池畔酒吧
查看供應

烏布輪回酒店 (CHSE 認證)的評價

5 out of 5
烏布輪回酒店 (CHSE 認證)
Banjar Ayah, Desa Kelusa, Payangan, Bali

評價

9.6

完美

10 分評分，優異；58 則評價中有 50 則" "
8 分評分，不錯；58 則評價中有 5 則" "
6 分評分，一般；58 則評價中有 2 則" "
4 分評分，欠佳；58 則評價中有 0 則" "
2 分評分，很差；58 則評價中有 1 則" "

9.6/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Dyau

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
酒店位置叢林區，私隱度高，也很安靜。 酒店有不同時段免費出市區，所以也很方便，不過車程也要大約半小時多。 整體服務，環境，房間設備，按摩都很乾淨舒服 早餐很好吃，有機會會再來休息
於 2019 年 4 月住了 3 晚
Paulus 於 2019年5月15日的回應
尊敬的客户， 谢谢你的积极反馈。 很高兴知道您喜欢我们的产品和服务。 期待在未来再次欢迎您。

10/10 優異

MINWOO

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
직원이 진짜 친절하고, 시설이 너무너무좋습니다. 프로그램도 많고 식사도 뷔페가 아니라 걱정했지만 훠어얼씬 좋았습니다 진짜 최고의 호텔입니다. 또 가고싶어요 생각이 계속납니다.
於 2024 年 4 月住了 3 晚
Paulus 於 2024年5月2日的回應
Dear MINWOO, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

??

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They are serve private place and mood for fantastic rest
於 2024 年 4 月住了 1 晚
Paulus 於 2024年5月2日的回應
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

hasib

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent stuff and beautiful property. Loved everything about it.
於 2024 年 3 月住了 4 晚
Paulus 於 2024年3月5日的回應
Dear Hasib, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Ignacio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Paulus 於 2023年11月9日的回應
Dear Ignacio, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Ronke

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was heaven on earth! The staff was wonderful and so professional. They went above and beyondto emsure we had a great stay. Our room was amazing, floating breakfast and other meals delicious. The spa experience was ine of the best I've had on vacations! We would come back to Bali just to stay there!
於 2023 年 8 月住了 1 晚
Paulus 於 2023年8月24日的回應
Dear Ronke, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

6/10 一般

Derek

不滿：職員與服務和住宿狀況
Disappointing and not 5 star
Small property a long way away from central Ubud and also at the end of a difficult unfinished road to navigate through. Rooms are reasonable but very dark inside, needs some updating all round. Food in the restaurant is reasonable but not great with breakfast being very disappointing. Service also is very painful but I’ve noticed this a lot on this trip. Would I stay here again? No thanks…
於 2023 年 6 月住了 3 晚
Paulus 於 2023年7月6日的回應
Dear Derek,Warm greetings from Ubud!First and foremost, I would like to express my heartfelt gratitude for taking the time to share your review. On behalf of the entire staff and management of Samsara Ubud, I would like to sincerely apologize for any inconveniences you encountered during your stay. Please know that your feedback is highly valued, and we are committed to making improvements based on your valuable input.We are genuinely sorry to hear that your experience with us did not meet your expectations. It is our utmost desire to provide you with a truly exceptional stay, and we regret that we fell short on this occasion.Should your future travel plans bring you back to Ubud, we would be delighted to have the opportunity to host you once again. It is our sincere hope that you would give us another chance to showcase the genuine Samsara Ubud experience.Thank you for your understanding and support.Warm regards,Paulus

10/10 優異

Monique

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Stunning facilities and scenery. The staff were so welcoming, professional and attentive! Highly recommend!
於 2023 年 5 月住了 2 晚
Paulus 於 2023年7月6日的回應
Dear Monique, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

JiHee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Paulus 於 2023年5月8日的回應
Dear JiHee, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

8/10 不錯

Simo

於 2023 年 3 月住了 1 晚
Paulus 於 2023年4月12日的回應
Dear Simo, Thank you for taking your valuable time to give such a positive review about your stay, and we really appreciate your acknowledgment of our service. We are looking forward to another chance to welcome you back at Samsara Ubud. Regards, Paulus

