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費城帕洛馬爾金普頓酒店 (IHG 旗下酒店)的評價

4.5 out of 5
費城帕洛馬爾金普頓酒店 (IHG 旗下酒店)
117 S 17th St, Philadelphia, PA

評價

8.6

優異

10 分評分，優異；1002 則評價中有 578 則" "
8 分評分，不錯；1002 則評價中有 225 則" "
6 分評分，一般；1002 則評價中有 108 則" "
4 分評分，欠佳；1002 則評價中有 55 則" "
2 分評分，很差；1002 則評價中有 36 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Lingli

於 2022 年 7 月住了 1 晚
Guest Services 於 2022年7月27日的回應
Oh no! We're sorry to hear you didn't enjoy your stay with us.

10/10 優異

Maurice

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A great stay; room was spacious and breakfast was well prepared.
於 2024 年 4 月住了 1 晚
Paige 於 2024年5月4日的回應
Thank you so much for staying with us and we hope to see you again!

8/10 不錯

Larry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like where it was located as it was nice and close to all we wanted to see
於 2024 年 4 月住了 3 晚
Paige 於 2024年4月27日的回應
Thank you so much for staying with us! Hope to see you again soon.

10/10 優異

Morgan

讚好：整潔度
於 2024 年 4 月住了 1 晚
Jozelle 於 2024年4月23日的回應
Thank you so much for your feedback!

10/10 優異

Mia (Chesterfield)

於 2024 年 3 月住了 1 晚
Paige 於 2024年4月30日的回應
Thank you so much for staying with us and we hope to see you again soon!

10/10 優異

Clarissa Elizabeth

讚好：整潔度、職員與服務和住宿狀況
It was at a great location walking distance to places. The staff were great and helped during my stay.
於 2024 年 4 月住了 3 晚
Paige 於 2024年4月10日的回應
Thank you for staying with us and we hope to see you again soon!

10/10 優異

Giovani

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a great time. The staff was fast and so nice
於 2024 年 4 月住了 3 晚
Paige 於 2024年4月10日的回應
Thank you for that wonderful rating! We hope to see you again soon!

6/10 一般

dalia

伴侶同遊
讚好：職員與服務
Mixed Experience: Great Location, Friendly Staff, but Room Needs AttentionReview: My stay at this hotel was a mixed bag. Let's start with the positives - the location couldn't be better, and the staff were incredibly friendly and accommodating throughout my stay. However, I was a bit disappointed with the condition of the room.The room felt a little outdated for the price I paid, and the carpet definitely needed a thorough cleaning. Additionally, the tub was not up to standard cleanliness, which was off-putting. While the positives of the location and staff made my stay pleasant overall, attention to detail in maintaining the rooms would greatly improve the guest experience.
於 2024 年 4 月住了 3 晚
Paige 於 2024年4月10日的回應
Thank you so much for staying with us and we appreciate your feedback. We hope to see you again soon!

10/10 優異

Scott

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Paige 於 2024年4月25日的回應
Thank you so much for staying with us and we hope to see you again soon!

10/10 優異

Janine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Paige 於 2024年4月3日的回應
Thank you so much for staying with us and we hope to see you again soon!

8/10 不錯

Christina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Outside of not getting room I expected my stay was really good. Very nice property.
於 2024 年 3 月住了 3 晚
Jozelle 於 2024年4月2日的回應
Thanks so much for your feedback!

2/10 很差

Lissa

伴侶同遊
不滿：整潔度和設施服務
Booked an upgraded City View with Jetted Tub. The tub was dirty and full of dried flower pieces. When asked to have housekeeping come clean, I was told they were gone for the evening. No other rooms available. The bed is extremely uncomfortable for a hotel of this caliber I’d expect a much better bed.
於 2024 年 3 月住了 1 晚
Mollie 於 2024年3月31日的回應
Thank you for your feedback, we will be addressing your concerns.

