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銀河汽車旅館的評價

2.5 out of 5
銀河汽車旅館
104 South 20th Street , Philomath, OR

評價

7.4

不錯

10 分評分,優異;199 則評價中有 64 則" "
8 分評分,不錯;199 則評價中有 61 則" "
6 分評分,一般;199 則評價中有 40 則" "
4 分評分,欠佳;199 則評價中有 12 則" "
2 分評分,很差;199 則評價中有 22 則" "

8.4/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Tevin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Bob 於 2024年4月5日的回應
Dear Tevin. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 優異

Beau

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and convenient
Tina 於 2024年4月5日的回應
Dear Beau, Thank you for choosing to stay with us and for sharing your kind words. We truly appreciate your recommendation and look forward to welcoming you back for another peaceful and convenient stay in the future!

10/10 優異

Tamara

讚好:整潔度、職員與服務和住宿狀況
Very nice and clean
於 2024 年 3 月住了 1 晚
Tina 於 2024年4月5日的回應
Thank you so much for your kind words and for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our motel to be very nice and clean!Maintaining a clean and welcoming environment for our guests is a top priority for us, so it's wonderful to hear that our efforts were noticed and appreciated during your stay. We take great pride in ensuring that every aspect of our motel meets the highest standards of cleanliness and comfort, and we're delighted that this was reflected in your experience.Dear Tamara,Your satisfaction is incredibly important to us, and we're so grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

2/10 很差

Tim

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The owners were scammers. Property indicated pet friendly and booked a room with 2 queen beds. Last minute my son decided he wanted to come with us. They charge $x for each child and $xx for each animal. It was almost midnight and we were leaving at 8 am there was no indication that there was a charge for pets. I told them i would leave the dog in the car. She said i had to pay the fee either way. I wasn't expecting much as it was a $xx room but being swindled out of another $xx ticked me off. Two queen beds to them means only 2 people can be in the room? I took photos of all the damage and nastiness and promptly showed them to her as I felt like they were the type to make false claims. Had to sleep on top of the covers of one bed due to hair and what looked like bugs on the sheets. If i wasn't so tired from driving I would have just risked it and drove the rest of the way home...
於 2024 年 2 月住了 1 晚
Bob 於 2024年2月25日的回應
Dear Tim,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at our motel. We take all feedback seriously as we are committed to providing a positive experience for our guests.Firstly, we regret any misunderstanding regarding the charges for additional guests and pets. Our policy clearly outlines the fees associated with extra occupants and animals, and we apologize if there was any confusion. We understand that last-minute changes can be frustrating, and we'll work on making our policies more visible to avoid any future misunderstandings.In terms of the room capacity, our intention is to provide comfortable accommodations for our guests, and we acknowledge that there may have been a misunderstanding. We will review our communication materials to ensure that it is clear how many guests our rooms can comfortably accommodate.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.

2/10 很差

Cyndy

多人同遊
不滿:職員與服務和設施服務
Upon arriving I was asked to give a $45 deposit in cash with no explanation. When leaving she went and checked my room before giving me my cash back and came back and said there was blood stains on my top sheet, and she was deducting $15 to get it out. It was a few droplets. I have never heard of such a thing! Also, the bed was way too high to get up and down from safely. Very dangerous in my opinion.
於 2023 年 12 月住了 1 晚

10/10 優異

Cindy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This is an older property but in great condition and very clean.
於 2023 年 12 月住了 1 晚

10/10 優異

Eric

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好:職員與服務和住宿狀況
Clean
The room was clean. The only issue we had was that they had an aunt problem, and one of the outlets didn’t seem to be working. Overall it wasn’t a bad stay.
於 2023 年 11 月住了 1 晚
Bob 於 2023年11月17日的回應
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that your experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation

6/10 一般

真實旅客

商務旅客
不滿:職員與服務和客房舒適度
No tissues in the room. I'm 5'5" and the bed is tohightositon
於 2023 年 11 月住了 1 晚
Laura 於 2023年11月17日的回應
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give use another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 不錯

Mika

不滿:職員與服務、設施服務和住宿狀況
It's very old but clean. No box of tissues in room. Need more pillows to comfortably sit in bed and watch tv. Lousy coffee - no snacks available. Not enough toiletries, e.g. shower cap, makeup remover, etc. One of 2 people at checkin was not very friendly. Bed is too high to comfortably sit on edge and watch tv. Please ditch the Bible - a listing of local businesses & restaurants or sites would be beneficial.
於 2023 年 10 月住了 1 晚
Tina 於 2023年11月7日的回應
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 很差

