Bed bugs. I got over 40 bites. Didn't sweep bedroom floor everyday. Slow response to requests for water and change of bed sheet. The hotel promoted a half day tour to Raya Island at 2,500 Baht per adult but the stalls along the street just charge it at between 800 - 1,000 Baht per adult. We were given 10 % discount per adult finally but still EXTREMELY disappointed for treating tourists in this way. Food choice at the buffet lunch and dinner was not bad but slow refill.