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"What a lovely hotel. Excellent rooms, well positioned in the Old Quarter, near lots of great restaurants and walking is very safe. The lake is a short distance away. The superb staff is always welcoming, friendly and happy! This was the perfect base camp for our almost 2 week exploration of northern Vietnam. The staff reached out to us and coordinated our arrival, helped with airport transfers too! Every side trip we did the hotel kept our large bags safe, welcomed us with drinks and fresh towels. The travel staff helped us plan and get to various sites in Hanoi. We used grab - it was perfect! Oh the breakfast! Best we have had anywhere hands down! The roof top bar is a must and has a great happy hour! While we didn’t use the spa, others said it was great as well. I strongly recommend this lovely hotel for any of your travel in Hanoi! Thank you for a great experience! Thank you Chloe and Victor and all the staff! It was our total pleasure to meet all of you!!!"

"Coffee was never ready in the morning. Room was smaller than expected. Breakfast was ok nothing great."

"10 of 10 excellent"

"The only thing I like is the location for tour pick."

"Great breakfast, fantastic location to walk everywhere, the staff is super kind at the restaurant and Ann was super helpful to book my trip to Sa Pa and my cruise to Ha Long bay. I will be back : )"

"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"The best "

"Fantastic location on quiet Alley close to everything in old quarter. Very friendly and professional staff. Highly recommend. Thanks for a wonderful stay"

"The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home."