Lucknow Phoenix United Hotels

"Clean "

"Everything was fine except the shower had rusting on the metal frame holding the glass door and there were stains on the carpet. The rest was all good."

"Very nice hotel and excellent food"

"Not worth the tariff charged (11k per room), room up on arrival had smell of smoke. Though the staff turned on the ventilation but wasn’t that effective. Nearby hotel had a wedding so was a lot of noise (not hotel’s problem). But it wasn’t value for money. "

"Small but fine hotell. Good price. Perfect when you just need a night or two. Good service, friendly staff. Warm shower, clean towels and sheets and an AC that works ;-) Recommend!"

"Nette kamers. Vriendelijk personeel. Beetje hardhorig."

"Terrible service, had hooligans making loud noises from 1.15am through 3am. Despite various attempt to ask staff to stop the noises, nothing was done. Also staff is not aware about privacy rights of the guests as someone informed our room number and the hooligans kept ringing the bell and knocking the door to disturb us even more. Very bad experience staying, the bedding was not clean also the floor was not properly cleaned. Not looking forward to staying again. "

"Horrible place. Dirty linen and not well kept. Avoid "

"I booked the property through Expedia and paid a non-refundable room charges on 1st Aug 2022. When I arrived at the hotel to check-in, they told me we have received no voucher from Expedia. The front office staff said, we have removed our listing on Expedia and not sure why it's still appearing there and allowing people to book our rooms. I WANT MY NON-REFUNDABLE CHARGES BACK. WHOEVER IS RESPONSIBLE FOR THIS MESS I DON'T CARE. JUST REFUND THE ROOM CHARGES WHICH I PAID."

"The "

"Property denied checkin "