Nicole

不滿:整潔度和職員與服務
Hotel clerk was very rude, didn’t care about how we felt about the stay, didn’t give us enough toilet paper even though we asked. Had to pay a $50 cash deposit and I had no idea that was needed, had to go get the money and it was a big inconvenience.
於 2023 年 10 月住了 2 晚
Bob 於 2023年11月7日的回應
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

10/10 優異

Sean

讚好:整潔度、職員與服務和住宿狀況
Nice place. Convenient, clean, affordable.
於 2023 年 10 月住了 1 晚
Bob 於 2023年11月7日的回應
Dear Sean. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Bob 於 2023年11月1日的回應
Hello David,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 不錯

JORDAN

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I stayed here because it was the most affordable option. I was watching the Oregon Ducks play at Autzen Stadium and this motel made the most sense for promixity and costs
於 2023 年 10 月住了 1 晚
Bob 於 2023年10月26日的回應
Dear Jordan. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Tina 於 2023年10月26日的回應
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
convenience at a (gameday) price
nice mom and pop motel, adequate for after the OSU football game!
於 2023 年 9 月住了 1 晚
Bob 於 2023年10月7日的回應
Dear Michael. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 優異

Eric

於 2023 年 10 月住了 1 晚
Bob 於 2023年10月26日的回應
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future

10/10 優異

Frank (Bend)

於 2023 年 9 月住了 1 晚
Bob 於 2023年10月26日的回應
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 優異

Kevin

於 2023 年 9 月住了 1 晚
Bob 於 2023年10月2日的回應
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath area . We look forward to welcoming you back soon

6/10 一般

Ryan

Super thin walls!
It was way over-priced for the quality. Biggest complaint was thinness of the walls; the guy upstairs was walking around all night and we could hear every foot step. Shampoo came in weird paper packages. The shower was very slippery. The service was negative. It was fine for a night but not a place I would ever recommend.
於 2023 年 9 月住了 1 晚
Bob 於 2023年10月2日的回應
Thank you for your candid feedback. I am very sorry to hear that your stay at the motel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

2/10 很差

christine

於 2023 年 9 月住了 4 晚

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Tina 於 2023年10月2日的回應
Dear Susan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 優異

Brenda (Redmond)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For a small hotel, it was much better than expected. I would definitely stay here again.
於 2023 年 9 月住了 1 晚
Tina 於 2023年10月2日的回應
Dear Brenda. Thank you for making our hotel your second home when you're in Philomath area. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

10/10 優異

Dean

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nothing fancy, but a good value...
The Galaxie Motel is a no frills accommodation. That said, the prices are reasonable and the property and room was clean. The proprietors were very nice and accommodating and are located on premises so always available. You can tell they take pride in their property be the cleanliness.
於 2023 年 9 月住了 4 晚
Bob 於 2023年10月2日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 很差

Randy

於 2023 年 9 月住了 2 晚
Bob 於 2023年10月7日的回應
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 一般

Sherre

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務
This is your typical small town motel. Not the motel's fault, but there were people sitting right outside our door smoking. No ice. Soda machine was broken. Also the bed was not a queen, probably a double.
於 2023 年 9 月住了 1 晚
Bob 於 2023年10月2日的回應
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just a clean basic motel with no frills. If you just need a bed and a shower this fits the bill.
於 2023 年 9 月住了 1 晚
Bob 於 2023年10月2日的回應
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 優異

Loren

讚好:整潔度、職員與服務和住宿狀況
Staff friendly and accommodating to our needs.
於 2023 年 8 月住了 2 晚
Bob 於 2023年10月2日的回應
Dear Loren. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 一般

Elisabeth

於 2023 年 8 月住了 1 晚
Bob 於 2023年10月2日的回應
Dear Elisabeth. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 優異

Travis

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel was spotless and very clean. We enjoyed our stay and would book it again. Thank you!
於 2023 年 7 月住了 5 晚
Bob 於 2023年8月7日的回應
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us..

