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洛瓦特酒店的評價

3.5 out of 5
洛瓦特酒店
90 Glasgow Rd, Perth, Scotland

評價

7.0

不錯

10 分評分，優異；80 則評價中有 14 則" "
8 分評分，不錯；80 則評價中有 34 則" "
6 分評分，一般；80 則評價中有 17 則" "
4 分評分，欠佳；80 則評價中有 9 則" "
2 分評分，很差；80 則評價中有 6 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

6.6/10 

住宿狀況

評價

10/10 優異

Norma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 2 晚

10/10 優異

Nairnbairns (Nairn)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
THIS IS A MUST VISIT HOTEL.... Just been taken over by an independent owner and is being steadily upgraded. Fab u lous VALUE for money. The Staff, Bernie and the young lads on the bar and restaurant couldn't do enough for you.. the bar and restaurant (good portions too) prices great as we are all feeling the pinch in the current climate!! move over Wetherspoons; Even sitting outside there is a huge TV for sports fans or just they having an ciggie, pint or just enjoying the sunshine this is a lovely hotel ....g'wan..help the new venture on to its feet... clean, comfortable and WELL WORTH A VISIT... 10/10 to Bernie and the staff David & I will be back :D
於 2020 年 8 月住了 1 晚

2/10 很差

Jean-Claude

不滿：職員與服務
Shockingly bad
No stay possible as no room available !!!! Was expected to share with other guests ! Really ?? And Hotels.com were nowhere to be seen/heard to sort the mess out ! Had to find another hotel ourselves. Not impressed
於 2019 年 12 月住了 2 晚

4/10 欠佳

Stephanie

多人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Disappointed.
Nice welcome at check in. Staff were all very friendly and helpful. Breakfast was tasty and plentiful. Okay. That’s the good stuff. This hotel needs completely refurbished. That’s all I’ve got to say.
於 2019 年 11 月住了 1 晚

6/10 一般

James

家人同遊
Needs work
I can't complain too much for the price but the place needs work. There were brown marks on the carpet and dents in the walls. The door would only open part way before getting stuck on the carpet. The drawer fronts in the bathroom were missing. The hot water tap didn't even make it past lukewarm. The double bed was literally a standard double so my feed were practically hanging over the edge. At breakfast, guests had to wait a while in frustration as almost all of the cooked food had run out, despite it being relatively quiet. The staff were friendly enough and provided us with a second key upon request. There was some confusion on arrival over the state of the booking but when I followed it up the next day, they said it was fine.
於 2019 年 11 月住了 2 晚

2/10 很差

真實旅客

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Unfortunately, The Lovat didn’t have ours, or my sons families reservations when we arrived for a family wedding. They found us two rooms, but unfortunately the shower in our room didn’t work and several bulbs were out, ,asking it really dark in the room. My sons family room was unfinished, with no hanging rail, or door on the wardrobe, plus the radiator leaked and the room smelled of damp. The staff did as much as possible to correct the problems, but we were attending a much looked forward to family wedding, and the problems at the hotel made things very difficult and stressful for us. We also had to pay the hotel in full as they told us that they hadn’t received any payment from Expedia.
於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 9 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property is quite old and some parts are run down. Some staff was so so. Also listed perks are not available, restaurant also so so. Will not stay there again.
於 2019 年 9 月住了 10 晚

6/10 一般

nynaeve2k (Chesterfield)

