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"The breakfaster was unbelievable. Especially when they make your Omelette the way you want."

"Great location and easy to public transportation. "

"Clean, good views, great location"

"I LOVE the Palmer House and have stayed there many times. The lobby is absolutely beautiful. It is not understood why whomever leases this property has not filled the street floor with tenants, who have at least 1,000 guests of the Palmer House as possible customers EVERY day. "

"Staff were helpful at the front desk. Rooms weren't the best maintained though. We had two rooms. In one the A/C barely could keep the room cool despite it being late March. The drain on the tub came loose (clearly having been glued in place a couple of times). There was a remnant of a splatter on the wall above the bathroom garbage that looked like it had been there for some time. The other room had a sticky spot on the carpet that seemed like it was some kind of gummy substance. The tub on that room didn't drain well. Soap dispenser in the shower was empty when we got the rooms. Front desk sent someone up right away, they filled it - but then the shanpoo ran out on the 2nd day (it apparently was nearly empty and wasn'tfilled either). Location is very convenient to the museums. Breakfast at the adjoining Paris Baguette was convenient, and the 10% off as a hotel guest was nice to have. "

"Beautiful hotel. Large, nice room with a nice view. I would love to stay here again. Highly recommend. "

"Pictures are a little deceiving if you get a room that is a bit older, especially the bathroom. Really small. Our room needed new carpet (lots of stains). "

"No complaints about the room or breakfast or bar or restaurant. Great view of the river and lake from our room. Enjoyed the convenient location. "

"Hotel was clean and location is great. The only issue was the size of the beds. They are smaller than any hotel bed my husband and I have ever slept in. They are true doubles. We had our teenage son with us so we needed 2 beds. We were offered an upgrade ($60) at check in but it was already an expensive room so I didn’t opt for the upgrade but after I saw the bed sizes I wish I had. Overall it was a great stay and the location is perfect. "