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凱富會議中心酒店的評價

2.5 out of 5
凱富會議中心酒店
699 Rodi Road, Pittsburgh, PA

評價

6.8
10 分評分，優異；1002 則評價中有 250 則" "
8 分評分，不錯；1002 則評價中有 299 則" "
6 分評分，一般；1002 則評價中有 171 則" "
4 分評分，欠佳；1002 則評價中有 147 則" "
2 分評分，很差；1002 則評價中有 135 則" "

6.8/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.4/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Victor

家人同遊, 伴侶同遊
讚好：職員與服務
The facilities are outdated and the cleaning level is average.
於 2022 年 12 月住了 1 晚
Barbara Christian 於 2022年12月28日的回應
Dear Victor,Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. It's unfortunate to hear that you did not have a satisfying stay. We sincerely apologize for the areas we fell short of meeting your expectations. We do hope you'll give us another chance to provide a more positive stay in the future. B. Christian

4/10 欠佳

David

不滿：整潔度和住宿狀況
Place sucks.
於 2024 年 4 月住了 1 晚

8/10 不錯

Tom

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My initial impression was negative based on outside appearance, but became positive as we adjusted to the room. Everything was as expected for a Comfort Inn. It is an old building that they have kept in good condition. Staff were great. Typical breakfast was just fine.
於 2024 年 4 月住了 2 晚

10/10 優異

steven

讚好：整潔度、職員與服務和住宿狀況
The staff was nice friendly
於 2024 年 4 月住了 1 晚

6/10 一般

shaunette

讚好：職員與服務
不滿：住宿狀況
i liked that is was close to where i needed to be and offered free breakfast. the staff was very nice to me. the room was clean. however, the fire alarm was ripped out of my room. there are no elevators and the walls are thin. in the room next door, the alarm kept ringing all morning. i could not sleep with it on. also, the remote did not work. it turned the tv on, could adjust the volume, but could not change the channel.
於 2024 年 4 月住了 2 晚

8/10 不錯

Kelly

讚好：整潔度和職員與服務
Staff were all so wonderful at the front desk. Hotel is old and rundown looking but our room was clean and thats all that mattered.
於 2024 年 4 月住了 3 晚
Dorothy K 於 2024年4月25日的回應
Thank you Kelly for your kind review. We are so pleased to hear that you enjoyed your stay and that our staff provided you with top notch service,

2/10 很差

geralyn

家人同遊
不滿：設施服務
Hallways had a terrible odor. Carpets were old, torn in places and dirty Room was filthy. Not vacuumed, dusted, stains on lampshades, pillowcases and curtains. TV didn’t work. Plaster crumbling. Just disgusting. Will never stay here again. The photos on expedite are deceiving
於 2024 年 4 月住了 1 晚
Dorothy K. 於 2024年4月25日的回應
Geralyn,We apologize that your experience at our hotel was less than ideal. We have plans to renovate which are in the works. We look forward to welcoming you back at a later time when improvements have been made.Thank you,Dorothy KGeneral Manager

10/10 優異

Juan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay, would definitely stay again!
於 2024 年 4 月住了 4 晚
Dorothy K. 於 2024年4月25日的回應
Thank you Juan, for your excellent review of our property. Please do feel free to choose us for your stay whenever the opportunity arises. We will be happy to have you as our guest.

10/10 優異

Deborah

家人同遊
讚好：整潔度和職員與服務
I kept having trouble with the card to get in the door , so that’s not good when you have to use the rest room & have to keep going to the front desk ! The pool room needs updated! The pool itself was clean and warm ! No life guard though .. lots of channels to watch on tv , parking was cool , The bar should stay open past 10 ! The breakfast was ok ! Food to order was good Especially the salad!!
於 2024 年 3 月住了 3 晚

4/10 欠佳

Robert

於 2024 年 3 月住了 4 晚

10/10 優異

Neftali

於 2024 年 3 月住了 2 晚
Dorothy K. 於 2024年4月25日的回應
Thank you Neftali for your feedback about your stay. We are pleased to hear that you enjoyed your time with us at the Comfort Inn Conference Center.

