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好的宮殿酒店的評價

3.5 out of 5
好的宮殿酒店
#42, Street 19z, Khan Daun Penh, Phnom Penh, Kandal

評價

8.2

很好

10 分評分，優異；58 則評價中有 21 則" "
8 分評分，不錯；58 則評價中有 26 則" "
6 分評分，一般；58 則評價中有 7 則" "
4 分評分，欠佳；58 則評價中有 3 則" "
2 分評分，很差；58 則評價中有 1 則" "

8.8/10 

整潔度

8.0/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Morene

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

6/10 一般

Miki

讚好：整潔度
不滿：住宿狀況
仕事で滞在しました。部屋は清潔で、バルコニーから見る街の夜景は美しかったです。コストパフォーマンスのいいホテルだとは思います。朝食は隣のホテルに移動しなければならないらしく、利用しませんでした。シャワーはお湯が出ません。洗面台の水は、茶色く濁っている時がありましたので注意が必要です。Receptionに、お湯が出ないことを伝えたら、苦笑いしただけで残念でした。
於 2024 年 2 月住了 9 晚

8/10 不錯

Aurelie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Une ventilation ne fonctionnait pas dommage...
於 2024 年 2 月住了 2 晚

6/10 一般

Michael

不滿：整潔度和職員與服務
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
於 2024 年 2 月住了 1 晚

10/10 優異

Kevin (Peterborough)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
於 2024 年 1 月住了 6 晚

2/10 很差

Colette

讚好：整潔度和住宿狀況
不滿：職員與服務
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
於 2024 年 1 月住了 10 晚

4/10 欠佳

HWOON YONG

商務旅客
讚好：客房舒適度
不滿：職員與服務
於 2024 年 1 月住了 3 晚

10/10 優異

Joseph

讚好：整潔度、職員與服務、設施服務和住宿狀況
Entering the lobby to the room was very beautiful! My stay was quite prefect.
於 2023 年 12 月住了 17 晚

8/10 不錯

BL Consulting

於 2023 年 10 月住了 2 晚

10/10 優異

Franziska

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

PADMAKAR

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
於 2023 年 9 月住了 1 晚

6/10 一般

HeeDong (Odessa)

不滿：設施服務
Better stay next hotel
於 2023 年 4 月住了 2 晚

6/10 一般

Torbjörn

家人同遊
讚好：整潔度和客房舒適度
Okay Palace Hotel
Its OK hotel for the price you pay with a great location. Large and clean room for four person. Breakfast was ok but not more then that. Used their laundry service and it wasn´t any good experience. Some of our clothes were still dirty after cleaning and they still charged us.
於 2019 年 12 月住了 3 晚
Vichet 於 2020年1月28日的回應
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. it is very helpful and we apologize for any inconvenience during your stayed. We will check with our front desk and confirm with the laundry company to avoid this problem happened again. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The management team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, spacious room, lovely rooftop
於 2019 年 12 月住了 4 晚
Vichet 於 2020年1月28日的回應
Dear Sir / Madam, Greeting From Okay Boutique Hotel. We would like to say thank you for staying with us, we know frankly that there are other options to choose from when staying at Phnom Penh. In face your chosen Okay Boutique Hotel is a great honor. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The management team

10/10 優異

hanspeter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended
Very nice interior. Great staff
於 2019 年 11 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
Lage gut. Internet top. Dusche top. Restaurant miserabel. Lässt sich aber vermeiden. Lichtschalter in 3-er Zimmer mittig hinter dem nicht verrückbaren Bett. Keine Möglichkeit ohne aufzustehen irgendeine Lichtquelle zu aktivieren. Swimmingpool am Dach ist eher eine größere Badewanne.
於 2019 年 10 月住了 1 晚
Management team 於 2019年10月27日的回應
Dear Value client, Thanks for your experience with us, everything we will make an improvement according and hope to see you next booking. We look forward to hear and see you soon. Regards

8/10 不錯

真實旅客

於 2019 年 10 月住了 2 晚
Manaement team 於 2019年10月27日的回應
note with you action, we would thanks for your staying with us. We hope to hear and see you again. Regards

4/10 欠佳

Estha

不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
management 於 2019年10月27日的回應
Dear Value client, We would appreciated for your action and review us. we hope to hear and see you next time. Regards,

8/10 不錯

真實旅客

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 3 晚
Management 於 2019年10月27日的回應
Dear Value client, We would appreciated for your action and review us. we hope to hear and see you next time. Regards,

6/10 一般

真實旅客

於 2019 年 10 月住了 1 晚
management 於 2019年10月27日的回應
Dear Value client, We would appreciated for your action and review us. we hope to hear and see you next time. Regards,

6/10 一般

真實旅客

於 2019 年 9 月住了 3 晚
management team 於 2019年10月27日的回應
Dear Value client, We would appreciated for your action and review us. we hope to hear and see you next time. Regards,

8/10 不錯

Francoise

讚好：整潔度和客房舒適度
Average reception.No one helped with luggage or show me the room. ( 20 pm) Main room/ lobby in total darkness. Was told on arrival: no breakfast tomorrow as facility closed( had to go round the corner to sister hotel. Room by the lift so quite noisy ( loud speaking by local/staff?) all the time. Bed was comfy & room clean. Lack of curtains on balcony doors so very bright light very early morning. Breakfast was very plain.
於 2019 年 8 月住了 3 晚
Management Team 於 2019年10月27日的回應
Dear Value client, We thanks for your review, we're please delighted to hear from your comments, we will take action in order to an improve to be standard according, however, we hope to see you again next future on. We look forward to hear and see you soon. Regards

