Dear Valued Guest, Thank you for your review. We will improve our cleanliness to get rid of the spider web, our hotel is located in a tropical garden, it could happened sometimes . We have identified our staying rules in a hand-out mannual,showing clearly right in the first place that Guests should not leave the air-con or the electricity on when you are not in the room, and we have never had any problem with any of our Guests before, it is understandable. Thank you again for your comment. Management