4/10 欠佳

Samantha

多人同遊
讚好：設施服務和住宿狀況
Not many vegan options and not very accessible if you have difficulty walking.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Susan

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The bathroom had rusted out bars to hold the towels and walls that were bulging. The door not only wouldn’t lock, but would pop open. When we got there the toilet paper roll was about 1/4 full. It wasn’t until the middle of the night that we realized that there was no backup. The refrigerator was not very cold. We brought a small dog we paid for, but the grass was 3 inches high and she could not even walk in it to go to the bathroom. The key reader was hard to work. Etc., etc., etc. For what we paid, we could have stayed at a much nicer place.
於 2024 年 3 月住了 2 晚

8/10 不錯

Allison

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

4/10 欠佳

Mikeena

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Inaccessible. Was not told there was not an elevator, had no way to ask or reserve a room with accommodations for my mobility aid scooter. Ended up having to crawl up steps. Awful and was told "you'll figure it out" by the receptionist when I pointed this out. Will NOT be staying again.
於 2024 年 3 月住了 1 晚

6/10 一般

Amanda

讚好：職員與服務
Staff was friendly rooms were just ok dirty in some spots of the room…
於 2024 年 3 月住了 1 晚

6/10 一般

David

多人同遊
讚好：職員與服務
不滿：住宿狀況
The shower didn’t get warm in room 206. Was told there was no parking where there was that was closer to our room. Shower ceiling was moldy and caving in. Window was not secure in any fashion and could not be locked. Basically falling apart and dirty.
於 2024 年 3 月住了 1 晚

2/10 很差

Theresa

不滿：職員與服務、設施服務和住宿狀況
The water was shutoff for hrs due to water main break the fact that they didn’t communicate with the guest til u called they should know if they going be working and notify the guest prior to check in
於 2024 年 3 月住了 2 晚

8/10 不錯

Rajendra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall it's good
於 2024 年 3 月住了 1 晚

10/10 優異

Shaohui

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good place to stay, much better than expected
於 2024 年 3 月住了 1 晚

4/10 欠佳

david

家人同遊
不滿：整潔度和住宿狀況
cracked broken walls. blood on the shower walls. pool needed new paint, hot tub was out of order, gym was gross with leaking ceiling and a bucket in the middle of floor.
於 2024 年 3 月住了 1 晚

8/10 不錯

Jerry

讚好：職員與服務
room was okay hallways in need of cleaning.new carpet,painting
於 2024 年 2 月住了 1 晚
Heather 於 2024年2月29日的回應
Hey Jerry! Thank you for the feedback! We are hoping for a remodel really soon, so I hope you come back and see us!

10/10 優異

Terry

於 2024 年 2 月住了 2 晚

2/10 很差

Olive

多人同遊
不滿：整潔度和住宿狀況
The police showed up while we were there in regards to a worker being physically assaulted, the fire alarm went off twice at 3 am for no reason. Not very cleanly rooms either
於 2024 年 2 月住了 2 晚

2/10 很差

Mamadou

於 2024 年 2 月住了 1 晚

6/10 一般

Srikanth

讚好：職員與服務
Property is old and facilities are almost worn out. It is too costly for the accommodation
於 2024 年 2 月住了 1 晚

4/10 欠佳

Alicia

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Not very clean.
於 2024 年 2 月住了 2 晚

6/10 一般

David

家人同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
The rooms were dirty… they did give a different room because of the dirty room initially given to us. We went to use the pool and there was something black growing on the pool walls, the restrooms in the pool area were dirty.
於 2024 年 2 月住了 2 晚

10/10 優異

Shernette

於 2024 年 2 月住了 2 晚

8/10 不錯

Abria

讚好：職員與服務
於 2024 年 1 月住了 1 晚

4/10 欠佳

Alicia

家人同遊
不滿：整潔度、設施服務和住宿狀況
This property has a huge pool but it is freezing. I barely had hot water in the shower. The whole place needs updated
於 2023 年 12 月住了 1 晚

2/10 很差

Sham

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Senthilkumar

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All looks fine
於 2023 年 12 月住了 1 晚

8/10 不錯

Shavonne

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Deborah

Property was very nice and clean The only issue I had was with the shower - you had to play around with the pull up to get the shower to turn on & very little pressure
於 2023 年 12 月住了 1 晚

2/10 很差

Michael

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
The water for the showers is too cold for December.
於 2023 年 12 月住了 2 晚

