Burleson Pirates Cove Waterpark Hotels

"Very clean atmosphere. Staff was also very nice."

" Clean room, breakfast with variety, parking lots big and super easy, staff very polite and friendly "

"staff were friendly"

"Amazing service always"

"After beating on my door at midnight wanting yo see my ID cane back at 1:00am requesting i come downstairs cause they werent showing my reservation, it made my stay horrible, i was told i would be reimbursed one night for the inconvenience lol that remains to be seen, i will never stay at another hampton hotel ever"

"The party on the 2nd floor was horrible from midnight to 2 am"

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"We stayed for 3 nights here for 2 rooms - we were happy for our first night because of their newly modeled rooms with beautiful, clean, and minimalist designs. However, the service sucks here - first of all, there should be no need for them to ask whether we want our rooms to be lightly cleaned/refresh items if we didn’t leave our privacy tags on the door. Even though I replied yes, we were surprised that our rooms really were lightly cleaned (or I should say, they were barely cleaned) and the beds weren’t even made! When we requested for room service to bring us the water bottles, this was their reply: “You would have to come down to the market to pay for them. We cannot take payment over message system.” What the f*** was that? On top of all of this, one of our rooms’ bathroom door doesn’t close all the way, making it super inconvenient for our showers, spilling all the water out! "

"Everything was great! We had a tornado warning that night and everyone was concerned about where to go and the staff at the front desk told us to stay in our bathrooms, or if we wanted to we could get in the laundry area."