Dear Park San,Thank you for your stay and for this review that you had shared with regards to it. We are pleased to know that you are happy with your stay with us and the accommodation and services that we had delivered met your expectations. On your next holiday to Phuket, we hope that our hotel again will be your top choice. Always stay safe and healthy. Kind Regards,

Dear Chi Loy,Thank you for choosing to stay with us and for sharing your good rating. It is our pleasure to know that you were happy with your stay with us as reflected on the score that you have given. We are then looking forward to serving you the next time you come back to Phuket. Always keep safe and healthy. Kind Regards,

Dear Kam Ling M Q,Thank you for trusting our service. Please know that it has been our pleasure to serve you. We are pleased to know that you like our accommodation and feel comfortable with it. It delights us to learn as well that you found our location accessible and enjoyed it. We appreciate to hear your comment on the areas that we needed to improve and we assure to you that this is highly noted. At the moment, few of our rooms have been upgraded and the others are on the process since we do the changes needed to 1 or 2 rooms at a time. On your next holiday to Phuket, we hope you will choose us again. Always keep safe and healthy. Kind Regards,

Dear Chui Ha,Thank you for staying with us and for sharing your review about your stay. We are pleased to know that you enjoyed your stay with us. We then hope that in your future trip to Phuket, you will choose to stay with us again. Always keep safe and healthy. Kind Regards,

Dear Wai ho, Thank you for staying with us on your holiday and for giving few minutes of your time to write your review. It is our pleasure to know that you enjoyed your stay and you appreciate the upgrade. We hope we will be seeing you again in the future. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday. We thank you as well for sharing your review regarding your experience with us. It is indeed our pleasure to hear that you were happy with the location of our hotel, our rooms and the hospitality our team has provided during your stay and we hope we will see you again in the future. Kind Regards,

Dear Anonymous, Thank you for staying with us recently and for taking a moment to write your review. We are pleased to know that you enjoyed everything we rendered during your stay with us and indeed you have a memorable stay. On your next holiday to Phuket, we hope that Palmyra Patong Resort will be again your choice. Kind Regards,

Dear Anonymous, Thank you for staying with us here at Palmyra Patong Resort during your recent holiday in Phuket. We thank you as well for giving few minutes of your time to share your feedback with regards to the services and accommodation that we provided. It is our pleasure to hear that you enjoyed the location of our hotel like most of our other guests did because it is at the center of Patong City. We are also grateful for your appreciation on the hospitality our team has rendered and this has been shared with them. However, we are sorry for the inconvenience you had gone through and our most sincere apology. Our technician thoroughly checked the air conditioner in your room and measured the temperature the moment we received your complaint and everything is working well. The 24 degrees Celsius temperature in the room you stayed was very cold, that you can feel the coldness outside the room (with the door open). Once again thank you for your review and we hope you will trust to stay with us again. Kind Regards,

Dear Lol Sze, Thank you for staying with us on your holiday and for taking a moment to share a good score with regards to your stay. We hope you have a pleasant stay and we wish seeing you again on your future trip to Phuket. Kind Regards,

Dear Patrick, Thank you for staying with us again recently and for taking a moment to share your review. It is our pleasure to know that you are happy with our services and accommodation and we hope that Palmyra Patong Resort will be your choice again on your next holiday. Kind Regards,

Dear Suki, Thank you for staying with us recently and for sharing a good score regarding your experience with us. We hope you enjoyed your stay and we wish seeing you again on your future holiday. Kind Regards,

Dear Yanchan, Thank you for staying with us and for writing your feedback with regards to your stay. We are pleased to hear your appreciation on the accommodation we have provided. However, our most sincere apology for the few inconveniences you experienced. The hot water and electricity are all working well in all our rooms. The night (few hours) you mentioned that there is no electricity and hot water in the room was the night that there was an unforeseen power blackout that occurred around Patong area because of the bad weather. We apologize once again that such unforeseen situation happened during your stay and we hope that you will trust to stay with us again. Kind Regards,