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
First I want to say that the staff were friendly and helpful and that my room was clean and the bed was comfortable. However, this hotel needs a lot of investment to bring it up to the Best Western standard. The property is rickety and creaky. The walls are so thin, the snoring of my neighbour woke me up. The floors and stairs are uneven and move around. There are parts of the stair cases that I’m sure would fail health and safety checks, particularly the part of the staircase that leads to the back bedrooms where the stairs curve round and another short staircase leads off. There is no information anywhere in the hotel. There’s no information folder in the rooms, not even a note to say how to contact reception on the phone. I’ve come to expect some sort of notice around environmental policy in the rooms and was disappointed that my towels were consistently replaced when I was hanging them up (usually a sign you don’t want them changed) and my bar of soap was removed daily when there was really no need (& wasn’t replaced on my penultimate day). It’s so wasteful. I had the breakfast and it was ok - but there was no menu, no real choice and the continental offering was pretty limited for people who wanted it. There wasn’t even a jug of water alongside the juices and my glass of water that I requested was forgotten both times of asking. Overall I was disappointed with the hotel and I wouldn’t stay here again.
於 2019 年 9 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度
Friendly, mostly professional staff. Decent food and drink.
於 2019 年 8 月住了 2 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度和住宿狀況
Very old and basic hotel. Looks as if nobody cares. Dirty carpets, awful bed and very noisy. Breakfast very average and hit and miss service. They also tried to charge us again when checking out even though we had paid in advance with Expedia. My advice is find somewhere else.
於 2019 年 8 月住了 2 晚

8/10 不錯

Antje

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kleines Hotel außerhalb der City
Nettes Personal, Gepäck konnte vorab gelagert werden. Hotel ist schon ein wenig älter. City ist gut zu Fuß zu erreichen.
於 2019 年 8 月住了 1 晚

6/10 一般

Paul

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 7 月住了 1 晚

6/10 一般

Tove Holm

讚好：整潔度和職員與服務
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As a group of 10 we spent a most enjoyable weekend at the Lovat. All staff were excellent, attending to us at all times.
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, very close to town and rail station with a great restaurant
於 2019 年 5 月住了 8 晚

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Serving staff excellent. Full breakfast was huge in contrast to tea/coffee in room. Minimal amounts left and no biscuit which is now the norm. A few tweaks would make it a more attractive proposition.
於 2019 年 5 月住了 2 晚

6/10 一般

真實旅客

於 2019 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious lounges and super restaurant "Manhattan" a fun place. Noise from nearby road was a major negative during sleeping hours.
於 2019 年 5 月住了 2 晚

8/10 不錯

Paula

讚好：整潔度、職員與服務和客房舒適度
Good hotel a short walk from the city centre
Lovely hotel, staff were friendly and although its a old building, its clean and well maintained - we saw housekeeping every day. Location is a little outside of Perth but its around 15 minutes walk along a main road with good pavements and traffic crossings to get into the town centre. The diner is very handy, good food at good prices and the staff were always helpful. Would return and recommend.
於 2019 年 5 月住了 2 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
The staff were excellent. The bar and restaurant is modern but the actual hotel rooms are in serious need of a refurb.... if it wasn’t for the staff being so helpful and welcoming I would not be back.
於 2019 年 4 月住了 2 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great night away
The staff were lovely. Nothing was too much bother. Loads of hot water too. The wee lass on breakfasts could have done with help though..she was run off her feet.
於 2019 年 3 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度
A pleasant enough hotel ,food was first class ,but staff seemed very inexperienced,and worked by accident most of the time ,very pleasant but not much idea .Good value if you can be patient .
於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good low cost hotel. Comfortable room. Good access to all da6 food at reasonable prices.
於 2019 年 3 月住了 1 晚
reception team 於 2019年3月20日的回應
Thank you for your review, delighted you enjoyed your stay and hope to see you again.

10/10 優異

Den J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚
reception team 於 2019年3月20日的回應
Many thanks for the 10 out of 10 score - delighted you enjoyed your stay and hope to see you again.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Staff were very friendly and helpful. There was a Great restaurant in the hotel.
於 2019 年 3 月住了 3 晚
Reception Team 於 2019年3月20日的回應
Many thanks for the review and hope to see you again.

