Luxembourg City Pit Lane Hotels

"We had a very pleasant stay at the hotel. The room is small but perfectly adequate and comfortable. The shower was excellent, and the cleanliness of the room was very good throughout our stay. We did experience a small issue with the air conditioning, but Katia, who checked us in, was also the person who later helped us resolve the problem. She was extremely kind, helpful, and professional, which made a big difference. Overall, everything was fine, and thanks especially to the great service, we would definitely recommend this hotel and would be happy to stay here again"

"Everything so nice"

"Staff was great room was clean"

"Clean room and gym, helpful staff, great central location."

"The Room was Great loved the View from our room and the Staff were friendly and gave us more details of about Luxembourg City i highly recommend to go to this wonderful hotel."

"Superb furnishing in the room. Amazing quality linens and towels. Good strong shower-head. Had difficulty lowering the temperature, the room is not fitted with air conditioning but at least you can open the window ajar to get a breath of fresh air. Huge bed. Very comfy! Staff in the restaurant were pleasant and welcoming; the reception staff were a bit off-hand but we stayed at a holiday weekend so I suppose their tempers were a little frayed."

"The rooms and amenities were excellent"

"Lovely reception staff!"

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."