Dear Bei, Thank you for staying with us on your holiday and for taking a moment to write your feedback. We are sorry to hear that you are not happy on your stay with us and our deepest apology. We will work harder to improve our services and accommodation and we hope that you will trust to stay with us again for a chance to give you better stay. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for giving few minutes of your time to write your review. We are sorry to hear that you are not happy on your stay with us and our deepest apology. All of our rooms have hot water and electricity and these are all working well. The few hours that you experienced that there is no hot water and electricity were due to unforeseen power blackout which occurred all around Patong City. As for the designed iron bars in the balcony of the room type that you stayed which is Superior (No View) Room, these were put as a precaution to ensure the safety of the guest. We hope that in your next visit to Phuket, you will trust to stay with us again. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for taking your time to share your amazing experience. We are happy to know that you have a memorable stay with us and we look forward seeing you again on your next stay. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for sharing your review. We are happy to know that you enjoyed your stay and you appreciate our services and accommodation. However, we are sorry to hear about the ants in the room and our deepest apology. We received many compliments from our guests with regards to the cleanliness of our room. But, on some cases of leftover foods or sweet drinks left on the table by the guest, such situation happened. Nonetheless, we already informed the head of our housekeeping department about your feedback and she assured that she and her team will be more cautious so that such thing will not happen again. We hope you will return to stay with us again. Kind Regards,

Dear Anonymous, Thank you for your stay and for sharing a good score. We are happy to know that you enjoyed your stay with us and we hope you will return to stay with us again. Kind Regards,

Dear Anonymous, Thank you for your stay and for sharing a perfect score. We are happy to know that you have a pleasant stay with us and we hope seeing you again on your next holiday. Kind Regards,

Dear Anonymous, Thank you for your stay and for sharing a perfect score. We are happy to know that you enjoyed your stay with us and we hope to welcome you again. Kind Regards,

Dear Anonymous, Thank you for your stay and for sharing your feedback. Thank you as well for your compliment on the swimming pool and we hope you enjoy it. We are sorry to know that most of our services did not meet your good standard and our most sincere apology. We will work harder to improve all our hotel services to ensure that the guest will have a comfortable and relaxing stay. Kind Regards,

Dear Leo, Thank you for your stay and for sharing your review. We are happy to know that you have a comfortable stay with us and you enjoyed the amenities of our 2-Bedroom Family Villa that you stayed. We look forward to welcoming you again. Kind Regards,

Dear Irene, Thank you for staying with us on your holiday and for taking your time to write your feedback. We are grateful that you appreciate the customer service provided by our team at the Poolside Restaurant and your kind words have been shared with them. However, we are sorry to hear that you were not pleased with our accommodation and amenities and our sincerest apology. We always work hard to improve both our services and accommodation and we hope that you will give us a chance to render you better stay by choosing us again on your next trip to Phuket. Kind Regards,

Dear Steven, Thank you for staying with us during your recent holiday in Phuket. We are pleased to know that you enjoyed your stay with us and we are thankful that you have taken your time to write this great experience with us. We look forward to seeing you again. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for sharing a good score. We are happy to hear that you have a pleasant stay with us and we look forward seeing you again on your next trip to Phuket. Kind Regards,

Dear Yuk Yip Samson, Our heartfelt thanks for staying with us during your holiday in Phuket and for taking your time to write your thoughts about our hotel and the services we provided. We are happy that you enjoyed your stay and you appreciate so much our central location which is one amongst those many best features that we have. We also shared with our team your compliment and they were grateful to hear such. We hope you will stay with us again. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for taking your time to share your thoughts about your stay through the score you have posted. We hope you have a pleasant stay with us and you will consider staying with us again. Kind Regards,

Dear Anonymous, Thank you for staying with us and for sharing a perfect score about your stay. It is our pleasure to know that you have a pleasant stay and we hope you will choose us again on your next trip to Phuket. Kind Regards,

Dear Judy, Thank you for staying with us on your holiday and for sharing your thoughts about your stay. We are happy to know that you enjoyed your stay with us and we hope to welcome you again in the future. Kind Regards,

Dear Richer, Thank you for your stay and for sharing your thoughts about your holiday with us. We are happy to know that you still have a pleasant stay with us despite our shortcoming and our most sincere apology for it. Our housekeeping manager has been informed with regards to it and she assured that it will not happen again to our other guests. We hope you will consider staying with us again on your next holiday. Kind Regards,

Dear Che Keung, Thank you for staying with us on your holiday and for taking your time to share your positive reviews about your stay with us. It is our pleasure to know that everything we provided during your stay was exceptional and indeed you have a comfortable and relaxing holiday with us. We hope that in your next visit to Phuket, you will choose to stay with us again. Kind Regards,

Dear Anonymous, Thank you for your stay and for sharing your amazing review with regards to it. It is our pleasure to know that you have a pleasant stay with us and you appreciate all our services and accommodation. We cannot wait to welcome you again. Kind Regards,

