Reims Piper-Heidsieck Hotels

"The hotel is dated. The gentleman at the desk when we checked in was very nice and so helpful. The room was comfortable. The bed was good with nice bedding. The bathroom was adequate. The parking was very convenient. Great location. "

"Beautiful hotel with comfortable amenities. The staff were delightful and so helpful. Of course, we loved the welcome champagne in the lovely glass lounge overlooking the garden. Nightly rates are at the high-end but worth it."

"Great location. Easy parking, staff very helpful. A couple of issues came up that were dealt with but maybe a bit of maintenance to fix sooner would have removed the issues. Broken lock, non working room safe, light switches not functioning, all fixed but they could have been done earlier. Did not impact our stay tho which was great overall."

"Excellent location. Courteous and very helpful staff."

"Good location, quiet, secure."

"The hotel had parking in a garage, for a fee, which was good. It felt like the vehicle was safe overnight. The location was good, just a short walk to downtown. It was located near the highway so a bit on the noisier side if you opened the windows. The breakfast options were ok, I appreciated having some non dairy options for yogurt and milk. We had issue with our room key cards when we first arrived, we had to get them redone. The fan also wasn’t always working and there was no AC because of the time of year. It was quite warm while we were there so it did make the rooms a bit stuffy. We had also gone up to have a drink at the bar but found out it was only staffed at specific times. We ended up going out instead. All in all, on ok place."

"I LOVED this hotel!! So beautiful, classic, authentic and chic. I would definitely stay there again! "

"Everything about the hotel was outstanding and we had a great stay in a very central location for tourists. A word of caution to anyone needing to park their car at the hotel. The lot and hotel are in a pedestrian-only zone which is difficult and frustrating to navigate (into and out of) despite the directions provided by the hotel. No car, no worries."

"Clean big room with large updated bathroom. Shower had great water pressure. Nice staff. Lovely breakfast. Good location."