“When pick up room key at the check in counter, the male agent just hands over room keys w/o offering any hotel information. When enter the room on 5th floor, the room type is not the one I book, the room wz Prague Castle view!And then go to the front counter to change the room on 9th flooor. When having a shower, find out the water drained from bathtub is coming out from shower room floor!Advise the front counter about this situation and be informed a technician will be sent up to look at it.……
“Firstly, the hotel has been sold, which hasn’t been named as it nowadays.
Secondly, on the website of the hotel, it mentions that you’ll have the passcode to access the building by checking online; however, if you’re booking the room via a third party portal, you won’t receive the check in-in form.
Thirdly, the hanger of shower fell apart by itself whereas it wasn’t fixed on the committed date.
Lastly, it won’t clean up the room during your stay in 7 days.”
“Ótima experiência. Limpo, silencioso, ótima comunicação, tamanho do quarto e do banheiro muito bom, perto de ótimos restaurantes, bonde, metrô. Dá para ir a pé até a cidade velha e a cidade nova. Valeu muito. Obrigada 8Secrets!!!”
“The apartment is comfortable and staff is helpful. Maybe, there is some misunderstanding, there is no washing machine in the apartment, which caused some inconvenience for staying for 4 nights in Prague.”