The stay was good and some of the team were excellent .
One day my baby daughter was sick and we received couple of courtesy calls and follow ups . A huge thank you and highly appreciated.
Few points to highlight:
- We checked in first in a room which had a fungus odor , we requested a change which was done immediately to a better room.
-Room cleanliness needs attention, alot of hidden dirty spots as well the daily cleaning is not perfect .
-Breakfast items such as Tabouleh , Humus needs to be prepared as per the normal standard , taste is bad, please don't mix things.
Breakfast variety needs to be improved, it is not comparable to other 5 star hotels.
-At the pool , we had ordered bucket of beer which contains 5 bottles and they brought them all open !! when complained to the waiter he stated that this is how we serve them , he took the bucket back and never returned.
Overall it was enjoyable