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佩托斯基-哈伯斯普林斯凱藝酒店的評價

2.5 out of 5
佩托斯基-哈伯斯普林斯凱藝酒店
1314 US 31 N., Petoskey, MI

評價

8.4

很好

10 分評分，優異；783 則評價中有 334 則" "
8 分評分，不錯；783 則評價中有 307 則" "
6 分評分，一般；783 則評價中有 94 則" "
4 分評分，欠佳；783 則評價中有 40 則" "
2 分評分，很差；783 則評價中有 8 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Bgt
於 2024 年 4 月住了 2 晚

10/10 優異

Richard (South Bend)

讚好：整潔度
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月23日的回應
Thank you for your positive review. We hope you visit with us in the near future.

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our short stay. The breakfast options were great.
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月23日的回應
Thank you for staying with us. We hope to see you on your next trip.

10/10 優異

Jessica (Gaylord)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Becca -Manager 於 2024年2月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 優異

Scott

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff at check in- decent hotel great value
於 2024 年 1 月住了 1 晚
Rebecca - Manager 於 2024年2月15日的回應
Thank you for taking the time to complete the survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.We sincerely appreciate and value your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 優異

Cameron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Clean… don’t listen to the bad reviews about this place.
於 2024 年 1 月住了 1 晚
Becca -Manager 於 2024年2月15日的回應
Thank you for taking the time to complete the survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 不錯

SUNGJOON

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Nick

於 2023 年 12 月住了 2 晚

10/10 優異

Marcos

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the lobby with the fireplace
於 2023 年 12 月住了 2 晚
Becca -Manager 於 2023年12月21日的回應
I am glad to hear you enjoyed your stay with us. It was great having you. Hope to see you again the next time you guys are in the area. Have a great Holiday.

8/10 不錯

cindy

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Welcoming, pet friendly property
I stayed at the property one year ago for the same event that I attend this December. My choice to stay here is related to lodging rates, proximity to ski areas and dog friendly policy. The staff are bar none one of the most accommodating and friendly that you'll find in the industry. Some freshening of the interior of the property has been completed. The lobby is pretty with its holiday decorations. The beds are clean and comfortable. There was some damage visible on the walls in my room and the tub really needs to be retired for a new one. It also took 100 years for the water in my bathroom to start running hot, but once it did-no issues. I will defintely stay here again. The positives make up for for the few areas that need addressing.
於 2023 年 12 月住了 2 晚

10/10 優異

Phil

於 2023 年 12 月住了 1 晚

8/10 不錯

Dana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The location was close to where we were going, check in was easy, and the room was comfortable.
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年11月19日的回應
Thank you for leaving us a review. We hope to see you again the next time you are in the area. Have a great day.

2/10 很差

Humberto

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Old dirty property
於 2023 年 10 月住了 1 晚
Becca 於 2023年10月29日的回應
Thanks for the review. I am sorry that you did not enjoy your stay with us. Hopefully in the future you will give us another chance.

6/10 一般

Justine

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
I wasn't impressed
Stayed just one night and that was enough. I was pretty disappointed in the cleanliness and condition of our room. Moldy caulking in the bathroom, stains on the walls, overall not a great experience.
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月26日的回應
I am sorry to hear that your stay with us was not satisfactory. If you had notified us to any of the issues you did not like we would have been happy to move them or address any problems. We strive to make every guest stay a great one. We hope to see again to give us another chance to give you a great stay with us.

8/10 不錯

lynn

於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月26日的回應
We appreciate you taking the time to fill out our online survey. We hope to see you again the next time you are in the area. Have a great day.

8/10 不錯

J. David

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Value
於 2023 年 10 月住了 2 晚
Becca -Manager 於 2023年10月22日的回應
Thank you for taking the time to fill out our guest survey. We hope you enjoyed your stay with us. Looking forward to seeing you again the next time your in the area.

10/10 優異

Linda

讚好：職員與服務和住宿狀況
Our stay was pleasant. Will advise others to use this Quality Inn for their trip.
於 2023 年 10 月住了 2 晚
Becca -Manager 於 2023年10月22日的回應
We appreciate you taking the time to fill out our online survey. We are looking forward to your next stay with us. Thank you

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel, while somewhat dated in layout and design, is quite clean and well-maintained. This facility has no customer elevator, but since it has only only two levels, this was not a major concern. Our room was very quiet and well-isolated from noise coming from the adjacent highway. Breakfast choices were a bit limited in number, but they were fresh and tasty. All in all, our stay was very pleasant and met our expectations very well.
於 2023 年 10 月住了 3 晚
Becca -Manager 於 2023年10月26日的回應
Thank you for taking the time to fill out our survey. We appreciate the kind words and understanding that we are an older property showing a bit of age but we are still a great place to stay when you are in the area. We hope to see you again.