10/10 優異

Charlotte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel and experience
於 2022 年 10 月住了 1 晚
Paulus 於 2022年10月24日的回應
Dear Charlotte, Thank you for taking the time to share your Samsara Ubud experience with us, we are truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

W (London)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was just perfect. We loved it. As well as our 5 year old boy. We enjoyed every moment if it. Will definitely go back.
於 2020 年 2 月住了 4 晚
Paulus 於 2020年2月29日的回應
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel surroundings in the jungle where really nice. Every detail had been though of both in the looks and in the service. The villa was nicely decorated and was just like in the pictures and videos. Everything was clean, although a bit (but not too) dated. The breakfast was just perfect! Also dinner was really good. The hotel arranged free trips (e.g. Ubud sightseeing), activities (such as yoga and outside movie). If you look for some peace, quiet and great service, this is a great choice. The only down side was that the walls are quite thin and you can hear noice from the villa sharing a wall with you but that was not a problem at least in our experience
於 2020 年 2 月住了 2 晚
Paulus 於 2020年2月9日的回應
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay!
On a hillside in the middle of the lost jungles of Ubud the resort Samsara is the perfect getaway and we loved our choice of resort! If you are ever in Ubud this is the place to stay and if you are ever in Bali, consider spending a couple of days in Ubud to experience the island life away from the crowds! Yes, this place is really in the middle of nowhere spot to relax, so don’t expect anything else then just the magic sounds of the jungle and a perfect stay for relaxations! Samsara is an luxurious resort in gorgeous rain forest setting and we had an amazing stay in our villa with a private pool, our butler Putra aced each task with top marks, from smoothly checking us into our villa, handling our random requests with military efficiency, to organizing our restaurant and pampering reservations! All the small details and gifts every night made everything just so personal and so amazing! When you’re away for a visit in Ubud city you are really looking forward to get home for the turndown, can promise you that! :-) We would also give a extra big thank you to following persons that made our stay extra special! Kariasa/Kari for welcoming us in the best way and always looking after us. Putra - our amazing Butler for taking such good care it us and our room and for being an amazing safe driver when going back from Ubud to the hotel! Nik and Artha in the restaurant for doing the little extras for us! Desak and Ani at the spa, thanks for being so nice and friendly! We had an amaz
於 2019 年 12 月住了 5 晚
Paulus Tuasuun 於 2020年1月8日的回應
Dear Victoria, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

C

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
Paulus Tuasuun 於 2020年1月5日的回應
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 4 晚
Paulus 於 2019年12月22日的回應
Dear Valued Guest, Thank you for taking the time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcoming you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really really liked staying Samsara Ubud! It's a little far from downtown, So I have relaxed at the resort very quietly. Overall facilities and services were perfect! All staff was very kind and helpful! But I was told by one staff that he wanted to provide transport service individually, I was really weird. And he told me that don't tell this to the resort.
於 2019 年 10 月住了 2 晚
Paulus 於 2019年11月6日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was so beautiful here and the staff were all super attentive and helpful
於 2019 年 10 月住了 1 晚
Paulus 於 2019年11月6日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had an amazing time staying at Samsara. Villa was spacious, clean and comfortable. Staff were incredible with their service and went above and beyond to meet our needs from start to end of our stay. Highly recommend and would definitely stay here again without hesitation!
於 2019 年 8 月住了 3 晚
Paulus 於 2019年9月2日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 3 晚
Paulus 於 2019年8月29日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Michal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We spent 9 days here for our anniversary, and are really more than satisfied - the hotel, the staff, food & service was faaaantastic. Very kind and helpful with all our requests (some in the night;-)), 5 stars at all issues. at arrival, the anniversary cake and fruits was waiting, bath with fresh flowers and additional shower outside of bathroom - surrounded by stones and bamboo - nice feeling ! room was very spacious with nice design, all in balinese wood - the restaurant - very nice wine selection (recommend also very good ines from Indonesia) and signature drinks, the breakfast - 4 different styles with many options a'la carte - lobster & egg - my favourite, and the main dinner menu is really top one. modern indonesian with touch of french cuisine, really fits all demands...try floating breakfast in your private pool with champaigne, try chakra massage and balinese tea ceremony - they got all for all your senses...shuttle bus service to ubud everyday and booking of all trips you would like to have directly from hotel - simply, forget about everything and enjoy your holiday...we really spend here a beautiful and restfull time, with beautiful jungle views...already promised ourselves to come here again soon...for more than 10 days...thanks to all staff, you are great, and doing great job here for all guests...best regards - Michael & Marika
於 2019 年 8 月住了 8 晚
Paulus 於 2019年8月18日的回應
Dear Michael, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Timothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The secrete of Ubud!
The Staff was simply amazing! The villa we stayed in was excellent however, the lasting impression was with the staff and their eagerness to satisfy our needs in every way. The jungle views were breathtaking and the pools were superb! They offered a free shuttle to Ubud multiple times a day which gave us the option to choose our plans accordingly. Cant say enough about this place!
於 2019 年 7 月住了 5 晚
Paulus 於 2019年7月29日的回應
Dear Timothy, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

