豪華套房, 1 張特大雙人床及 1 張梳化床, 非吸煙房 (with Sofabed) | 高級寢具、房內夾萬、手提電腦工作空間、遮光窗簾/窗簾

貝斯特韋斯特普拉斯葡萄園套房酒店的評價

2.5 out of 5

評價

9.4

完美

10 分評分,優異;1003 則評價中有 736 則" "
8 分評分,不錯;1003 則評價中有 226 則" "
6 分評分,一般;1003 則評價中有 30 則" "
4 分評分,欠佳;1003 則評價中有 7 則" "
2 分評分,很差;1003 則評價中有 4 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Qianghua

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
我这一个月旅行中住的最舒心的酒店
於 2023 年 7 月住了 2 晚
Hotel Management 於 2023年7月30日的回應
Thank you for staying with us!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服务好
於 2021 年 9 月住了 2 晚

10/10 優異

MICHAEL

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Staff is very nice. Chinese restaurant across the street was good. Breakfast was good. Only thing is bed could use an upgrade. Wry nice property. Would definitely stay here again.
於 2024 年 5 月住了 1 晚

10/10 優異

Adam

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect spot for the event we attended. Room and Hotel were clean and very convenient.
於 2024 年 5 月住了 1 晚

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
Comfortable and affordable
於 2024 年 5 月住了 2 晚

10/10 優異

Matt

讚好:整潔度、職員與服務和住宿狀況
Everything was awesome.
於 2024 年 4 月住了 3 晚
Hotel Management 於 2024年5月19日的回應
We are glad to hear that you enjoyed your stay! We hope to see you again!

10/10 優異

Steven

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The amenities, the cleanliness, and the staff.
於 2024 年 5 月住了 2 晚
Hotel Management 於 2024年5月11日的回應
We are glad you enjoyed your stay! Thank you for staying with us!

10/10 優異

GEORGE J

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Large room, pool,spa,
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月9日的回應
Thank you for staying with us!

2/10 很差

Nestor

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年5月5日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We do hope that you would consider staying with us again so we can provide you with excellent customer service.

6/10 一般

Alla

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年5月9日的回應
Thank you for staying with us!

10/10 優異

Laura

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I liked everything
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月9日的回應
Thank you for staying with us!

10/10 優異

Sherri (Sterling)

家人同遊
Location is great and staff is top notch
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月9日的回應
Thank you for staying with us!

10/10 優異

Kevin

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was located in a great area and well maintained. The room was clean and spacious while breakfast in the morning was very good. No complaints about this place.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月27日的回應
We are pleased to hear that you enjoyed your stay! We hope to see you again!

10/10 優異

georgie

伴侶同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very dog friendly hotel
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月27日的回應
We are glad you enjoyed your stay!

10/10 優異

Bethany

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I don’t recommend a room on the 1 st floor very noisy..doors slamming and curtains are not all the way blacked out won’t close tight enough .. and smaller than the room we had last stay 3 rd floor .. was way better for noise level and curtains and space in the room
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月9日的回應
Thank you for staying with us! We understand your frustrations, and we will do our best to improve you next stay. Thank you for staying with us and have a wonderful day.

10/10 優異

Steven

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very large & clean. Great staff & free ev charging.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月27日的回應
We are glad you enjoyed your stay!

10/10 優異

Mark (Wilmington)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean. The staff is friendly and helpful.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月16日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Arkadiusz

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So first good things. The room was clean and nice. Keurig, microwave and fridge in the room. Nice bathroom and fast internet. Swimming pool with hot tub was a nice thing too. Coffee available 24/7 from a coffee machine was awesome as well. The gym was ok, but the dumbbells were broken, so no triceps for me. The breakfast. Yes, they have complimentary breakfast. Coffee, tea, juice, susages, eggs, pancakes, cereal and bread. The thing i didnt like about the breakfast was that everything was wrapped in plastic. The utensils plastc, plates plastic, cups plastic. Our plant in going nowhere.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月16日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Margaret

讚好:整潔度、職員與服務和住宿狀況
It was a nice stay
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Thank you for staying with us!

10/10 優異

stephanie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff lovely hotel very clean
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Thank you for staying with us!

10/10 優異

Carol

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing, Rachel and Benjamin were the best and very helpful.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月4日的回應
Thank you for staying with us! We are glad to hear that you enjoyed your stay, we will also be sure to let Ben and Rachel know what you said about them! We hope to see you again!

