4/10 欠佳
真實旅客
家人同遊
2025 年 2 月 5 日
不滿：整潔度、職員與服務和住宿狀況
Hotel reception can't find my booking, althougth i show my booking record, at the end they find the booking with other name because data enter mistake.
After i go up the room, there is not my room type in my booking, i need to ask reception again, this time they says room type name and picture are not match in hotels.com by marketing team foul.
The wifi is not work, i need to ask reception again.
The shower head is break but i dont want to go reception again, it's so hard to report the items one by one.
There are too much mistakes within my stay period.
真實旅客
於 2025 年 1 月住了 2 晚