Dear Mr. Cheng,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Ms Chen,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Valued Guest, Thank you very much for the lovely rating and we all look forward to welcome you back to the Royal Cliff Grand Hotel again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for this lovely review and for choosing the Royal Cliff Grand Hotel as your home away from home! I will personally share this lovely review to the team and we all look forward to welcome you back to the Royal Cliff Grand Hotel again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for staying with us at the Royal Cliff Grand Hotel and for this wonderful rating. We all look forward to welcoming you back in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the lovely rating and we look forward to welcome you back in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for this lovely feedback and we look forward to welcoming you back to the Royal Cliff Grand Hotel again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for your constructive feedback regarding your stay with us here at the Royal Cliff Grand Hotel and we look forward to welcome you back to the Hotel again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the lovely rating and i am extremely pleased that you enjoyed your stay with us. We look forward to welcoming you back again to the Royal Cliff Grand Hotel in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you for staying with us at the Royal Cliff Grand Hotel and we look forward to welcoming you back again in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the wonderful comment which i will share with the whole team. We look forward to welcoming you back in the near future. Kind Regards, Jan Lorenzen

Dear Valued Guest, Thank you very much for this lovely feedback and i will personally share this with the entire team. We look forward to welcoming you back to the Royal Cliff Grand Hotel in the near future. Kind Regards, Jan Lorenzen - Resident Manager

Dear Valued Guest, Thank you very much for the lovely feedback and we very much look forward to welcoming you back to the Royal Cliff Grand Hotel in the near future again. Kind Regards, Jan Lorenzen Resident Manager

Dear Valued Guests, Thank you very much for your feedback. We have taken your comments on board and very much look forward to welcoming you back again in the near future. Best Regards, Jan Lorenzen

Dear Valued Guest,Thank you for your thoughtful review and for highlighting the beauty of our pools and ocean views, as well as our perfect staff and service.We do have shuttle going to the main malls in Pattaya at an affordable rate available during day time.Also, we appreciate your suggestions regarding the room renovations. Those renovations will be done this year at the Royal Cliff Grand Hotel.We hope to welcome you back for another enjoyable stay in the future so you can try our newly renovated rooms.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Yorichika, Thank you for sharing your feedback with us. We deeply regret to learn about the unpleasant experience you encountered during your recent stay with us.First and foremost, we want to extend our sincerest apologies for any discomfort or offense caused by the interaction you described with our receptionist. We want to assure you that discrimination of any kind has no place in our establishment, and we are truly sorry if you felt otherwise.We understand that the process of collecting guest information can sometimes be perceived as intrusive, and for that, we apologize for any inconvenience caused. Please know that our intention was solely to ensure a smooth and secure check-in process for both you and your companion. However, we acknowledge that our communication may not have been as clear or sensitive as it should have been, and for that, we take full responsibility.We genuinely value your feedback as it helps us identify areas where we can improve. Rest assured, we will be taking immediate steps to reinforce training with our staff, emphasizing the importance of cultural sensitivity and effective communication. It is our utmost priority to provide every guest with a welcoming and inclusive environment, and we are committed to doing better.Once again, we apologize for the misunderstanding and any inconvenience caused. We hope to have the opportunity to welcome you back in the future and demonstrate the true level of hospitality we aspire to deliver.Warm regards,Hotel Manager

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. & Mrs. Nakamura,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Bohemier,Thank you for taking the time to share your feedback about your recent stay with us.We are thrilled to hear that you found our hotel spectacular, especially with its ocean views. Your positive comments motivate us to continue delivering exceptional experiences to our guests.We apologize for any inconvenience caused by the closure of some restaurants during your stay. We continually strive to provide a variety of dining options, and we will take your feedback into consideration to enhance our offerings.It would be our pleasure to welcome you back for another spectacular experience in the future. Please do not hesitate to contact us directly if there is anything we can assist you with before your next visit.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Mr. Mcmillan,Thank you for sharing your feedback regarding your recent stay with us.You received a bottle of Wine and a Spa discount as a benefits for the VIP guest with your reservation. We value your feedback and if there's anything else we can assist you with or if you have any further concerns, please feel free to contact us directly.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Mr. Morgulis,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,HOTEL MANAGER

Dear Mr. Smith,Thank you for choosing our hotel for your recent stay. We greatly appreciate your feedback and strive to ensure that all our guests have a positive experience.We noticed that you gave us the average score without mentioning any specific concerns. We genuinely value your opinion and would like to understand the areas where we may have fallen short of your expectations.Could you please take a moment to share any specific issues you encountered during your stay? Your insights will help us identify and address any shortcomings to enhance our services.Thank you once again for choosing our hotel, and we apologize if your experience did not meet your expectations. We look forward to hearing from you.Stay safe & Best regards,Royal Cliff Hotels Group

Dear Mr. Adamsdotter,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Ole,Thank you so much for choosing to stay with us here at Royal Cliff Pattaya and for taking the time to post your feedback. The Royal Cliff Hotels Group takes great pride in ensuring guests always feel the warmth and exclusivity of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards, Clive NagingtonGroup Hotel Manager