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Away day to Perth
We booked this as a last minute get away. I was very impressed with the hotel. Very clean and tidy also the staff couldn’t do enough for you. The restaurant at the side of the hotel was great value for money and a very good menu. We will definitely be back.
於 2019 年 3 月住了 1 晚
Reception Team 於 2019年3月20日的回應
Many thanks for your fab review William. The team were chuffed to bits to read it and we hope to see you again soon.

8/10 不錯

Denis

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 3 月住了 1 晚
Reception team 於 2019年3月20日的回應
Many thanks for your review Denis and hope to see you again soon.

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for business & fanily
Great. Comfy bed and great restaurant.
於 2019 年 2 月住了 1 晚
Lovat Reception team 於 2019年2月14日的回應
Many thanks for your great review Andrew and we hope to see you again soon.

8/10 不錯

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy nights sleep
Fantastic welcome and again looked after on my departure. Breakfast was OK but I chose to eat sown the road for an evening meal. The hotel is nice and the staff are great.
於 2019 年 1 月住了 1 晚
Lovat Hotel reception team 於 2019年2月14日的回應
Many thanks for your feedback Roger which has been shared with the team. Hope to see you again and maybe you will try our restaurant?

6/10 一般

Marjorie (Penicuik)

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Nice hotel, we had to get room changed as heater was not working, the young man in reception was very helpful. The second room we had to climb up on chair to switch on TV as reception said the remotes don't work at times, I think they just need batteries changed. We are in our late seventies and if we had fallen who would have been responsible.
於 2018 年 11 月住了 2 晚

10/10 優異

Hamish (Scotland)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location with helpful and friendly staff. Restaurant food tasty and well priced.
於 2018 年 11 月住了 2 晚

6/10 一般

Britinoregon (West Linn, Oregon, USA)

讚好：整潔度和職員與服務
不滿：客房舒適度
Access to room from reception was bizarre Up the stairs, then down the stairs to a ground floor room which was numbered 224! Creaky floors in our room and in the room above us. Heating was insufficient, probably due to sudden cold weather the day we arrived. Room had two single beds and there was limited floor space. Room was functionable, but felt dated. Friendly staff. I would not recommend this hotel to people with limited mobility due the steep stairs and bizarre access to some ground floor rooms
於 2018 年 10 月住了 1 晚
Customer Relations Manager 於 2018年11月4日的回應
Thanks Britinoregon for your feedback. I'm terribly sorry about the heating issue. For guests with limited mobility, we do have a separate entrance to ground floor rooms and I apologise if this was not explained to you. We are due to upgrade all of our bedrooms in the near future, and would love to welcome you back.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very reasonable for the price, comfy friendly and just good
於 2018 年 10 月住了 1 晚
Customer Relations Manager 於 2018年10月29日的回應
Thank you for your great review!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff (Lisa and Bernie) were very helpful when Lisa was was unable to get a taxi for me on the Friday morning to take me to the station as all the taxis were booked for school runs. She arranged for Bernie to give me a lift and if she had not done this I would have had to walk which would have been awkward as I had golf clubs.
於 2018 年 9 月住了 1 晚
Customer Relations Manager 於 2018年10月29日的回應
Thank you for your lovely review! We are pleased to hear you found the staff so helpful, and we look forward to welcoming you back in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovat hotel review
The room was comfortable and the service good
於 2018 年 9 月住了 1 晚
Customer Relations Manager 於 2018年10月2日的回應
Thank you for your positive review!

8/10 不錯

Jane (Shropshire)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean comfortable
A very comfortable clean hotel,all staff very helpful and friendly. Ideal place to stay for 2 nights and a days horse racing at Perth. Just out of walking distance to the city centre which didn't bother us. Good car parking Great food and very reasonable.
於 2018 年 9 月住了 2 晚
Customer Relations Manager 於 2018年10月2日的回應
Dear Jane, Thank you for your lovely review. We hope to see you again very soon!

8/10 不錯

Arild

Greit hotel, men litt slitt
於 2018 年 9 月住了 3 晚
Customer Relations Manager 於 2018年10月2日的回應
Thank you Arild for your great review!

