Does Hotel Heliconias Nature Inn & Hot Springs have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Heliconias Nature Inn & Hot Springs pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heliconias Nature Inn & Hot Springs?

Self-parking is free at this property.

What time is check-in at Hotel Heliconias Nature Inn & Hot Springs?

Check-in start time: 2 PM; check-in end time: midnight.

Does Hotel Heliconias Nature Inn & Hot Springs provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 156 per vehicle applies.

Where is Hotel Heliconias Nature Inn & Hot Springs located?

Situated in the mountains, this hotel is 0.6 mi (0.9 km) from La Altura Viewpoint and 3 mi (4.9 km) from Children's Eternal Rainforest. Proyecto Asis and Arenal Adventure World are also within 12 miles (20 km).

Hotel Heliconias Nature Inn & Hot Springs Reviews, Deals & Photos 2025

10/10 Excellent

Alina

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Stayed 5 nights in Mar 2025

10/10 Excellent

Emily

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at Hotel Heliconias. The staff was so welcoming and friendly. The grounds were beautiful. A sloth was right on the property. Beautiful flowers and birds. The restaurant had a wonderful free breakfast in the morning and great dinner options. The hot springs on the property were delightful. About 30 minutes from Arenal Volcano

Stayed 2 nights in Apr 2025

10/10 Excellent

Krishnanand

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and caring staff. Accomodating requests for early breakfast so that we could go on Activities. Very nice tours inside the resort.

Stayed 3 nights in Dec 2024

6/10 Okay

Gabriela

23 Mar 2025

Liked: Cleanliness, staff & service

A place to relax.

Staff extremely nice, they went out of their wy to make us feel like home, good place to relax. Hot springs are not natural, towels need to be updated they were torn, hotel it is very far away from tourists places, a car is needed to drive around . Restaurant food it is not that good and expensive.

Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A MUST experience. Staying in the treehouse is unique without giving up comfort, the surrounding area is lush and filled with wildlife, the restaurant serves good food. Doing the afternoon tour with Victor was great, especially his knowledge of plants, animals, birds and love of gardening for the restaurant.

Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Diego, at the front desk made sure we were taken care! Thank you, Diego

Stayed 4 nights in Dec 2024

10/10 Excellent

Julia Hsueh Chu

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

10/10 Excellent

Craig

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

: )

Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

15 Feb 2025

Liked: Amenities

Everything

Stayed 3 nights in Feb 2025

8/10 Good

David

16 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Pool was nice and hot springs are lovely. Really enjoyed the opportunity to explore paths on the property and see flora and fauna (we saw a sloth on the first day, toucans, parakeets, and much more). We stayed in the treehouse and it was a wonderful treat. Would stay again here.

10/10 Excellent

Joshua

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a magical stay for my wife’s 50th birthday. Diego, Carlos , Victor were especially excellent in everything they did for us. The hotel rooms and the grounds were beautiful and well maintained. There almost no need to go anywhere else. The amount of detail they put into all of thier work is superb. They really accommodate your every need. Check in and checkout was a breeze. The food was also delightful and done with so much love. We left feeling like we were a part of the family. We will be back with friends hopefully sooner than later. Thank you so much Heliconias!!!

Stayed 6 nights in Feb 2025

10/10 Excellent

Jose Jesus

1 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was perfect for us as we were looking to spend time in nature away from the city where we could enjoy peace and quiet.

Stayed 5 nights in Mar 2023

10/10 Excellent

Jerome

18 Jan 2023

Liked: Staff & service, amenities, property conditions & facilities

The lush, tropical landscape

10/10 Excellent

Lori

11 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in a glass bungalow, which had glass walls on three sides. It was really an incredible experience. The people there were so helpful and friendly. The Hot Springs pools was a really unique experience. We would definitely go back.

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

12 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved this hotel! Kids had a blast with the hammocks and hot springs! Only recommendation would be to have stronger AC. Room was very warm when we checked in and took a while to cool down.