tyra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Paulus 於 2019年7月10日的回應
ear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

rahim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Samsara Ubud is fantastic
We had a really great experience with samsara Ubud! The villa was modern, secluded, clean and absolutely stunning. The food was great too! The service was even better...the staff are so friendly and go over and beyond to assist. We would definitely return as well as recommend this to others!
於 2019 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 3 晚
Paulus 於 2019年7月2日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

8/10 不錯

Leo

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Excellent room and view from the room. The room included a heated pool. The location of the hotel was located in the middle of the mountain with great views of the forest. Temperatures were surprisingly cool especially at night, so it was perfect to have a heated pool in the villa. Unfortunately, the heating system was not working well in our pool and it was barely heated compared to others where you can see steam emerging from the pools in the mornings. The rooms were fairly clean but not excellent. Morning breakfasts were great and had great choices including a lobster and poached egg option which was excellent.
於 2019 年 5 月住了 2 晚
Paulus 於 2019年5月24日的回應
Dear Leo, Greetings from Ubud, First of all, thank you for taking your time to share this review and on behalf of Samsara Ubud staff and management, allow me to extend our sincere regrets for the inconveniences that occurred during your stay. I'm pleased to learn your overall feedback and several points are taken into my consideration for our improvement. Once again I am sorry to hear that your experience with us was not as great as we hope that to be. Please do let us know should your travel itinerary bring you back to Ubud as we would love to host you so you could have the real Samsara Ubud experience. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

Sabrina

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay! Outstanding service! Beds are comfortable!
於 2019 年 4 月住了 5 晚
Paulus 於 2019年5月16日的回應
Dear Sabrina, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフの方が感じがよく、素晴らしいホスピタリティでした。息子はキッズメニューのトマトスープがお気に入りでした。
於 2019 年 4 月住了 5 晚
Paulus 於 2019年5月15日的回應
お客様各位、 ご意見ありがとうございます。 あなたの息子が私たちのトマトスープを愛していることを知ってうれしいです。 将来再びあなたを歓迎するために楽しみにしています。

10/10 優異

Robby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Service and Tranquility
EXCELLENT
於 2019 年 4 月住了 2 晚
Paulus 於 2019年4月24日的回應
Dear Robby, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

MAGNOLIA (MADRID)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
TODO HA SIDO UN SUEÑO, NO PODRÍA FALTA NINGÚN DETALLE Y TODO EL PERSONAL, MARAVILLOSO
於 2019 年 4 月住了 2 晚
Paulus 於 2019年4月12日的回應
Dear Magnolia, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location and service from staff who were always accommodating.
於 2019 年 3 月住了 6 晚
Paulus 於 2019年3月22日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

8/10 不錯

真實旅客

於 2019 年 3 月住了 7 晚
Paulus 於 2019年4月6日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

Isabelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastiskt
Ett fantastiskt hotell med jättefina rum och hotellanläggning. Bra resturanger på hotellet och transfer in till staden. Även super bra service med alltid trevlig personal som hjälper timmes allt. Rekommenderar verkligen att bo här om ni ska till Ubud!
於 2019 年 2 月住了 2 晚
Paulus 於 2019年3月5日的回應
Dear Isabelle, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