10/10 優異

Bill

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Character and comfort of hotel. Excellent staff.
於 2024 年 3 月住了 1 晚
Paige 於 2024年3月23日的回應
Thank you so much for your kind words! We hope to see you again soon.

10/10 優異

Chris (Toronto)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
Paige 於 2024年4月10日的回應
Thank you so much for staying with us and we hope to see you again soon!

8/10 不錯

Jill

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely friendly and helpful. Unfortunately, it was St. Patrick's Day weekend and the number drunk people on the streets kept us from enjoying the surrounds.
於 2024 年 3 月住了 1 晚
Paige 於 2024年3月21日的回應
Thank you for the feedback and we do apologize you were not able to fully enjoy the city. We hope to see you again!

10/10 優異

Rebecca

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Paige 於 2024年3月18日的回應
Thank you for staying with us! We hope to see you again soon.

10/10 優異

Humberto

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional services and the hotel employees were extremely nice.
於 2024 年 3 月住了 1 晚
Jozelle 於 2024年3月11日的回應
Thank you so much for your feedback!

10/10 優異

Angela

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love the kimpton!
於 2024 年 3 月住了 2 晚
Mollie 於 2024年3月16日的回應
Thank you for your feedback!

10/10 優異

Natan

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Mollie 於 2024年3月29日的回應
Thank you for your feedback!

10/10 優異

DEBORAH (staten island)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff very nice. restaurant food tasty. room clean . not much in the way of amenities. valet great
於 2024 年 3 月住了 1 晚
Mollie 於 2024年3月7日的回應
Thank you for your feedback!

8/10 不錯

Svetlana (Portland)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I visit Philly about twice a year and always stay at this hotel now since the service is unmatched, the hotel is beautiful and clean and the location is super safe and walkable and only 20 min walk from the train station.
於 2024 年 3 月住了 1 晚
Naeema G. 於 2024年3月5日的回應
Great! Thank you for the wonderful review we appreciate it. Thank you for choosing to stay with us!

10/10 優異

Jeffrey

讚好：住宿狀況
於 2024 年 2 月住了 3 晚
Paige Kelly 於 2024年3月4日的回應
Thank you for staying with us and we hope to see you again soon!

10/10 優異

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
Every thing was so awsome the jaccuzie the room was super nice
於 2024 年 2 月住了 3 晚
Jozelle 於 2024年2月27日的回應
Thank you so much for your review!

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean!
於 2024 年 2 月住了 1 晚
Mollie 於 2024年3月10日的回應
Thank you!

4/10 欠佳

John

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Charged a 3rd overnight for parking for 2 nights. Was not credited the $20 amenity fee on my room charge. Wrote to them last week about it w/copy of checkout receipt and have yet to hear back.
於 2024 年 2 月住了 1 晚
Mollie 於 2024年2月27日的回應
I apologize for the inconveniences and we have taken steps to prevent this in the future.

4/10 欠佳

John

家人同遊, 寵物同遊, 商務旅客
讚好：整潔度
不滿：職員與服務
Hotel was fine. I have 2 things to sort out on the bill, and that's 2 too many: parking (overcharged) and $20/day amenity credit (one missing).
於 2024 年 2 月住了 1 晚
Mollie 於 2024年2月27日的回應
Thank you for your feedback.

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Naeema G. 於 2024年2月21日的回應
Great!!! Thank you so much for staying withus. Looking forward to having you back!!!!

10/10 優異

Stephan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Mollie 於 2024年2月20日的回應
Thank you for your feedback!

10/10 優異

KENJI

讚好：整潔度、職員與服務和住宿狀況
立地が良く周辺のレストラン、ストアも多い。施設はとても綺麗で過ごしやすかった。
於 2024 年 2 月住了 4 晚
Mollie 於 2024年2月14日的回應
Thank you for your feedback!

10/10 優異

Samantha G

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Paige 於 2024年3月21日的回應
Thank you for staying with us and we hope to see you again soon!

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was super accommodating
於 2024 年 1 月住了 5 晚
Mollie 於 2024年2月1日的回應
Thank you for your feedback!

