White Haven Penn Lake Hotels

"Front desk clerk seemed annoyed when wife and requested towels and washcloths. 2 adults for an overnight stay and we were given 1 towel and ZERO washcloths The toilet is in a strange position - angled in a corner. The flusher handle was situated towards the back UNDER a shelf. Very odd"

"The air was set on 65 at night and it was still hot "

"tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever"

"We had a great time and the house is very impressive and ideal for entertaining. However, there were cleanliness issues and a lot of things left unfixed and/or out of order (i.e.: mini fridge in bar area didn't work, the pool was freezing the whole time, unfilled soap dispensers, ceiling appeared to have blood or wine splatter all over it in the living room, sauna wasn't available for use, tons of cigarette butts in the backyard, etc. etc.) We also were denied both early and late checkout yet the crew was still there at 4 PM cleaning up when we arrived for check-in.Overall, the property is amazing and the place is beautiful, there were just some things that needed improvement."

"We had several disruptions and were wildly inconvenienced each night during our stay. From water not working in our room to being displaced due to a gas leak, what was meant to be a relaxing birthday celebration in the mountains became a dismal and frustrating experience. "

"We had a wonderful time! Masha is an outstanding host!"

"We enjoyed the kitchen and the view."

"We loved our stay at this lovely 2-bedroom home. It was only 5 minutes from the Jack Frost ski area and very convenient for our brief winter getaway. The unit was clean, well-kept, and had everything we needed for a comfortable stay. We’ll definitely stay here again when we visit the area. Thanks for a wonderful experience. "

"We had a fabulous time at the house! Location is convenient to the slopes, house is well maintained and clean and the host was very responsive and friendly during all communication. "