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大公爵金邊酒店的評價

5 out of 5
大公爵金邊酒店
296 Mao Tse Toung Boulevard (245), Regency Complex, Phnom Penh

評價

8.6

優異

10 分評分，優異；68 則評價中有 38 則" "
8 分評分，不錯；68 則評價中有 17 則" "
6 分評分，一般；68 則評價中有 7 則" "
4 分評分，欠佳；68 則評價中有 6 則" "
2 分評分，很差；68 則評價中有 0 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

住宿狀況

評價

10/10 優異

ChanSim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚

10/10 優異

ChanSim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚

10/10 優異

ChanSim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚

10/10 優異

ChanSim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

4/10 欠佳

Wei Man

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
很失望的入住經驗
超好的工作員工服務 (包括大堂, 餐廳和酒樓), 但整體環境很舊, 房間霉味很大(我住12/F無煙層), 酒店大門口的公司招牌有個"i"英文掉下了. 早餐種類多但冷盤不新鮮有變味. 這個質素的酒店不似5星級數吧!

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
WiFi無法使用是商務旅行的痛點
位於商業區、與客戸開会或訪問很方便。 但是WiFi容量小、連Email都無法打開、非常困惑。有向服務人員反映、但是没有実質改善。 視界良好、但是没有河景、美中不足。 住宿期間正好遇到旅館施工、非常喧噪、無法専心談話。

6/10 一般

Min

不滿：整潔度、住宿狀況和客房舒適度
酒店完全不符合我对于洲际的概念，有始以来住的最差的5星级洲际酒店

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Ada (Hk)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
服务
Not like other hotels in Cambodia , they do not provide any free Wifi service, not in any place like restaurant or lobby, service is bad, for late check out request, nobody feedback if it is ok or not ok. Facility is old. Will never stay in this hotel again .

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good hotel, good location

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
金边五洲酒店
服务好，安静舒适，旅游住宿首先，但预定的房间无早餐，非常不便，请改进服务。

10/10 優異

SHU LONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jean 於 2018年5月19日的回應
Dear Valued Guest Appreciate if you can provide us your comment and suggestion to improve the quality of service of our Hotel

10/10 優異

にしやま

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
プノンペンの高級
二回目でしたが、前回同様快適。朝食もおいしい。チェックアウトは１３時まで延長してくれた。名前は変わったが、とくに変化はなく、安定的。
於 2018 年 4 月住了 2 晚
Jean 於 2018年5月8日的回應
Dear Valued Guest We are grateful that you have enjoyed your stay in our Hotel. Rest assure, we will keep our standard at the level best to keep our guest happy

6/10 一般

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel charge per night was different from the price listed by Hotel.ca.
Jean 於 2018年4月13日的回應
Dear Mr Gary, First of all we would like to thank you for staying with us. We appreciate your comment and would be grateful if you can provide us a screenshot of the rate difference for us to be able to direct to the concern if there is system error or there is a need to update/refresh the system. Appreciate your kind understanding. Looking forward to welcome you again on your next trip to Phnom Penh.

6/10 一般

AL (SINGAPORE)

Hotel in need of desperate renovation..........? .....?....................
於 2017 年 12 月住了 2 晚
Jean 於 2017年12月14日的回應
Dear Valued Guest First of all we would like to thank you for staying in our Hotel and for leaving a recommendation and rest assured that this will be discussed with the management for the betterment of the hotel.

8/10 不錯

Merijn

讚好：整潔度、職員與服務和客房舒適度
OK, not amazing
Service is very good. Hotel feels and smells a bit old, interior a bit dated. Would expect more for this price. Breakfast is good.
於 2017 年 11 月住了 4 晚
Dear Valued Guest First of all we would like to thank you for staying with us. We apologize for the inconvenience ion your stay. Your comment is very important to us, this will contribute in improvement of the Hotel. Our Housekeeping staff are briefly instructed with regards to room cleaning and maintenance in order not have the same issue of bad smell. Again, thank you so much

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
The hotel is excellent and the staff very friendly. Great stay!
於 2017 年 7 月住了 4 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Pleasant hotel with terrible location
The Intercon Phnom Penh is pretty dated. It's not particularly beautiful but you'll rest fairly comfortably. Be sure to ask for room way above or below the 6th floor. There are spotlights illuminating the building on that floor and if you open your curtains at night, you'll probably have a difficult time sleeping. The location is terrible and requires a long ride to the major scenic locations. It is closer to the airport than the rest of the city though.
於 2017 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Open, relaxed Hotel made for a good business trip
Very nice hotel, relax atmosphere. Large room, with comfortable bed and full facilities including both bath and shower. Good facilities for working, including convenient multi-socket power-points and wifi on a good-sized desk. Lounge served a good High Tea.
於 2017 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxury hotel
Great hotel, very comfortable stay.

8/10 不錯

LAURENT DOMINIQUE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

KDG Property (LONDON)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
EXCELLENT 5 STAR BENCHMARK
Many congratulations to the management team of this excellent hotel, an international brand and very well maintained, all the staff attentive and take pride in their hotel which is lovely to see.

6/10 一般

Anan

讚好：整潔度、職員與服務和客房舒適度
Building and refurbishment upgrade required
Staff very pleasant. However rooms and facility is dated and could do with an upgrade to befit the 5 star international brand.