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was extremely clean in a very quiet and peaceful area. It exceeded my expectations because the images show that it’s an older motel and given that we booked it as a last resort, worked out perfectly! I noticed that the exterior is well kept with beautiful flowers and no dust or cobwebs in sight. We’d gladly stay there again.
於 2023 年 7 月住了 5 晚
Bob 於 2023年8月3日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4/10 欠佳

James

於 2023 年 7 月住了 1 晚

10/10 優異

Jered

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything great
於 2023 年 7 月住了 1 晚
Tina 於 2023年8月3日的回應
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly efficient staff. Clean comfortable room.
於 2023 年 7 月住了 1 晚
Bob 於 2023年7月10日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 一般

Peggy (Umatilla)

伴侶同遊
讚好:職員與服務和住宿狀況
Nothing unique. Small room with no amenities, but clean and quiet. Definitely NOT a $100/night place.
於 2023 年 7 月住了 1 晚
Bob 於 2023年7月10日的回應
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.

2/10 很差

william

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Dirty nasty stained furniture & shower tile grout, broken sink, needed a refresh many many years ago.
於 2023 年 6 月住了 6 晚
Tina 於 2023年7月10日的回應
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Philomath.

10/10 優異

Melissa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Tina 於 2023年7月7日的回應
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath , Corvalliis area. We look forward to welcoming you back soon!

10/10 優異

Gina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Galaxy stay
Great customer service. Great clean room and comfy bed
於 2023 年 6 月住了 1 晚
Tina 於 2023年6月28日的回應
Dear Gina. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room is very clean; The staff is nice.
於 2023 年 6 月住了 1 晚
Tina 於 2023年6月22日的回應
Dear Phillip, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Judy Lee Gilbert

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
The property was clean and neat and very well maintained. The room was comfortable and clean. They do not have a plug in the bathroom for hairdryer. Limited plugs in room. They had a refrigerator and microwave which was nice.
於 2023 年 6 月住了 2 晚
Bob 於 2023年6月22日的回應
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 優異

Erica

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This is my second visit at the Galaxie Motel. Both times it has surpassed my expectations. It does allow pets but you woudn't know it if you were allergic (I'm allergic). Hard floors and very clean make it wonderful. The first time I visited was with my family and this time I'm here solo. I'm a light sleeper and I don't have any disturbances here. I highly recommend the Galaxie. It is my favorite lodging in this Corvallis/Philomath area.
於 2023 年 6 月住了 1 晚
Bob 於 2023年6月22日的回應
It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate trust. Don't hesitate to call us if there's anything we can help you with for your next trip

6/10 一般

Pete

於 2023 年 5 月住了 3 晚
Tina 於 2023年6月26日的回應
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Philomath. We look forward to welcoming you back soon!

10/10 優異

C Thomas

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
From the moment we arrived, we felt safe and pampered. The room was so clean and the surroundings were quiet and peaceful. The manager was waiting for us when we arrived. We never saw the maid, but each morning when we left, the room was cleaned, our towels were replaced with fresh ones and our bed was made. Couldn't be happier.
於 2023 年 5 月住了 3 晚
Bob 於 2023年5月9日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 優異

Peter

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean!
Nice little hotel. Clean area and clean room. Felt safe and quite. Would definitely stay again.
於 2023 年 4 月住了 1 晚
Bob 於 2023年4月23日的回應
Dear Peter. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 不錯

Patricia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Last minute stop. Quiet area, no issues with room, comfortable bed and hot water. Friendly staff
於 2023 年 2 月住了 1 晚
Bob 於 2023年3月2日的回應
Dear Patricia. Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 不錯

Gema

讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the cleanest motels I have ever stayed at. Well taken care of and attentive staff.
於 2023 年 2 月住了 3 晚
Bob 於 2023年2月22日的回應
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 優異

Megan

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is simple and has what I need. The price is right. The place is very clean, which I appreciate above all else in an affordable room.
於 2023 年 2 月住了 1 晚
Bob 於 2023年2月22日的回應
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us

8/10 不錯

Hisae

讚好:整潔度、職員與服務和住宿狀況
People are nice.
於 2023 年 1 月住了 3 晚
Bob 於 2023年2月6日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 不錯

Shoshana

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was a nice spot for the night, nice shower, comfy bed. Heater worked like a charm. Internet connection doesn’t reach to suites too far from the office, but can be resolved by talking to the office. They opened another network right after we told them the wifi they gave us wasn’t working in our room.
bob 於 2022年12月2日的回應
Thank you for your review. I am very happy that the staff was welcoming andaccommodating and that you enjoyed nice shower, comfy bed. Heater . However, I am sorry to hear that you were not satisfied with Internet.

8/10 不錯

Cody

於 2022 年 11 月住了 1 晚