it even better. The rooms were spacious, clean and comfortable. I didn’t realize that my room didn’t have a refrigerator or a microwave so I went to the front desk and the gentleman arranged for me to get a refrigerator. When I came back to my room it was there. That’s good service. Will definitely recommend and visit again.
Wendy
於 2024 年 4 月住了 2 晚
2/10 很差
Kim
伴侶同遊
2024年4月17日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I have stayed at several different Hampden Inn's over many years and have been very satisfied with the staff and facilities. This was by far one of the worst hotels we've ever stayed at as a whole. The room was in poor condition with several issues. The bathroom door was a sliding pocket door and it didn't close and hung crookedly so you could look right into the bathroom. The vanity sink was ridiculously small and the shower/toilet enclosure had no ventilation and poor lighting. The waste baskets had no liners. Overall it was just old and poorly maintained and just plain icky. To top it all off it cost nearly $235. Do not recommend!
Kim
於 2024 年 4 月住了 1 晚
8/10 不錯
Stefania
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
Stefania
於 2024 年 4 月住了 1 晚
6/10 一般
Jonathan
2024年4月14日
讚好:職員與服務
Jonathan
於 2024 年 4 月住了 1 晚
10/10 優異
Bradley (Lee)
伴侶同遊
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a great property . Really nice staff and super amenities.
Bradley
於 2024 年 4 月住了 1 晚
10/10 優異
Maria
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every year I take my kids to the hotel a few times just so that they can enjoy the pools, by far this is the best hotel we had stayed in. Definitely will be back.