6/10 一般

L (Newcastle)

讚好：職員與服務
不滿：住宿狀況
Paid for an Executive Double but none available!!
No refund offered and no room service available. Very disappointing for the price.
於 2018 年 9 月住了 1 晚
Customer Relations Manager 於 2018年10月4日的回應
Sorry to hear that you didn't enjoy your stay, L. Please do not hesitate to get in touch if you wish to discuss this further.

2/10 很差

Janet

Don’t stay there
Dreadful! Room. I’m a Scot from Perth back on holiday and wasashamed if this is what we offer. No towels in the room when we arrived. Room not really serviced next day. Bed was made but that was all. No tea or coffee replaced. No toilet rolls or tea and coffee. Again had to ask. Bin wasn’t emptied for our whole3 night stay. Shocking. Reception staff very nice but ....
於 2018 年 8 月住了 3 晚
Customer Relations Manager 於 2018年10月2日的回應
Dear Janet I'm disappointed to read that you did not enjoy your stay with us. I have passed this feedback on to our head housekeeper, to ensure the issues are dealt with straight away. Kind regards

6/10 一般

真實旅客

Rooms are dated , beds rock hard and waiting staff obviously new and in need of training as service was slow .
於 2018 年 9 月住了 1 晚
Customer Relations Manager 於 2018年9月7日的回應
Hi there, Thanks for your feedback and please rest assured the relevant departments are taking your comments on board. We have a refurbishment planned for later this year and we do hope you'll return to see the improvements. Kind regards

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stopped taking dogs
Food ok room clean but won’t be back as they stopped taking dogs .But good value.
於 2018 年 8 月住了 1 晚
Customer Relations Manager 於 2018年9月14日的回應
Dear John, Please can you contact the hotel directly when you are planning to return. We do still welcome dogs with a small surcharge. Kind regards

4/10 欠佳

Richard

不滿：整潔度、住宿狀況和客房舒適度
Hotel in need of an update and a better clean in the bathroom. Food was very poor quality...
於 2018 年 8 月住了 1 晚
Customer Relations Manager 於 2018年9月14日的回應
Dear Richard, Thank you for your feedback. I'm sorry there were issues with your room. We have a planned refurbishment for later this year. If you'd like to discuss in more detail the food quality with our Restaurant Manager, please give us a call direct to the hotel. Many thanks

6/10 一般

真實旅客

讚好：職員與服務
Aceptable por un buen precio
A media hora del centro de la ciudad, la habitación familiar era amplia, con una buena cama de amtrimonio, una cama individual y una supletoria. Aceptable, aunque el hotel va necesitando una renovación. El desayuno completo está bien, aunque el buffet no tiene mucha variedad.
於 2018 年 8 月住了 2 晚
Customer Relations Manager 於 2018年8月27日的回應
Dear Guest, Many thanks for your feedback and we will take your comments onboard. We plan to refurbish our hotel rooms later this year - we hope you return to see the difference. Kind regards

6/10 一般

真實旅客

於 2018 年 8 月住了 1 晚
Customer Relations Manager 於 2018年8月27日的回應
Thanks for your feedback!

8/10 不錯

Alison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Break
We stayed here for a weekend and found the staff very helpful and obliging. The hotel is going through a transition of being upgraded so we were aware of some small hic-cups but nothing major. Once they have upgraded the rooms should be a lovely hotel. The new Manhattan Restaurant provides lovely food. Something for every age. The hotel is also ideal for visiting Glasgow, Stirling and Perth. The Park and Ride Coach Service is also very close by for travelling to nearby cities if you wish not to drive in large cities.
於 2018 年 8 月住了 3 晚
Customer Relations Manager 於 2018年8月27日的回應
Dear Alison Thank you for taking the time to leave such a positive review! We are glad your stay was enjoyable and look forward to welcoming you back in the near future! Kind regards