10/10 優異

Denise

多人同遊
讚好：整潔度、職員與服務和設施服務
The staff were very friendly & hotel was very clean. They also have a great continental breakfast. We will be back!
於 2023 年 10 月住了 2 晚
Angie 於 2023年10月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

8/10 不錯

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
🍁🍂🍁
Very pleasant stay! The staff was very kind, friendly and helpful.
於 2023 年 10 月住了 1 晚
Angie 於 2023年10月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

6/10 一般

Melanie

讚好：職員與服務
不滿：住宿狀況
Ok
Check in was fast. The hotel and room were clean but needs updates. There was a STRONG smell of carpet cleaner. Walls are paper thin. Overall ok stay.
於 2023 年 10 月住了 1 晚
Angie 於 2023年10月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

10/10 優異

Kerri

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Front desk staff very friendly. Room was clean and quiet. Breakfast was great!
於 2023 年 10 月住了 1 晚
Angie 於 2023年10月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

6/10 一般

Fred

不滿：住宿狀況
於 2023 年 10 月住了 2 晚
Becca -Manager 於 2023年10月26日的回應
We appreciate you filling out our survey.

10/10 優異

Stephanie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was fantastic! Breakfast was good. Bed was comfortable. There were plenty of pillows and the dog free were so reasonable. Will be back!
於 2023 年 10 月住了 2 晚
Becca -Manager 於 2023年10月22日的回應
Thank you for filling out our on line survey. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again the next time you are in the area. Have a great day'

10/10 優異

Kimberly (Macomb)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the location, within minutes of restaurants and sights, great location, will be back!
於 2023 年 10 月住了 3 晚
Becca -Manager 於 2023年10月22日的回應
We appreciate you filling out this survey. Thank you for such positive feedback. We look forward to seeing you again the next time your are in the area.

10/10 優異

Christopher

於 2023 年 10 月住了 2 晚
Becca -Manager 於 2023年11月19日的回應
We appreciate you taking the time to fill out our survey. We hope you choose us again the next time you are in the area.

8/10 不錯

Utah Franklin

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Ok
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月22日的回應
We appreciate you taking the time to fill out our guest survey. We look forward to your next stay with us. Have a great day.

8/10 不錯

Kayla

於 2023 年 10 月住了 2 晚
Rebecca - Manager 於 2023年11月19日的回應
I appreciate you leaving us a review. We hope you enjoyed your stay with us. Hope to see again the next time you are in the area. Thank you.

8/10 不錯

Samantha

於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月29日的回應
Thank you for taking the time to fill out our on line survey. We look forward to your next stay with us. Have a great day.

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月22日的回應
We want to Thank you for taking the time to fill out our on line guest survey. We look forward to your next stay with us. Have a great day

10/10 優異

Stephen (Petoskey)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月26日的回應
Thank you for taking our survey we look forward to your next stay with us.

10/10 優異

Richard

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Our only issue was the air conditioning for the room was not available. Apparently the hotel shuts it off seasonally. It was October 3, area was experiencing warm as in mid 80’s so the room was a little too warm.
於 2023 年 10 月住了 1 晚
Becca 於 2023年10月22日的回應
Thank you for taking the time to fill out our survey. Sorry to hear about the un seasonable warm weather we had then. I do hope you spoke to the front desk. Maybe we could have gotten you a fan or advised you that the window does open. Hopefully we will see you again the next time you are in the area.

10/10 優異

Jerome

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a great stay. Easy check-in and after a long travel day the first floor upgrade was appreciated. Breakfast was better than most.
於 2023 年 10 月住了 1 晚
Becca -Manager 於 2023年10月26日的回應
We appreciate you taking the time to fill out our survey and for such kind words. We do hope to see you again. Have a wonderful day.

