Pembury Hotel with Pool

"Comfortable stay but rooms a little tired. "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

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"lovely pool and jacuzzi. I would have like the pool to open earlier in the morning (it opened at 8am)."

"Clean and decent spa/ gym area. Cozy room. "

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"The grounds are beautiful, the staff are great! We had breakfast which tasted good! The spa was relaxing but there is a bit of wear and tear in places. Overall it was a lovely night away - one thing to highlight: the bed and pillows are very soft, we usually sleep on a firm mattress and have fun pillows so we don’t sleep well and woke up a bit achey; but this is very subjective. Also the hairdryer in the room was really weak so being your own if visiting or use the ones in the spa’s changing room. "

"Clean room , pleasant staff and convenient "