Front desk can improve on their English comprehension for sure.
Kenneth
於 2018 年 6 月住了 1 晚
2/10 很差
Sau ming
2018年5月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Front desk staff can not speak english, have to change wifi user name and password every day and wifi not stable
Sau ming
於 2018 年 5 月住了 2 晚
8/10 不錯
Ching Sum Eva (HK)
2015年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
可再入住的酒店
酒店房間整潔員工友善樂於助人笑容可愛泳池很好下次再来芭提雅是我選擇的酒店之一
Ching Sum Eva
8/10 不錯
Chris (Hong Kong)
2013年7月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A decent hotel with clean rooms and friendly staff
It's a very clean and new hotel. Recommended to people who prefer larger rooms. The staff is very friendly and welcoming.
However, a member of the housekeeping department forgot to give us towels for 3 consecutive nights. Besides, when I was very ill and tried to order a bowl of congee, the person who picked up the phone did not understand English and I couldn't order it. Guests are expected to know some Thai words as the staff there barely speaks English.
Chris
8/10 不錯
Vladimir
2020年1月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vladimir
於 2019 年 12 月住了 8 晚
6/10 一般
真實旅客
多人同遊
2019年11月14日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
sucks service mind
do not recommended
真實旅客
於 2019 年 11 月住了 2 晚
2/10 很差
hans
2019年11月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Very disappointing!
The room is of good size and fairly practical.
The airconditioning is preset and central controlled.
When switching on the temperature was set at 18 degrees and the fan on hurricane force. The room was freezing cold.
Reception reluctantly sent a technician who set the temperature a couple of degrees higher but he was unable to reduce the fan speed. As a result uncomfortable temperature and terrible noise.
Although booked for 2 persons we could only get one keycard.
hans
於 2019 年 11 月住了 2 晚
8/10 不錯
Keith
家人同遊
2019年10月31日
讚好:職員與服務、住宿狀況和客房舒適度
What's going on?
Very welcome and efficient reception. Room was trendy and a nice size. Bed was really comfortable. Cable TV Limited. Breakfast was good but not really catering for westerners. WiFi was great. No information in English about things to do in the area - all in Russian???? Surprisingly no information at all about the hotel and its facilities. Still not sure I went to the correct private beach or whether I could use the facilities in the sister hotels. Bit out of the way and not much going on in the area, which is one reason why guests need lots more information (in English and Japanese) about what's going on at the hotel, in the vicinity and further afield. Still enjoyed the stay though.