6/10 一般

Kathleen

商務旅客
讚好：職員與服務
不滿：整潔度
Kimpton
The hotel is beautiful and the staff fantastic! Unfortunately we had to change our room when we returned from our event at 10 pm. When we returned the room smelled like sewage and the carpet was damp. The staff moved us immediately, but it was inconvenient and left me feeling uneasy about the cleanliness of the hotel.
於 2024 年 1 月住了 1 晚
Mollie 於 2024年2月1日的回應
Thank you for your feedback!

10/10 優異

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jozelle 於 2024年1月30日的回應
Thank you so much for your amazing review!

10/10 優異

Nora

於 2024 年 1 月住了 1 晚
Paige 於 2024年3月20日的回應
Thank you so much for staying with us! Hope to see you again soon.

10/10 優異

craig

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Mollie 於 2024年1月26日的回應
Thank you for your feedback!

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mollie 於 2024年1月26日的回應
Thank you for your feedback!

10/10 優異

Brad

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mollie 於 2024年1月23日的回應
Thank you for your feedback!

10/10 優異

Donna

於 2024 年 1 月住了 1 晚
Jozelle 於 2024年2月12日的回應
Thank you so much for your review!

10/10 優異

Douglas A.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It’s In Just The Right Location!
Palomar is perfectly situated between Rittenhouse Square and my favorite restaurants on Sansom Street. We’re local and Palomar is the right size, price and style for a quick trip into town! The lobby wine Happy Hour is a nice touch!
於 2024 年 1 月住了 1 晚
Mollie 於 2024年1月20日的回應
Thank you for the wonderful review!

8/10 不錯

Karine

讚好：整潔度、職員與服務和住宿狀況
Jozelle 於 2024年2月12日的回應
Thank you so much for your review!

8/10 不錯

Kristen

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
So so
Bathroom was about two feet from bed and had a sliding barn style door that didn’t allow for much privacy. Thin sheet cover on bed. I prefer a substantial comforter. No robes like they have in most Kimptons. But service was good and lobby is cozy.
於 2024 年 1 月住了 1 晚
Mollie 於 2024年1月19日的回應
Thank you for your feedback.

10/10 優異

Maureen

於 2024 年 1 月住了 3 晚
Mollie 於 2024年1月17日的回應
Thank you for your review!

10/10 優異

Stanley

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Jozelle 於 2024年1月15日的回應
Thank you so much for your review!

10/10 優異

Omid

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Jozelle 於 2024年1月14日的回應
Thank you so much for your review!

10/10 優異

Julie

於 2024 年 1 月住了 1 晚
Mollie 於 2024年2月3日的回應
Thank you for your review!

10/10 優異

Lori (Rockville)

於 2024 年 1 月住了 1 晚
Mollie 於 2024年2月2日的回應
Thank you for your feedback!

10/10 優異

Jose

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Palomar Hotel has been my hotel for many years whenever I am in Philadelphia for work or vacation. The professional and prompt staff deserves a big shoutout for promptly taking care of checking in and out and the few extra amenities I wanted in my room. Despite the fire alarm one day of my stay at 3am (for which Mark Ingram, the manager, promptly apologized for), the Palomar is my favorite hotel for its staff, accessibility, cleanliness, ambiance, and excellent management. I am very glad that the elevators are working faster now too! Thank you, Mark Ingram (manager), and staff!!!
於 2024 年 1 月住了 5 晚
Mollie 於 2024年1月13日的回應
Thank you for the kind review!!!

8/10 不錯

Michelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was meant to have bathrobes and there weren’t any.
於 2023 年 12 月住了 1 晚
Mollie 於 2024年1月10日的回應
Thank you for your feedback.

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
Nice hotel in a convenient central location.
於 2023 年 12 月住了 1 晚
Jozelle 於 2024年1月6日的回應
Thank you for your review!

10/10 優異

Samantha

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mollie 於 2024年1月10日的回應
Thank you for your feedback.