2/10 很差

CHANGSU

不滿：整潔度、職員與服務和客房舒適度
최악의 호텔
삼사라 우붓이서 2박하고 다녀 갔습니다. 가이드 차량 이용해서 우붓시내 구경후 체크인간에 맞춰 도착했습니다. 우붓시장에서 차로 20분정도 걸리는 위치에 있습니다. 임신한 아내와 태교여행으로 쉬기위해 신중히 골라 예약한 곳이였는데 체크인 후 직원이 붙어 이것저것 물어봅니다. 언제 도착했고 얼마나 발리에 있을거며 삼사라 우붓이외 어느호텔에 예약했는지 다른호텔예약한 바우처러지 보여달라고 합니다. 또 환전은 어디서 했고 얼마나 했는지 이때부터 낌새가 이상해서 왜 물어보냐 그랬더니 인포메이션때문에 물어본다 하더군요. 직원태도는 굉장히 불친절했습니다. 그리고 내일은 계획이 있는지 어딜갈건지도 물어보더군요. 삼사라우붓에서 운영하는 스파나 여행투어 계속 강요합니자. 가격도 비싸구요. 와이프랑 상의해보고 말해준다고 해도 지금결정하라고 강요합니다. 결국 웰컴드링크 마시지도 못하고 로비에서 기분잡쳤네요. 방안내받고 짐 옮겨주고 나서 팁을요구하듯이 설명 엄청길게 하고 안나가길래 10000루피아 건네주니 땡큐하고 바로 사라집니다. 시설은 깨긋하나 방음은 최악입니다. 옆룸에서 말하는 소리 다 들리고 삼사라 우붓에서 머물면서 가장최악 이였던건 개미들이 엄청나게 많습니다. 방안도 그렇고 레스토랑 테이블에도 많이 돌아다닙니다. 조식 먹는데 밥맛 떨어지더군요. 마지막날 조식먹고 인포가서 11:30에 체크아웃할 예정이라 말하고 짐 운반부탁했습는데 11:40분 되도록 아무연락 없길래 방에서 인포까지 땀뻘뻘 흘리며 짐옮겼습다. 임신한 아내한테 너무 미안하더라구요. 숙소 잘못 고룬탓에 발리태교여행 최악이였습니다. 절대 이곳에서 묵지 마세요~ 후회 합니다.
於 2019 年 2 月住了 2 晚
Paulus 於 2019年3月5日的回應
Dear Charlie, Greetings from Ubud, First of all, thank you for taking your time to share this review and on behalf of Samsara Ubud staff and management, allow me to extend our sincere regrets for the inconveniences that occurred during your stay. Several points are taken into my consideration for our improvement. Once again I am sorry to hear that your experience with us was not as great as we hope that to be. Please do let us know should your travel itinerary bring you back to Ubud as we would love to host you so you could have the real Samsara Ubud experience. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

eizo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
プライベートの眺めが良い
新しいホテルで口コミ評価数は少なく心配していたが、思ったより快適に過ごせた。プライベートプールに入って正面の森林を眺めているだけで本当に癒される！また泊まりたいホテルのひとつ。
於 2018 年 10 月住了 3 晚
Paulus 於 2019年2月9日的回應
Dear Eizo san, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Total luxury in a villa with private pool. The Kalusa restaurant is first class. Every staff member is friendly and courteous and cater for every need.
於 2019 年 1 月住了 7 晚
Paulus 於 2019年1月15日的回應
Dear Valued Guest, Thank you for taking your time to share your Samsara Ubud experience with us, we truly delighted to learn that you're having such a great holiday with us. We really appreciate your kind words on our property and services..and glad to hear that you're enjoying our service at The Kelusa :) Looking forward to welcome you back here again in the future... on behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Unbelievable service. We commented on how much we loved their orange/clove/cinnamon herbal tea in passing, next thing you know it was delivered complimentary to our room and as a parting gift. It is such little details that sets this property apart. We were assigned a personal Butler to fulfill your every whim. The on site messages treatments were so good we ended up booking it every day of our stay. We stayed at the Mandapa Ritz-Carlton next. I must say Samsara was uniquely genuine in making its guests feel intimately cared for. We will return again.
於 2019 年 1 月住了 2 晚
Paulus 於 2019年1月15日的回應
Dear Valued Guest, Greetings from Ubud, Thank you for taking your time to share this complete Samsara Ubud experience with us. We really grateful to know that you appreciate all of the products and services, and thank you for noticing the small details :)) Once again thank you for your thoughtful review of your last stay..and we do hope to have the opportunity of welcoming you back again in the future. On behalf of Your Samsara Ubud family, Paulus