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
What you need to know...
Good location. Cheap price. Great reception staff. Towels and sheets should be changed, they were used and washed too many times. Now the reason why I will not stay there again. The hotel is at the end of a small deadend street and everytime you go out and come back in, half a dozen of hotel’s tuk drivers aggressively offer their service, of course at 2 or 3 times regular metered taxi prices... I use PassApp in PP so I declined, one of them called me « mean » in Khmer. That made my girlfriend and I feel uncomfortable... and we felt uneasy to call a tuk tuk with the App to pick us up. Never again.
於 2019 年 8 月住了 5 晚
Management team 於 2019年10月27日的回應
Dear Valued client, A very appreciated for your wonderful review and spend time to stay with us, we are pleased to make its changed and improve according in order to be better and better. We look for to hearing and seeing you next future again soon. Regards

10/10 優異

P e

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
sam 於 2019年8月2日的回應
Well received and note

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was in a good location, walkable distance to food/markets etc. The room was lovely and clean. The staff whilst friendly did not speak English very well which made it a little hard to communicate and ask for recommendations
於 2019 年 5 月住了 2 晚

10/10 優異

Dan

讚好：職員與服務、設施服務和住宿狀況
Location is great. Close to river front, royal palace and night market. Room is clean, air container works great which is very important since Cambodia is really hot in May. The included breakfast is great, with partially different menu everyday. Staff are friendly and willing to help.
於 2019 年 5 月住了 3 晚

8/10 不錯

Jami (Thailand)

讚好：整潔度、設施服務和住宿狀況
Spaious room with good air-con, which is much needed Close to riverwalk. It also has pool. It had a breakfast buffet, but the food was not very good.
於 2019 年 4 月住了 7 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
l'emplacement de l'hotel, ses service, son petit dej
於 2019 年 5 月住了 12 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Choice
Great hotel
於 2019 年 4 月住了 1 晚

10/10 優異

DON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel; Nice location;
This was my second stay at this hotel. It is in a good location. The hotel features were as advertised. The wifi was excellent.
於 2019 年 4 月住了 5 晚

8/10 不錯

真實旅客

於 2019 年 5 月住了 1 晚

8/10 不錯

DON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great stay in a nice hotel
I liked the Okay Palace Hotel and therefore will stay again next week when back in PP. Located in a quiet little Cul de Sac everything about this property was as advertised. One insider's tip - the hotel has a backup generator (a regular necessity in PP) which can be heard from lower floors when it kicks in. Go for a higher floor to avoid this noise. Otherwise a great stay in a nice hotel!
於 2019 年 4 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very great for staying, comfortably convenient safe, quiet bigger rooms
於 2019 年 4 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bon hôtel
L'hôtel est très agréable et ma chambre au 11ème étage était grande,belle avec une belle vue de la capitale. Sur le toit se situe le restaurant et la piscine. Le restaurant est bon quoiqu'un peu cher. Le personnel est serviable. Le bémol en fait c'est la ville elle-même qui est jonchée de détritus et sacs plastiques.
於 2019 年 4 月住了 7 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
Sister hotel to Okay Boutique hotel just around the corner. This property hasn't been open for long so everything is in good condition. Rooms are spacious and huge beds made from wood. (maybe too big that they take up a lot of space). Staff are efficient and helpful. Location near Royal Palace is great and central with good restaurants within 5 minutes walk. If you can, book a room on high floor for better views. They offer a free River cruise for sunset. It was fun but note that you need to pay $1 for transport to boat. My only issue was that on our first night we were put in a miserable room next to the lobby toilets in their sister hotel because our booked room "had a smell". Not a great start to our stay but eventually we were offered some compensation for the mix up.
於 2019 年 4 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Traditional architecture, lovely staff, clean and tidy, cheap mini bar- $1.50 beers, water and coke also cheap. Great find!
於 2019 年 4 月住了 1 晚

8/10 不錯

Emy

讚好：職員與服務和設施服務
There were ants on the bed! The location was nice and silent so that was convenient
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 4 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
I like the room it’s roomier and the bathroom is nice and clean and the breakfast was good.
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast, they don't change menue , other things everything is OK.
於 2019 年 4 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
想像以上にアンコールワットを意識した内装、外装であった。 4人部屋で水や歯ブラシなどは4人分あったが、石鹸は小さいものが一つしかなかった。もともと一人で宿泊したので問題なかった。
於 2019 年 4 月住了 1 晚

8/10 不錯

josef stefan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
部屋も広く、クメール王朝をイメージした部屋でよかったです
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is perfect for walking to palace and museum, quiet. Their free light cruise is a must but bring mosquito repellant. Breakfast isnt anything special, i found the omelette the best option. The wood carvings everywhere are extravagant and quite beautiful but sometimes a bit much.
於 2019 年 4 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pool inside the bar. Not a Swim Up To. But all good. Only month or so old. Happy Hour at the pool will be better when more guests filling the place.
於 2019 年 4 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
full of a very elegant wooden craft work,cleaned, breakfast was so varieties and decent, except location was hidden,no visible sigh from the entrance and to the hotel itself.Thus made it difficult to located .
於 2019 年 3 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The okay palace hotel is very great for me to stay very comfortable convenience to royal palace
於 2019 年 3 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice Khmer carvings and good location. Walk to riverside and royal palace
於 2019 年 4 月住了 2 晚

10/10 優異

Darren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Better than Okay
Have stayed at Okay Boutique a few times and that was a great hotel. Came across Okay Palace whilst searching, and the price was good so gave it a try. Its like a miniature version of Okay Boutique, but the rooms are still big and spacious. Great little swimming pool up top, and good selection for breakfast. The staff are obviously still learning the ropes, it being a new hotel, but they were very pleasant. Will definitely stay again
於 2019 年 4 月住了 1 晚