室外泳池；泳池傘、躺椅
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芭堤雅維蘭達美憬閣度假村的評價

5 out of 5
芭堤雅維蘭達美憬閣度假村
211 Moo 1, Na Jomtien Soi 4, Pattaya, Chonburi

評價

8.6

優異

10 分評分，優異；193 則評價中有 93 則" "
8 分評分，不錯；193 則評價中有 66 則" "
6 分評分，一般；193 則評價中有 23 則" "
4 分評分，欠佳；193 則評價中有 6 則" "
2 分評分，很差；193 則評價中有 5 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Hsiao Han

多人同遊
讚好：整潔度、職員與服務和客房舒適度
櫃檯服務人員很貼心 幫了很多忙
於 2023 年 12 月住了 2 晚

6/10 一般

Hou Ling

不滿：職員與服務
22/7住了1晚，前台給我們一間樓層的最尾房，對正一道灰黑色的走火門，房間入面的燈就算全開也比較暗，尤其是洗手間，電視機附近的用品還有污跡，露台景觀很一般，真的大打折扣。向前台反應，即給我們換同層另一間同房型的房間，這間感覺比較舒服，光猛，清潔，景觀也比較好。對於酒店的安排真有點不明白及失望，既然有比較好的房間也不給客人。
於 2023 年 7 月住了 1 晚
Preeyaporn T. Guest Experience Manager 於 2023年9月16日的回應
Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 優異

Ya Chen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Preeyaporn T. Guest Experience Manager 於 2023年8月6日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

HOK YEUNG

讚好：整潔度、職員與服務和住宿狀況
酒店偏舊，但設備齊全、配套完善
於 2023 年 5 月住了 3 晚
Preeyaporn (Guest Experience Manager) 於 2023年5月26日的回應
Dear Mr.Hok YeungWe very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 一般

Wing Kit Damien

於 2019 年 10 月住了 3 晚

8/10 不錯

YAN MEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Veranda Team 於 2019年10月9日的回應
Thank you for taking the time to rating us review score of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

6/10 一般

花地瑪

親子同遊
讚好：職員與服務
酒店除左游泳池最靚吸引之外，早餐及餐廳既食物水準完全去唔到五星級質素，有待加強！..........
於 2019 年 9 月住了 3 晚
Veranda Team 於 2019年11月7日的回應
Thank you for taking the time to write your lovely review of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

6/10 一般

Angus

讚好：住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Veranda Team 於 2019年9月6日的回應
Thank you for taking the time to rating us review score of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious room, narrow sea view, friendly services! We have booked 2 seascape rooms and the receptionists have upgraded us to a bigger room with an additional bathtub inside ( still with a proper shower and toilet ). Yet, the facilities are not tall enough so somehow being blocked by the neighboring buildings :(
於 2019 年 8 月住了 3 晚
Joobjang 於 2019年8月17日的回應
Dear Sir/Madam Thank you for sharing you experience during stay with us. Please accept our sincere apologize if your stay was under expectation. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Guest Experience Manager

6/10 一般

Fung Yee

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Veranda Team 於 2019年7月23日的回應
Thank you for taking the time to rating us review score of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2017 年 8 月住了 4 晚
Joobjang 於 2019年7月16日的回應
Dear Sir/Madam Thank you for taking the time to share your valuable feedback. Although we are glad reading your kind comment mentioned that you like the overall look and cleanliness of our hotel, however there were many points that could not meet your expectations and we are very happy to learn from your the point of view and that we should get our resort improvement. Regarding swimming pool area is too crowed.I am sincerely apologize that is during by the weekend period and we have so many family trip by that time also . Please note that above issues you have raised has been noted and rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
渡假之選
非常漂亮的泳池，黃昏時拍照會很唯美。酒店內設施都比較新，非常舒適。唯一缺點是距離市區較遠，出入較麻煩
於 2019 年 4 月住了 2 晚

4/10 欠佳

駩宥

不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Veranda Team 於 2019年4月22日的回應
Thank you for taking the time to rating us review score of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

10/10 優異

ally

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 5 晚
Veranda Team 於 2019年3月20日的回應
Thank you for taking the time to rating us review score of your recent stay at Veranda Resort Pattaya and we hope to welcome you back again soon.

