Pender Harbour

I was celebrating my 38 yr anniversary. We stay for five days downtown Vancouver. I like that hotel was around everything. The hotel was very expensive I thought, the pictures they showed online was much prettier than the actual suite I purchased. The fridge was not working good and the space was tight I thought. Stayed five days and no cleaning service they told us. The suite was outdated, like it needed to be mopped the floors .Overall the level Vancouver Yorktown Seymour hotel and suite was ok. But I was still disappointed with the room. I was on the first floor . We just made the best of the stay.

I typically like to start with the positives, so I'll begin there. The best—and really the only—positive aspect of this property is its excellent beachfront location. While a fully virtual check-in process is acceptable, it should be clearly disclosed in advance, along with the fact that there is no front desk. I arrived very late that evening and had to call twice just to get information about parking and check-in logistics. As an Expedia Gold member, I did not receive the complimentary bottle of wine that was advertised, Additionally, the dryer was extremely loud and had to be restarted every few minutes. My text and video messages to the hotel's portal about the wine and dryer went unanswered. Overall, the lack of communication, unfulfilled advertised benefits, and unresolved maintenance issues made for a disappointing experience.