4/10 欠佳
J Michael P.
2024年4月15日
Sun lakes
Location was nice. Our house had a huge stain in master bedroom which had not been cleaned. Had to kill a couple of cockroaches inside home! We were able to check in early (2:30) due to my husband had some unexpected medical issue. The housekeeper was leaving and let us in thru the garage. We found a house key and garage door opener in kitchen. We only used garage opener during our stay. Never did use the lock box therefore assumed another key was in box. We were charged a fee because we did not put the key back in lock box. It was clearly stated to put key back in box but since we didn’t remove it we assumed one was still in the box. Nothing was written in lease about a charge for not doing so. The manager was very abrupt with us when we questioned the charge and would not refund the money. The place was spotless and sheets were laundered before we left. We will never use this rental agent and not recommend it to others.
J Michael P.
於 2024 年 4 月住了 5 晚