10/10 優異

Ring

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
下次要再來！
非常棒的飯店 可惜沒有多待幾天 很放鬆、服務人員很親切 房間舒適 泳池很美 早餐多元好吃
於 2019 年 2 月住了 1 晚
Veranda Team 於 2019年2月23日的回應
感谢您入住我们的饭店。感谢您的意见反应！

10/10 優異

Ceci

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店比隱蔽，附近未完全開發好,但亦因此可做到清幽靈静感覺，必須自駕才算方便。設施簡潔,選擇種類不算多,但我巳满足.因不算大型酒店，所以入住人數剛好，沒有嘈吵感覺。早餐位置一流,款式亦多,視覺味覺一同感受，實屬放鬆享受。下次去芭提雅亦會是我揀選酒店的首選考慮！
於 2019 年 1 月住了 4 晚
Veranda Team 於 2019年2月2日的回應
感谢您入住我们的饭店。感谢您的意见反应！

10/10 優異

Cecilia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境清靜，房間舒適！酒店泳池一流,拍照打卡首選｡自助早餐款式多,望住泳池邊,感覺舒心一大樂事.酒店前台大多數親切有禮，餐廳職員非常協助，酒吧職員更是值得讚賞。酒店附近有多間食店高質素，真慶幸今次能入住,下次必會重臨！
於 2019 年 1 月住了 2 晚
Veranda Team 於 2019年2月2日的回應
感谢您入住我们的饭店。感谢您的意见反应！

10/10 優異

April

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店服务员挺热情。泳池很棒，靠近海滩。走几分钟就有海鲜店吃饭。很适合亲子游。按摩也很舒服。值得一住。
於 2018 年 12 月住了 4 晚
Veranda Team 於 2019年2月2日的回應
感谢您入住我们的饭店。感谢您的意见反应！

10/10 優異

Lai chun carry (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常舒適的旅程
此酒店很新，房間很大，非常舒服，早餐選擇多，可以對住海景食早餐，好有渡假feel，我們是自駕遊，所以會方便啲，如果唔係既話就冇咁方便
於 2018 年 9 月住了 3 晚
Veranda Team 於 2019年2月14日的回應
感谢您入住我们的饭店。感谢您的意见反应！

8/10 不錯

Siu Man

If hotel have free shuttle is better
於 2018 年 9 月住了 3 晚

8/10 不錯

jack (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近海灘，地點靈靜
靠近海灘， 夜晚想食嘢宵夜也不太方便，勝在風景和地方十分好，靈靜給我舒服感覺。最好自己駕駛車輛。泳池如有給小朋友玩使的設備便一流選擇了。
於 2018 年 7 月住了 3 晚
Veranda Team 於 2019年2月14日的回應
感谢您入住我们的饭店。感谢您的意见反应！

8/10 不錯

sze wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
渡假感覺
酒店雖然地點不方便，但環境真的不錯，舒適，整潔。步行出酒店，3分鐘，有 family Mart。
於 2018 年 5 月住了 1 晚
Veranda Team 於 2019年2月14日的回應
感谢您入住我们的饭店。感谢您的意见反应！

10/10 優異

Louisa (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
寧靜休閒
房間整潔、空間充足，職員友善。泳池是最大賣點，圖片與現實相符，旅客分散在不同時段到泳池，住三天未試過覺得泳池擠逼，非常滿意。早餐選擇不多，推薦即叫即煮的泰式河粉。酒店內餐廳價格稍高，但味道好及有海景，尚算物有所值，尤其Beach Cafe的漢堡，值得一試。另外，沿海邊步行10分鐘（往Jomtien Beach方向）有頗多餐廳，泰菜、海鮮、酒吧皆有。因遠離市中心，比想像中更寧靜舒適。若計劃長時間留在酒店，不多外出，這裡絕對是休閒的好選擇。 唯一問題是交通不便，我們低估了曼谷到芭堤雅的公共交通需時，花了大半天，建議不要省這點錢，預約酒店專車，直接往返機場或曼谷市區。我們回程有訂車，約2.5小時到達曼谷。
於 2018 年 3 月住了 3 晚
Veranda Team 於 2019年2月14日的回應
感谢您入住我们的饭店。感谢您的意见反应！

