Sou is the person who took care of us since we checked in. He was friendly and responsive, but we could not reach Nam or Sou even we have informed Nam in advance that we would arrive Phuket in midnight and called both them over an hour since we arrived the Phuket airport. Luckily we drove so we could arrange to change to another hotel and Sou finally be reached before we left the villa’s entrance.
Housekeeping came everyday to take away trash, mop the floor and reset bedroom. No change for towels. Swimming pool was clean and deep enough for swim. BBQ rack on request, but they took away immediately next day morning. We could not have one more BBQ night. We spent some time search for coal too.
Overall is good. Villa was clean and comfortable. We spent some time for washing machine as no operation guide and no washing powder. Housekeeper didn’t know Eng but polite. No bicycle provided. Convenience as we drove. Close to Karon beach and 10 mins drive to Patong.
We enjoy living there. Neighbours were friendly and quiet. Close to many attractions. Overall a tidy and comfortable villa. Me, my family and kids like it very much. We would come again and so look forward for a better arrangement next time.