Stayed 2 nights in Mar 2024

10/10 Excellent

Karyn

14 Apr 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Slice of Paradise

Beautiful family run resort . We stayed in the Deluxe Treehouse and it was wonderful up in the treetops! Hot springs were perfect on the property within walking distance . Restaurant was under roof open air and the food was delicious . The owners Omar and Alejandro were so friendly. Jimmy was a great server and told us a lot about the animals ,flowers and island Such a wonderful Costa Rican slice of paradise !Thank you for sharing your property with us

Stayed 4 nights in Apr 2024

10/10 Excellent

Nyssa

7 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a relaxing and wonderful stay at Heliconias for our honeymoon. The glass bungalow was quiet and romantic and the staff went above and beyond to make our stay special. They were immediately responsive to all of our questions on WhatsApp and scheduled interesting tours and transportation (night walk and farm tour on the property, chocolate making tour at a neighbouring farm and safari river float were all excellent and worth the cost). On site hot springs were lovely (but only open in the evenings). Truly a great place can’t wait to come back

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

2 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff.

The staff here is great. They are easily accessible and so willing to help with your experience on and off the property. They are very knowledgeable and added to the experience. The kids loved how much nature there was around we stayed in the deluxe bungalow which backed on to nothing out trees and they loved the hammocks. There is a walking trail that’s great for a quick morning hike right on the site. Have the Pinto Gallo for breakfast in the morning!

Stayed 2 nights in Feb 2024

8/10 Good

Melissa

2 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great overall. Only commentary is we found the restaurant lacking. Menu was boring, food was only ok. We ate there once only wasn't to our liking

Stayed 6 nights in Jan 2023

6/10 Okay

Colleen

1 May 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

There was no available wifi. The a/c needed to be maintained- it was very loud.

Stayed 2 nights in Apr 2024

10/10 Excellent

Roulan

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied.

Stayed 7 nights in Apr 2025

8/10 Good

Amer

16 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

Great Location

Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool. There were construction going on around the resort, which also seemed unsightly. Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing. Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor. Front office staff was very helpful and totally took care of us and for that we are grateful. Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated. All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services. Thank you for making our stay and memorable one. My family did have a very good time.

Stayed 5 nights in Aug 2024

4/10 Poor

uri

18 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I heat to say something negative about the guys there because they are nice but so clumsy and neglectful. 3 time we needed a ride in the heavy rain no one respond and their is a voice mail no even identifying the hotel , room condition is bad . Do not lean on the sink you will get heart . every thing looks like it was put on cheaply. mosquito protection is poor! My advice if you need to pay $60 or less you are fine ! If you pay more have been taken for a ride (we paid $240).

Stayed 2 nights in Dec 2023

6/10 Okay

Katerina

18 Mar 2025

Liked: Cleanliness, staff & service

Cons *WiFi works only in the room *Daily power outages! (You sit in a hot spring and all the lights go off and water stops and this can happen every ten minutes) *Five cascading “hot springs”, only one hot and it’s small and the water alternates between hot and cold *hot springs work only since 2pm *round trip by taxi is $70 to/from La Fortuna (about $15 by uber from the town) *one way taxi shuttle from SJO airport is $175 *breakfast is served only for two hours 7:30-9:30 *Breakfast has a small selection and you can’t ask for anything extra. For example, the eggs platter comes only with one piece of bacon. Pancakes is a breakfast selection on its own. *If you book activities through reception they give you higher prices… (highly recommend booking directly with Maquique tours) *activities recommendation is not the best at reception, they don’t know what’s included in the activity *Safe box in the rooms doesn’t work, if you wanna keep your belongings safe you have to leave it at the reception (I didn’t) *theres no phone in the room, you have to use your phone to communicate with reception through WhatsApp *the pool is shallow *the walk from glass bungalows to the restaurant is very steep *theres no stores or pharmacies around so it would be nice to have something in the hotel like a little pharmacy for daily necessities Pros *Massage with Marivelle was amazing *Victor is really great at showing around hotel *smart TV *goats, sloths, chickens at hotel

Stayed 6 nights in Mar 2025

10/10 Excellent

Pallav

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property

Stayed 4 nights in Jul 2025

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