6/10 一般

Charlie (Hong Kong)

讚好：職員與服務
不滿：整潔度
Relatively small property good for hideaway. Not family nor elderly friendly. They tried but somewhat costly considering other options in Bali
於 2018 年 12 月住了 4 晚
Paulus 於 2019年1月15日的回應
Dear Charlie, Greetings from Ubud, First of all, thank you for taking your time to share this review and on behalf of Samsara Ubud staff and management, allow me to extend our sincere regrets for the inconveniences that occurred during your stay. I'm pleased to learn your overall feedback and several points are taken into my consideration for our improvement. Once again I am sorry to hear that your experience with us was not as great as we hope that to be. Please do let us know should your travel itinerary bring you back to Ubud as we would love to host you so you could have the real Samsara Ubud experience. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Can use more towel hanger in the bathroom. Wish more variety of menu at the only restaurant.
於 2018 年 11 月住了 2 晚
Paulus 於 2018年12月4日的回應
Dear Valued Guest, Greetings from Samsara Ubud. First of all, we hope you had a wonderful trip to your next destination, and we thank you for sharing this thorough review with us. We truly delighted to hear that overall you had had an amazing stay with us and we thank you for your valuable feedback on the menu variety. Once again, thank you and we look forward to the opportunity of having you with us again here. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best hotel I’ve ever stayed
Excellent!
於 2018 年 11 月住了 4 晚
Paulus 於 2018年12月4日的回應
Dear Valued Guest, Greetings from Samsara Ubud. First of all, we hope you had a wonderful trip to your next destination, and we thank you for sharing this thorough review with us. We truly delighted to hear that overall you had had an amazing stay with us. Once again, thank you and we look forward to the opportunity of having you with us again here. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

Juan (Almeria, España)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel INMEJORABLE. Las instalaciones son ideales para pasar unos días de desconexión y paz en medio de una vegetación y paisaje increible. La atención del personal en todo momento es de 10, te hacen sentir muy especial y no quieren que te falte de nada. Las habitaciones super cuidadas al detalle ycon la piscina infinita son todo un lujo. El restaurante también de 10 con platos sofisticados y una muy buena relación calidad-precio.Puedo decir que hasta la fecha,es el mejor hotel en el que he estado en mi vida. Olé!!
於 2018 年 10 月住了 1 晚
Paulus 於 2018年10月25日的回應
Dear Juan, Greetings from Samsara Ubud. First of all, we hope you had a wonderful trip to your next destination, and we thank you for sharing this thorough review with us. We truly delighted to hear that overall you had had an amazing stay with us and we thank you for your kind words of compliment to our staff and product. Once again, thank you and we look forward to the opportunity of having you with us again here. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

Laci (Budapest)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel, this is the best in Bali! Amazing hotel, this is the best in Bali!
於 2018 年 10 月住了 5 晚
Paulus 於 2018年10月14日的回應
Dear Laci, Greetings from Samsara Ubud, Trust you had had a wonderful journey to your next destination, and thank you very much for sharing your Samsara Ubud experience with us. We truly delighted to learn that we managed to provide such a memorable experience for you, and everybody here is so happy to read your review above. Thank you for your kind recommendation to our services and products. We're looking forward to the opportunity of having you staying with us in the future. On behalf of Your Samsara Ubud family, Paulus paulus@samsaraubud.com

10/10 優異

George (Houston)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a beautiful resort. My wife and i had a wonderful time there. Staff is very friendly and is ready to respond to all your needs. The surroundings are very beautiful with tropical lush trees and vegetation.
於 2018 年 9 月住了 4 晚
Paulus 於 2018年9月26日的回應
Dear George, Greetings from Samsara Ubud, Trust you had had a wonderful journey to your next destination, and thank you very much for sharing your Samsara Ubud experience with us. We truly delighted to learn that we managed to provide such a memorable experience for you, and everybody here is so happy to read your review above. Thank you for your kind recommendation to our services and products. We're looking forward to the opportunity of having you staying with us in the future. On behalf of Your Samsara Ubud family, Paulus paulus@samsaraubud.com