10/10 優異

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Hotel
We had an excellent 5 night stay. Our room was clean & comfortable & the staff was amazing!!
於 2023 年 9 月住了 5 晚
Becca -Manager 於 2023年10月22日的回應
We want to thank you for taking the time to leave us a review and for such nice comments. We are so pleased to hear that you had a great stay with us. We hope to see you again the next time you are in the area. Have a great day.

8/10 不錯

Patricia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had some trouble with the key cards but the staff was very good to get it corrected. Staff was pleasant the 5 days we were there.
於 2023 年 9 月住了 4 晚
Becca -Manager 於 2023年9月30日的回應
Thank you for taking the time to fill out our on line guest survey. We hope to see you again the next time you are in the area.

6/10 一般

Ian

讚好：設施服務
Very nice staff, but somewhat expensive. Clean overall.
於 2023 年 9 月住了 1 晚
Becca -Manager 於 2023年9月30日的回應
Thank you for taking the time to fill out our survey. We look forward to your next visit with us.

10/10 優異

Pam

於 2023 年 9 月住了 1 晚
Becca -Manager 於 2023年10月26日的回應
Thanks for the review. We hope to see you again.

10/10 優異

norbert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Angie 於 2023年9月27日的回應
Thank you for staying with us. We hope to see you in the near future.

10/10 優異

Robert and Beth

讚好：整潔度、職員與服務和住宿狀況
Very friendly and helpful front desk. Comfortable, quiet ...Room had a Nice fresh, clean scent and had everythhing we needed. Thank you!
於 2023 年 9 月住了 1 晚
Angie 於 2023年9月27日的回應
Thank you for staying with us. We hope to see you in the near future.

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Poor conditions
The hallway and room smelled like mildew and cigarette smoke. The poor attempt at a bathroom upgrade - but grout reminents on the shower sides and 3 levels of floor entering the bathroom. No elevator....
於 2023 年 9 月住了 1 晚

8/10 不錯

Jeana (North Muskegon)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay here when visiting HS/Petoskey. Very reasonable rates, clean, quiet and friendly staff. We will be back!
Becca -Manager 於 2023年9月20日的回應
Thank you for taking the time to fill out our on line survey. We hope to see you again the next time you are in the area. Have a great day.

10/10 優異

Roger (Wellington)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet location
於 2023 年 9 月住了 1 晚
Becca -Manager 於 2023年9月20日的回應
We appreciate you taking the time to fill out our survey. We are pleased you enjoyed your stay with us.

8/10 不錯

Barbara J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Becca 於 2023年9月20日的回應
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again.Sincerely,RebeccaManagerQuality Inn231-347-3220

10/10 優異

Amy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Becca 於 2023年9月20日的回應
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again.Sincerely,RebeccaManagerQuality Inn231-347-3220

6/10 一般

Nicole

於 2023 年 9 月住了 1 晚
Rebecca - Manager 於 2023年11月19日的回應
Thank you for filling out our survey.

8/10 不錯

Joyce

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the staff was friendly
於 2023 年 9 月住了 1 晚
Becca -Manager 於 2023年9月9日的回應
We are so pleased to hear you enjoyed your stay with us. Hope to see you again the next time you are in the area. Have a great weekend.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, affordable and friendly.
Clean, affordable and friendly. Just what we needed for a quick night's rest before the early morning trip to Mack City.
於 2023 年 9 月住了 1 晚
Becca -Manager 於 2023年9月7日的回應
We appreciate you taking the time to leave a review and are so pleased to hear you had a great stay with us. Thank you

10/10 優異

tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was in a great location, a little outside of the city center. There was a firepit with outdoor seating, welcoming staff, and chocolate chip cookies! What more could you ask for? I will stay here again.
於 2023 年 9 月住了 3 晚
Becca -Manager 於 2023年9月7日的回應
I am so happy to hear that you enjoyed your stay with us. Hope to see you again the next time you are in the area. Have a great day

10/10 優異

Florence

於 2023 年 8 月住了 1 晚
Becca 於 2023年9月30日的回應
Thank you for taking the time to fill out our survey. We look forward to seeing you again the next time you are in the area.

10/10 優異

Renee

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked that the hotel was tucked away from the road. Clean place and very friendly staff.
於 2023 年 8 月住了 3 晚
Becca -Manager 於 2023年9月3日的回應
We appreciate you taking the time to fill out our survey. So pleased to hear you enjoyed your stay. Looking forward to your next visit with us. Thank you