Horrible stay. Needs complete updating. My bed had a sinking hole in it. Maintenance said we can turn the bed around for you. I said then my son would be sleeping in the whole. Just trash. We waited several times for items when it came to Breakfast. Tables were uneven. Clean pool though.
Myra
2025 年 6 月入住 4 晚
10/10 超赞
Chris
团体旅客
2025 年 7 月 2 日
满意:清洁度、服务设施、住宿条件和设施
I stayed at this hotel because of its proximity to Dollywood. The breakfast was delicious, the pool was refreshing, and the hot tub felt good after walking around the theme park. Highly recommend this hotel.
Chris
2025 年 6 月入住 2 晚
8/10 还可以
Hannah
与配偶出行
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施
The bed was comfortable and the room was clean. It’s in a convenient location to the attractions and dinning.
Hannah
2025 年 6 月入住 2 晚
4/10 很差
Carla
与家人出行
2025 年 6 月 16 日
I did not get the room I had reserved took the discount for a regular room but it was still disappointing. These are great hotel chains but this location did not impress me, maybe the hot breakfast did. The website I used to reserve the room is false? It states you will be charged when you arrive at the property but that wasnt the case this hotel tried to charge my card 12 hours before hand, it was a shame it was declined or "red flagged" as a possible fraudulent charge I mean I used the card no problem in my state but when it tried to pay 5 states away I guess they didnt buy that to well. I have to wonder if I allowed my card to be charged before hand would I got the room I reserved? I just didnt feel as relaxed as I do when at Holiday Express and I used them evertime we go out of area.
Carla
2025 年 6 月入住 3 晚
10/10 超赞
Jennifer,White
2025 年 6 月 16 日
Jennifer
2025 年 6 月入住 1 晚
8/10 还可以
Iva
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great cinnamon rolls. Nice bed.
Iva
2025 年 4 月入住 3 晚
8/10 还可以
Shirla
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Great staff. Restroom needed a place for washcloth, soap and shampoo.
Shirla
2025 年 4 月入住 1 晚
10/10 超赞
Milton
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Had a good visit.
Milton
2025 年 4 月入住 1 晚
10/10 超赞
Roddy
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Roddy
2025 年 4 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 4 月入住 2 晚
8/10 还可以
Larry
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Noisy hot tub
Wasn’t happy about the room above us the person got in hot tub about 10:15 pm and it ran for about 45 minutes, then next nite about the same time ran for 30 minutes, then the next morning they were in it at 6:00. The evening times we were awake but Saturday morning was awakened by the noise, they are very noisy
Larry
2025 年 4 月入住 2 晚
8/10 还可以
June
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、客房舒适度
June
2025 年 4 月入住 2 晚
10/10 超赞
Judy
与配偶出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was within a good distance of a lot of places we were going ti
Judy
2025 年 4 月入住 3 晚
10/10 超赞
Dorene
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were early so asked and recieved a call when our room was ready.
Dorene
2025 年 3 月入住 1 晚
10/10 超赞
Angela
与家人出行
2025 年 3 月 23 日
满意:服务设施
The staff was phenomenal. They were very accommodating and kind.
Angela
2025 年 3 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Clean, comfy, close to The Island & super nice staff!
真实旅客
2025 年 3 月入住 1 晚
6/10 一般
Breanna
2025 年 3 月 16 日
满意:员工和服务
不满意:客房舒适度
Over all was ok. Ac wasn’t strong enough to cool room. Ended up having to buy fan to be comfortable