Dear Lucia, Thank you for staying with us on your holiday and for sharing your review. We are sorry to hear that we did not meet your high standard and our deepest apology. We have noted your comment and we will do our very best to improve our services and accommodation. We hope you will choose to stay with us again on your next holiday for a chance to provide you much more comfortable stay. Kind Regards,

Dear Jimmy,Thank you for staying with us on your holiday and for sharing a good score about your stay with us. We hope you did have a pleasant holiday with us and you will consider returning to stay with us again on your next trip to Phuket. Kind Regards,

Dear Yi Tak, Thank you for staying with us recently and for sharing a good score with regards to it. We hope you did have a pleasant stay and you will consider staying with us again on your future holiday to Phuket. Kind Regards,

Dear Suetsuet, Thank you for staying with us on your holiday to Phuket and for giving few minutes of your time to share your positive experience with us. We are happy to know that you like our services and you enjoyed your stay with us. We hope you will return to stay with us again on your next holiday. Kind Regards,

Dear Anonymous, Thank you for staying with us on your holiday and for taking your time to share your score about it. We are sorry to know that your stay with us was not great. We are working hard to improve our accommodation and services and we hope you will consider staying with us again on your next holiday to Phuket for a chance to provide you an amazing stay.

Dear Anonymous, Thank you for staying with us on your holiday. We are happy to know that you enjoyed your stay with us base on the good score which you shared. We hope you will return to stay with us again on your next holiday to Phuket. Kind Regards,

Dear Angus, Thank you for staying with us on your holiday and for sharing a good rating. We hope you had a pleasant stay and we look forward to welcoming you again on your next holiday. Kind Regards,

Dear Anonymous, Thank you for staying with us and for taking your time to share your positive feedback. It is our pleasure to know that you were happy with our services and you have a pleasant stay. Everyone in our team was very happy to hear your compliment and we look forward to welcoming you again. Kind Regards,

Dear Chi Wa, Thank you for staying with us on your holiday and for taking your time to share your experience during your stay. We thank you as well for appreciating our good location, the delicious breakfast and the cleanliness of the room. However, we are sorry to hear that the leak you noticed was not being fix and our sincerest apology. Our Front Office Manager has already conducted a meeting to our team at the front desk to remind them that high quality of service is one amongst our aim and we need to provide it with our guest in the most possible way that we can. We hope you will return to stay with us again for a chance to provide you a much better service. Kind Regards,

Dear Anonymous, Thank you for staying with us and for sharing a good score. We hope that your stay with us was pleasant. We look forward to welcoming you again on your next holiday. Kind Regards,

Dear Ng, Thank you for staying with us on your holiday and for sharing your thoughts about it. It is our pleasure to know that you are happy with all the services that we provided and indeed you have a pleasant stay with us. We hope to see you again on your future holiday. Kind Regards,

Dear Christine, Thank you for staying with us on your holiday and for sharing your feedback about it. Excellent service and comfortable stay is always our aim to provide to our guest. But, we are sorry to hear that we failed to provide it to you and our deepest apology. Your review served us an encouragement for us to improve more our services. We hope you will consider staying with us again on your holiday for a chance to give you a better service. Kind Regards,

Dear Alvis, Thank you for staying with us on your holiday and for sharing your feedback with regards to it. We are happy to know that you have a pleasant stay with us. Our team were very pleased to hear your compliment and they thank you for it. We hope that on your next holiday to Phuket, we will welcome you again. Kind Regards,

Dear Anit, Thank you for staying with us on your holiday and for taking your time to write your review with regards to it. We are pleased to know that your overall stay with us was great though we did not meet enough your expectation for the buffet breakfast that we served. We have already notified our Executive Chef about your comment for him to check how to improve it further. We hope you will trust to stay with us again on your next trip to Phuket. Kind Regards,

Dear Kuai Lin, Thank you for staying with us on your holiday and for taking your time to share the great experience that you had in staying with us. We are pleased to know that you enjoyed your stay and you appreciate all the services that we have provided. We wish to see you again on your future holiday. Kind Regards,

Dear Sam, The review was very positive and thank you very much for taking your time to share it. We are happy to know that we have exceeded on your expectation in terms of our rooms and your overall stay with us was great. Your compliment has been shared with our team and this was very rewarding for them given the effort that they were doing everyday to serve the guest the best way that they can. We hope you will consider to stay with us again on your next visit. Kind Regards,

Dear MH, Our heartfelt thanks for staying with us on your holiday and for sharing your positive feedback with regards to your stay. We are happy to know that you appreciate everything about the hotel and we have contributed in your wonderful trip to Phuket. We hope you will stay with us again on your next holiday. Kind Regards,