“The hotel room is modern and cozy, however the soundproof is terrible as I can almost hear everything from my next door, and the door of shower does not sealed properly so there is always a flood after each shower. I commented this to the staffs when I was checking out, and apparently it is a known issue if you are unlucky enough as myself to get one of the connected rooms without any prior notification.”
“Excellent location. Easy to get around with the Melbourne Central Station of the free city tram in walking distance. State Library is also 3-5 minutes walk away.
Just the washing machines in the self laundry are not clean for use if you happen to need the service.”
“I recently stayed in this hotel for three nights, which exceeded my expectations. At first glance, it may resemble a motel from the outside, but as soon as you step into your room, you're transported into a world of luxury and elegance.
The room itself is a masterpiece of modern design. It's spacious, tastefully decorated, and equipped with all the amenities you'd expect from a five-star hotel. What truly stood out to me were the bright lights in the room that could be easily adjusted to create……
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
"
"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."
"Great service, the lady offered us early check in. So we could get some rest after a long overnight flight.
Good oocation, just a few minutes walk to the tram station and many cafe nearby. "