8/10 不錯

yick ki

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
渡假很好，無shuttle不方便
房間舒適，泳池很美，泳池有massage很relax，洗手閒很寬，沖涼花哂好夠力，唯一無sbuttle外出很不方便，應增加此配套方便客人外出，我我們6人去，冇shuttle很不便。
於 2018 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Stay
Definitely perfect stay! Very comfortable resort with nice and helpful staff. The buffet for breakfast was tasty and the pool view is awesome. Such a relaxing trip!
於 2018 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適的渡假天堂
酒店很新，設備一流，特別是泳池，非常吸引。房間設計特別而且闊落，房内浴缸夠大。餐飲亦十分滿意，自助早餐好味，泳池餐廳的食物價錢合理。唯一缺點是酒店附近比較荒蕪，出入一定要叫車。整體好評！會推介朋友來住！
於 2017 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
十分滿意的芭堤雅resort
感謝酒店安排我們提早了取得房間，更upgrade了房型！酒店很新，設備一流，特別是泳池，非常吸引。房間設計特別而且闊落，餐飲亦十分滿意。整體好評！會推介朋友來住！
於 2017 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice swimming pool and room design, but transportation is difficult
於 2017 年 12 月住了 2 晚

10/10 優異

Cindy (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is very good and have a nice pool side area, we are like to stay here for hold day. The staff is very nice, drinks and ice-cream is good. And thank you the staff BEE to help me translate for the taxi driver.
於 2017 年 11 月住了 2 晚

10/10 優異

CHI WAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境美麗的酒店
非常美麗的酒店❗️早餐豐富❗️泳池環境美麗❗️步行五分鐘附近有海鮮餐廳及便利店❗️
於 2017 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Increase shuttle bus service
酒店海景不錯，但附近仍有地盤工程建設中。expedia 顯示之地圖位置與正確地點有別，要作改善！酒店穿梭巴士往芭堤雅市中心班次不足！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
close to beautiful beach
the resort is quite far away from city area, it takes around 25 minutes to get to the resort. The beach is stunning! it is fun that we can walk to the beach from the resort swimming pool. good for family holiday.

10/10 優異

wai ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整體滿意，員工服務熱情，酒店設計特色，泳池美麗，早餐美味，但酒店位置較靜，附近沒有店舖及夜間出入不太方便，適合喜歡清静的旅客

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦
值得推介，環境優美舒適，酒店設施新，人也不太多，職員友善，唯房門插卡位常常出問題，很不便！電力系統也出現過一次問題，但很快被處理好

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境好，遠離市中心

10/10 優異

KWOK WAH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
型格酒店
適合只享用酒店設施的旅客，外出觀光不太方便，要經常電召的士

10/10 優異

Ho Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
近夜市場~不怕冇野食及冇酒飲~

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
近海邊，清淨
員工親切，笑口迎人。 近沙灘，看到日落。 酒店附近有景點，但最好自駕遊。 新和清淨也是酒店買點，起碼小了很多強國人吧！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Kin Man

讚好：整潔度、住宿狀況和客房舒適度
Good hotel for relax
Hardware is good but most of the staff are not well in English

10/10 優異

Em

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ocean view resort is worth the money. However, the noise from the hallway can be a bit distracting if you have noisy neighbors. The toilet was also a bit odd. Nevertheless, these don't take away from the overall experience.
於 2024 年 4 月住了 1 晚
Pla 於 2024年4月19日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 欠佳