10/10 優異

Karena

家人同遊
讚好:職員與服務、設施服務和住宿狀況
This place was amazing! I feel like it was a step above other hotels for the price. Everything deserves a 5 star but only a few tweaks I think would make it above the rest even more! - We had a king bedroom with a pull out couch. There was plenty of space in the bed and room for my husband and I, however, there aren’t enough outlets in the room or near the bed. There is 1 plug and 1 outlet on the bedside lamp but unless you want to unplug the lamp or the clock from the wall, you have to plug other items across the room. - Also, the bed pillows are nothing more than the size of couch pillows. I’m glad I brought 1 from home. Pillows should definitely be upgraded! - our bathroom was very small. You had to stand over or on the side of the toilet to close the door. -While all this stuff is cosmetic issues, the staff and the hotel all together were great! We drove through a really bad snow storm but once we got there, the heat was rolling and the front desk girl was so sweet and caring! Very personable and genuine. Even it being after midnight when we arrived, she was in such good spirits! I wish I could remember her name! -The staff the next morning was equally as amazing! At breakfast, I couldn’t figure out the pancake maker but I walked up to the desk and Ben came right over to help me and get it fixed. -will absolutely recommend this hotel to everyone! THANK YOU! We loved our stay!!
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月31日的回應
Thank you for your suggestions, we will take them under advisement! We are very pleased to hear that you enjoyed your stay, and that you made it here safely during the big storm! We would love to see you again during the nice warm summer weather! I will be sure to let Ben know what you said!! Thank you for staying with us!

10/10 優異

Cara

讚好:整潔度、職員與服務和住宿狀況
It’s super clean and nice. Staff is polite and helpful. We recommend!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月31日的回應
Thank you for staying with us! We are pleased to hear that you enjoyed your stay!

10/10 優異

christopher

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean rooms clean building and lovely staff
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年3月7日的回應
Thank you for staying with us!

10/10 優異

Kim M

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月7日的回應
Thank you for staying with us!

10/10 優異

Robert

家人同遊
Great room , very friendly staff , whole hotel was very clean !
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月29日的回應
Thank you for leaving this wonderful review! I will be sure to inform our staff that you had a wonderful time!

10/10 優異

Tom

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月29日的回應
Thank you for staying with us! We hope to see you again!

10/10 優異

Colleen

家人同遊, 伴侶同遊
讚好:設施服務
Clean
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月29日的回應
Thank you for staying with us!

10/10 優異

Timothy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月25日的回應
Thank you for staying with us!

10/10 優異

apollo

讚好:設施服務
great
於 2024 年 2 月住了 4 晚
Hotel Management 於 2024年2月25日的回應
Thank you for staying with us!

10/10 優異

Evan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Thanks to all the staff for doing an amazing job loved the price too
於 2024 年 2 月住了 4 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

dale

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Fausto (St-Laurent)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked everything
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Bonnie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is super clean and well maintained. Friendly staff, conveniently located.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
We are glad to hear you enjoyed your stay! Hope to see you again!

10/10 優異

Daniel

Clean and good location
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Nancy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the staff. Noisy neighbors
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
We do apologize for the noise neighbors, but we are glad you enjoyed your stay!

10/10 優異

Carl

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

8/10 不錯

Loraine

多人同遊
讚好:整潔度、職員與服務和客房舒適度
Great Option for value
Room was very clean, beds and pillows were great. Carpet was a little worn and had a stain or two showing their age but not dirty. Breakfast was excellent Saturday morning but Sunday morning the premade omelettes were overcooked and hard. Staff was top notch. Bathroom had one switch that worked both the vent fan and light, which is fine except the fan is kinda loud. lol Overall an excellent stay and well worth the cost.
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月22日的回應
Thank you for the feed back! Will make the proper adjustments for future stays! Thank you for staying with us, we are glad you enjoyed your time in the finger lakes!

8/10 不錯

Bobbiejo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Offers in there book of what is offered but there was no shavers tooth brush or toothpaste
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us! We do apologize for not making things clear in our book all of those amenities are at the front desk and must be asked for, thank, you for you feedback!

10/10 優異

Gregory

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

8/10 不錯

EILEEN

多人同遊
讚好:整潔度、職員與服務和設施服務
Nice hotel Friendly
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Louis J

讚好:整潔度、職員與服務和住宿狀況
very nice property convenient to the wineries
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

peter

於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Delbert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No complaints
Nice facility, very clean,
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年2月22日的回應
Thank you for staying with us!

10/10 優異

Angela

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk clerk was very pleasant and helpful when I asked about an extended check-out.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月29日的回應
We are glad to hear that you enjoyed your stay with us! We hope to see you again!

10/10 優異

Paul

於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月23日的回應
Thank you for staying with us! We hope to see you again!

10/10 優異

Corwyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is exceptionally clean! The beds are very comfy and everyone is pleasant and friendly. Will be my go to when i am the area.
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月22日的回應
We are glad you enjoyed your stay! We hope to see you again soon!

10/10 優異

Jacob

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Hotel Management 於 2023年11月17日的回應
Thank you for staying with us!

10/10 優異

Waheed

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great but can be improved
The hotel was amazing. Clean rooms and bathrooms. WIFI was not great and there was no electric vehicle charging. Breakfast was great. Also wish the hotel was eco friendly!
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月17日的回應
We are glad you enjoyed your stay! Hope to see you again!

10/10 優異

Rebecca

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We absolutely will return to this hotel while in the area. All the staff that we dealt with were super friendly. The kids loved the pool, the breakfast was amazing! The rooms were updated and very clean. The beds were comfortable and the shower was great! Very good water pressure. Even the towels and wash clothes were nice! If you're staying in the area, I highly recommend that you stay here! You won't be sorry
於 2023 年 11 月住了 3 晚
Hotel Management 於 2023年11月17日的回應
We are glad to hear you enjoyed your stay! We hope to see you again soon!