10/10 優異

SHANE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
What a truly amazing hotel! From the moment we arrived until the moment we departed, we were treated like royalty. Check-in at the hotel was excellent. Efficient and loved the home made treats and tea served. The location of the hotel was peaceful and breath taking. Away from all the hustle and bustle of Ubud. Just a short 20 minute journey with free shuttle provided at designated times. The villa was spectacular. Decoration and choice of furniture, spot on. The pool was a decent size for the one bed. Handy that there was a heater installed which is rare with most villas I have stayed in. The food in the restaurant was lovely. Beautifully presented and tasted so good. Everything was fresh. I think the most amazing part of the stay were the staff. Wonderful, kind, friendly, welcoming ... I could go on. A stay at this hotel is well worth it.
於 2018 年 9 月住了 3 晚
Paulus 於 2018年9月26日的回應
Dear Shane, Greetings from Samsara Ubud, Trust you had had a wonderful journey to your next destination, and thank you very much for sharing your Samsara Ubud experience with us. We truly delighted to learn that we managed to provide such a memorable experience for you, and everybody here is so happy to read your review above. Thank you for your kind recommendation to our services and products. We're looking forward to the opportunity of having you staying with us in the future. On behalf of Your Samsara Ubud family, Paulus paulus@samsaraubud.com

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 9 月住了 5 晚
Paulus 於 2018年9月21日的回應
Dear Valued Guest, Thank you for submitting your review. Hopefully we can have another chance to welcome you again at Samsara Ubud. Regards, Paulus

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing view, hidden away from the main town. Food is delightful and the service is precise
於 2018 年 9 月住了 1 晚
Paulus 於 2018年9月12日的回應
Dear Valued Guest, Greetings from Ubud. Thank you for taking your time to share your experience with us, we really appreciate it. Everybody here is so happy to learn that you and family had a great time with us, and thank you for your kind words to our product and services. We look forward to welcome you and your family again in the future. On Behalf of Your Samsara Ubud family, Paulus paulus@samsaraubud.com

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The chakra Spa (Ayu) is perfect. The Main Pool is very good heated and normally you are there on your own. The brekfast is very good and the staff remembers your name and preferences after one day. I only can highly recommend this hotel.
於 2018 年 8 月住了 6 晚
Paulus 於 2018年9月4日的回應
Dear Valued Guest, Greetings from Ubud, First of all many thanks for your time to share your experience with us, we really appreciate it. We truly delighted to learn that you enjoy your recent stay and we flattered with your kind words about our product and services. Look forward to have you visit us again in the future. On Behalf of Your Samsara Ubud family, Paulus

10/10 優異

真實旅客

於 2018 年 8 月住了 3 晚
Paulus 於 2018年8月13日的回應
Dear Valued Guest, Thank you for your valuable star review. Hopefully we have another chance to welcome you again at Samsara Ubud in the near future. Regards, Paulus

10/10 優異

James (London)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing amazing amazing
Just back from the most amazing, the hotel is up there with the best I’ve ever been to. The pictures don’t do just how stunning the location is, you literally feel like you’ve entered another world. It’s tranquil... The staff are fantastic and really set this place apart. They make guests feel special, with no request too big or small. Nothing bad to say about the Samsara- food, rooms, staff are all truly devine.
於 2018 年 5 月住了 5 晚
Paulus Tuasuun 於 2018年6月14日的回應
Dear James, Thank you for taking your valuable time to give such a lovely review about your stay, and we really appreciate your acknowledgement to our service. We are looking forward for another chance to welcome you back at Samsara Ubud. Regards, Paulus

10/10 優異

meghan (NZ)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxury in the jungle
What a luxurious hotel! The facilities were high quality and authentic Balinese decor Every little detail was thought of. The staff were extremely friendly and personalised the entire stay. I can't wait to go back.
於 2018 年 5 月住了 3 晚
Paulus Tuasuun 於 2018年5月28日的回應
Dear Meghan, Thank you for taking your valuable time to give such a lovely review about your stay, and we really appreciate your acknowledgement to our facilities and services. We are looking forward for another chance to welcome you back at Samsara Ubud. Regards, Paulus