Per Christian

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 1 月住了 3 晚
Issriyaporn Weerarak 於 2024年1月29日的回應
Dear Mr. Per Christian,Thank you for taking the time to tell us about your experience at Veranda Resort Pattaya Na Jomtien MGallery.I am sorry that your experience did not meet you expectation; please allow me to express my sincerest apologies.At Veranda Resort Pattaya - MGallery, we strive to provide a superior service experience for every customer.Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours.Issriyaporn WeerarakFront Office Manager

8/10 不錯

KEITH

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Preeyaporn T. Guest Experience Manager 於 2023年12月12日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

YE SEONG

於 2023 年 12 月住了 2 晚
Preeyaporn T. Guest Experience Manager 於 2023年12月12日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 一般

Timothy

於 2023 年 11 月住了 1 晚
Preeyaporn T. Guest Experience Manager 於 2023年12月12日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

Pataravasee

家人同遊
讚好：整潔度和設施服務
Good
於 2023 年 9 月住了 1 晚
Preeyaporn T. Guest Experience Manager 於 2023年9月16日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 不錯

SUZUKI

於 2023 年 8 月住了 2 晚

2/10 很差

Tzuju

家人同遊
不滿：職員與服務和住宿狀況
我訂了3間房.到櫃台辦理住宿時.櫃台跟我堅持只有2間房.要我自己打電話跟hotels.com確認 服務人員非常的差. 我拿訂房資料給她看.她說她看不懂.要我自己跟平台聯絡. 問題是平台根本不接電話. 讓我急死了. 最後櫃台人員又說有3間房. 但每間都不同房型. 我再給她看訂房資料. 3間都一樣價錢. 怎麼會不同房型....到最後她又說好吧. 同房型 隔天退房時.說我們有多人使用早餐. 問題是我們根本沒訂含早餐的住宿. 根本沒下樓用早餐. 退房時也是很糟糕 這飯店的人跟電腦都很有問題
於 2023 年 6 月住了 1 晚
Preeyaporn (Guest Experience Manager) 於 2023年7月10日的回應
Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 優異

Montiya

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Preeyaporn T. Guest Experience Manager 於 2023年8月6日的回應
We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 欠佳

SOMRUETAI

家人同遊
不滿：整潔度、職員與服務和住宿狀況
พนักงานไม่ค่อยรู้เรื่อง ห้องพักมีความชื้นและไส้ในของหมอน จับตัวกันเป็นก้อน ปลั๊กบางตัวในห้องพักใช้การไม่ได้ จะอาบน้ำอุ่นต้องใช้เวลาค่อนข้างนาน โดยรวมไม่ประทับใจกับการเข้าพักในครั้งนี้
ปรียาภรณ์ Guest Experience Manager 於 2023年6月29日的回應
กราบขอบพระคณททานไดกรณาสละเวลาบอกกลาวถงประสบการณในการเขาพกของทานท Veranda Resort Pattaya - MGallery ทางโรงแรมมความเสยใจเปนอยางยงสำหรบการบรการท ทานไดรบนนไมเปนไปตามความคาดหวง และขออภยเปนอยางสงมา ณ ทนทางโรงแรมจะนำเรองททานไดแนะนำไปตรวจสอบและทำการแกไข ไมใหเกดปญหานกบลกคาทานอนๆ อกตอไป.โดยโครงการสำรวจความคดเหน MGallery เรามงมนทจะมอบบรการทดเยยมใหแกลกคาทกทาน ดงนนความเหนตอบกลบของทานจงมความสำคญยง ทางเราจะดำเนนมาตรการทเหมาะสมเพอแกไขปญหาในครงน และปองกนไมใหปญหาดงกลาวเกดขนซำอกในภายภาคหนากราบขอบพระคณททานกรณาไดกรณาแจงใหทางเราทราบถงประสบการณททานไดรบ ทางเราหวงวาจะมโอกาสไดมอบบรการทดขนแกทานในอนาคตอนใกลน.