2/10 Terrible
Ronald C.
17 Nov 2025
Liked: Location
Disliked: Check-in, communication, listing accuracy
First, we will start with the accommodation, it was described as Lux.The unit is a typical mid 1900s Mosman Park build. By itself is not Lux it has a few paintings added and wall trimmings. Other issues are the shower doesn't drain properly wetting dry areas. The small mobile mirror inadequate for putting on makeup and the large mirror in the bedroom is in the dark place. My understanding of the term BnB means bed and breakfast provision of tea and coffee only does not fit that description. There is a folder that should provide information of services in the area however it is empty.Stayz involvement to begin there was a pending financial transaction of my credit card that was left for so long when an attempt to draw money the bank froze my card. However, that was least of our problems. When we arrived, we had no problems collecting the key however information to the building was not up to date. After we were able to work out how to enter the building's main door by using the fob we were able to take half of our luggage upstairs and place it in the unit. We went downstairs to collect the rest of our luggage and when we went to re-enter the fob would not work. We contacted Stayz several times regarding this issue and a replacement fob was finally made available to us 24 HOURS later. If it had not been for two generous tenants who lent us their fob we would have spent the night in the car. Do you think we had a Lux Stress Free stay?
Ronald C.
Stayed 2 nights in Nov 2025