10/10 優異

Kurita (Ooeda)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the concierge are excellent
their work are perfect. when i asked them to do so difficult things to concierge desk of here, two staffs started to try so hard to help me by listening to my ask so carefully and understood what i really asked them to do so soon. and they had my really difficult asks done so quickly with superb attitudes and reliable smiles for me. i've never met such a capable concierge before in my life... he called to 5〜6 places with the phones of the concierge desk and his own mobile and typed and serched everything by”google”so quickly. and he looked like”i've or will never waste his or anyone's time.” i was really impressed! thank you so much!! he should be awarded a gold medal of”the best concierge in the world”.

10/10 優異

Jeanette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a great time at the Intercontinental hotel, Phnom Penh. The hotel staff were very helpful, friendly and did their very best to ensure we had a nice time.

10/10 優異

Jamie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Another good stay here. Location is good (only 25 mins from the airport without traffic) and close to many sights and things to do. Room was good - large, comfortable and a nice bed and shower. Breakfast offers a good selection and the staff are very helpful with arranging taxi's and for advice. A good hotel for business and having stayed in other hotels in the city this is the best for location for my needs.

10/10 優異

masanao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
プノンペン 最高
朝食の麺類が美味しいです。今回はラクサでした。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ホテル内は清潔で静かで、非常に快適でした。　朝食も美味しかったです。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and safe area
I enjoyed every minute of it it's a nice hotel in a good location with good facilities. I'm sure this spot is difficult to beat in Cambodia

10/10 優異

lars (glenning valley australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
excellent service at front desk

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service is excellent..room are very clean..i will recommend everybody although the price is little high.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great hotel and employees

10/10 優異

saya (tokyo)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
スタッフがとても親切
英語が苦手な私にも、スタッフの皆さんがとても親切に説明してくださいました。 日本人スタッフは居ませんでしたが、おかげでとても快適な宿泊でした♪ ただ、ホテル周辺にはカフェなど少なく遊び行くにはちょっと不便さもありましたので終日ホテル内でゆっくりするほうがオススメです

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

f (hong kong)

讚好：整潔度
Good location ONLY
The location is good but the hotel is old and kind of run out.. The breakfast are bad and saw insects walking around the cold cuts. A bit far from our expectation..

10/10 優異

Kangmoo (가평, 한국)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
아주 좋음
객실은 아주 편안하고, 호텔 위치도 시내에 있어 이동이 편리했음.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Decent enough
My short stay here was ok and the hotel was fine in that the rooms were nice a big, clean, comfortable etc. The shower was good and the facilities for the gym and pool were nice. The location was good for me however i can see that it may not be the best location for sightseeing etc. It was only about 30 mins from the airport, a little longer in rush hour due to the poor traffic. Staff were excellent and very helpful and the breakfast was good. Getting a taxi was a bit of an issue (usually a 20 min wait) but there were tuk tuk's outside all of the time. The hotel feels quite old and lacks any character so has a business and functional feel about it. It was quite pricey for what it was but did everything i needed it to so i would happily recommend.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Intercontinental-PP
Far from the madding crowd. A haven after a day of touring with excellent breakfast and great food in the restaurants. Staff very polite always helpful and I would recommend the hotel. Definitely will be staying there in future visits.

10/10 優異

Janne (Stockholm)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice, but is it worth it?
I never stay at this type of hotels where the breakfast and wifi option cost the same as the whole stay in a hotel a few nights earlier. Can't say you get what you pay for, but it is certainly a very nice experience. Part of the reason is the friendliness of the staff.I doubt I'll ever stay here again, but if you are looking for pampering and hotel luxury that is the same anywhere in an international hotel, anywhere in the world, then this might be for you.

10/10 優異

veros

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel! With incredible staff
The staff very helpfull all the time, incredible experience, great hotel, delicious breakfast !!!

10/10 優異

Dan (Los Angeles)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always Great
Stayed here twice a year. Always great, clean and service is always excellent

8/10 不錯

michiaki (日本)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
満足
部屋がかび臭い　毎日いるときにならないようになるのか　出る時には鼻もなれていた ビジネスセンターが有料？メールが送信できない　などトラブルがあり 全体とした満足できる　過度の期待は避けるべき範囲

10/10 優異

MOHAMED RAFI (SINGAPORE)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I HAVE ENJOYED MY STAY AND CLEAN AND COMFORT
I HAVE ENJOYED MY STAY AND CLEAN AND COMFORT I CAN REWARD WITH 100 OUT 99.999

10/10 優異

yutaka

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
プノンペン市内ではベスト。
言わずと知れたブランドホテルですが、日本以上のホスピタリティをスタッフから感じさせてくれます。フロアスタッフが現地の日本語ガイドブックを数種類部屋まで持ってくれて来てくれたり、全てのサービスに行き届いた気遣いを感じます。中心地でありながら喧噪とは無縁の落ち着いた雰囲気。朝食のクオリティにも満足。以前安いホテルに宿泊した時は、食あたりで苦しみましたが、全く心配ありません。オススメです。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
VERY GOOD HOTEL IN CAMBODIA..
I loved the location and everything. The lobby's tea is very good.

10/10 優異

CCS (Houston, TX)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Classic Luxury
A very well taken care of property, nice comfortable rooms, good A/C, extremely friendly staff. Definitely what you expect when staying at an Intercon.

6/10 一般

james (los Angeles)

讚好：整潔度、住宿狀況和客房舒適度
nickel and dime
As you can expect with all intercontinental hotels the level of amenities and srvices are great. But they will charge you every penny to get that. Internet; parking ; breakfast are really expensive.

4/10 欠佳

An

不滿：住宿狀況
Good location, not so great hotel
Good and convenient location, but the hotel seems old and run down. Doesnt really meet the Intercontinental standard in my opinion.