Lille Pasteur Institute Museum Hotels

"I stayed here for my birthday and was not let down. The staff were lovely and the rooftop bar was great for an aperitif. The breakfast was also excellent. The hotel is also in an excellent location - highly recommended!"

"We stayed at this hotel for two nights and had a very disappointing experience. The staff was extremely unprofessional, and the room felt dirty and dusty throughout our stay. It was unpleasant even to take off our shoes and walk around the room in slippers. We also noticed bugs running around the room. Everything felt old, poorly maintained, and unclean. The hotel markets itself as a five-star property, but in our opinion it doesn’t come close to that standard. Our stay was very uncomfortable and left a very negative impression overall. Usually we do not write negative reviews but this time it was impossible not do it. Never recommend to anyone."

"Rude staff + bedbugs + bad amenities + No AC The location is the only positive. However, the service is terrible and the receptionist with glasses is particularly unhelpful. Her default response to anything is “no” “fully booked” or “not possible”. For example, she initially said there was no parking but then when a colleague gave us a space we discovered there were loads available. The internal design is strange too. We weren’t given any introduction so we had to search for the garage and hotel entrances after 10 pm when the main outside gate closed. The rooms are tiny and the lighting is poor. I’m quite surprised this is part of Marriott Bonvoy. The temperature in Lille was 24 degrees, yet the room was boiling hot and there was no air conditioning. It was centrally controlled and set to heat mode. Rooms facing the front yard can be very noisy from drinkers sitting outside."

"I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was."

"A good location close to the main train stations. Check in was seamless and staff on the desk were friendly. Room was perfectly acceptable at the price point and it worked for our overnight stop over."

"I stayed for couple of nights .... Not far from lille Europe and all basic needs covered"

"Very well located. Comfortable bed"

"Breakfast, had a continental sway but with sufficient variation to please most."

"Cette fois je n ai pas pris le petit déjeuner mais la semaine dernière j y était et les petit déjeuner était très bien"