🔥 HORRIBLE EXPERIENCE – DO NOT STAY HERE!🔥
If I could give zero stars, I would. This was one of the worst hotel stays I’ve ever experienced.
Let’s start with the most outrageous part! we were charged a $500 smoking fee, claiming someone smoked in the room at 3:34 AM, which makes no sense because everyone was asleep. No one in our group smokes. They claimed a “sensor” went off but gave no proof, no inspection, no photos, no one came to check anything — just a charge slapped on after we left. Total scam.
And that’s just the beginning.
Cleanliness? Nonexistent.
• The room had dirty linens when we arrived.
• Housekeeping never showed up until we complained twice, and they only came once.
• Trash was overflowing, and the entire room looked and felt neglected.
Customer service was unprofessional and dismissive. Every issue we brought up was brushed off like it wasn’t their problem. They were quick to charge us $500, but slow to fix any real concerns.
This place is untrustworthy, poorly maintained, and overpriced for what you get. And worst of all, they’ll charge you for things you didn’t do and won’t even try to resolve it fairly.
Avoid this hotel at all costs. Don’t waste your time or your money.