8/10 不錯

Vincent

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚

6/10 一般

Lori

讚好：職員與服務
不滿：住宿狀況
The bed was comfortable and the linens clean. The property is in need of updating...broken doors, worn and dirty carpets, tired bathroom with broken tiles. Rooms are connected by a thin door and you can hear your neighbor.
於 2023 年 11 月住了 2 晚

4/10 欠佳

ERIC

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Overall the room was just dirty. Tv remote did not work. The hair dryer only worked for maybe 2 min and then turned off. Arrived after dark and the outside lighting was very poor. Def wouldn’t stay there again
於 2023 年 11 月住了 1 晚

4/10 欠佳

Lester

商務旅客
讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
There need to be more emphasis on how often house keeping service comes to clean your room. I book three nights and house keep is schedule only after three days. We spent more time picking up towels and taking trash to the ice machine area. I have made a note to always double check before booking. There’s a hidden house keeping game these hotel play, there concern is always prepping for the next check customer once you check in that’s it know more services!
於 2023 年 11 月住了 4 晚

6/10 一般

William

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

jason

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very disgusting in the lobby and in the room he didn’t work and the front desk just thought every thing was funny
於 2023 年 11 月住了 1 晚

6/10 一般

Jennifer

家人同遊
讚好：職員與服務
不滿：整潔度
Room not cleaned well
We had one room for our family during our stay. The room didn’t look to be vacuumed in awhile. The curtains were torn horribly, with dirt and smear stains all over them. Bathroom mirror on door hadn’t been cleaned in ages, over grimy room. And stains on towels. Double beds seemed small. Sliding door was old and pieces were falling off.
於 2023 年 11 月住了 2 晚

8/10 不錯

Kevin

When I read the reviews I was sceptical, but once we got there and checked in it really wasn't that bad. Of course it could use some updates but what hotel doesn't. The only issues we had was the outlets wouldn't hold our chargers anything we plugged in fell back out. But we had fun and enjoyed the pool sad the hot tub was down but would stay again. Thanks to the front desk crew the lady's we so nice and helpful,also the breakfast crew those lady's were super nice and helpful.
於 2023 年 11 月住了 2 晚

10/10 優異

Drane

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

Paris (Pittsburgh)

親子同遊
不滿：職員與服務、設施服務和住宿狀況
They put me and my 4 kids out of the pool and we all had wrist bands because there were some other kids unattended that did not come with us at all but we were playing with the children in the pool and they tried to tell us we needed another room because there were too many kids that belong to me smh the male at the front desk was very rude towards me even told me he will have someone fight me and I left after 15 minutes of being there with no refund I do not recommend this hotel at all do not go it’s very unprofessional
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月5日的回應
Ms.Malloy, you had way more than 4 children in the room with you and you did not have enough bands. We have this policy is place for the safety of our guests. We do not allow pool parties, and that is what you were trying to do. We offered for you to get a second room which you thought about doing but declined then said you were leaving. You were here a lot longer than 15 minutes, and kept trying to accuse my staff of lying then approached him in the hallway while he was assisting with another guest. That situation has been handled. I was the Manager on Duty last night and I am the one you talked too and I in fact, did offer to refund you, all you had to do was call Expedia and I would authorize the refund. Please do not act like you did nothing wrong. You broke hotel policy and that is why you then decided to leave. We didn't even put you out, you left on your own before we got the chance.

6/10 一般

Ashley

Some people at the desk were nice, others not so much. Never had my room cleaned when I stayed 4 nights. Breakfast area kind of tiny and it was crowded. Other than that I enjoyee my stay.
於 2023 年 8 月住了 4 晚
Manager 於 2023年11月5日的回應
I am so sorry that you never had your room attended too! Choice Hotels have recently gone green, and we do not service everyday. You do have to talk to the front desk to request service. I apologize for that miscommunication!

10/10 優異

kenneth

多人同遊
Wonderful staff. Will recommend.
於 2023 年 11 月住了 2 晚
Heather 於 2023年11月5日的回應
Thank you so much for the kind words! Can't wait to see you back!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Heather 於 2023年11月5日的回應
Thank you do much!

2/10 很差

Patricia

不滿：整潔度、設施服務和住宿狀況
Rooms out dated dirt on a/c vents furniture chipped mold in bathroom.
於 2023 年 10 月住了 3 晚
Heather 於 2023年11月5日的回應
I am so sorry for the housekeeping issues! We are do for upgrades in the next year so I hope we will see you back again!