Hotel is understaffed . Staff was friendly and courteous. But it took three hours to get a roll of toulet paper, individual that came up to make up the pull out couch had no clue what he was doing and to get out car from valet we had to wait 30 minutes. For what we paid the service was not up to par. Rooms were adequate but nothing spectacular.
Elena
2025 年 7 月入住 2 晚
10/10 超赞
Gayla
2025 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Nice suite, very nice breakfast!
Gayla
2025 年 7 月入住 1 晚
2/10 糟糕
Anwesha
2025 年 7 月 22 日
不满意:员工和服务,清洁度
Hi- I stayed in Embassy Suits on July 19, and it was horrible, the check in took so long, because there was only one person on the desk, the bathroom shower made sounds as if the shower head is going to fall off and also there was poop stain in the toilet. The food area was smelly.
Anwesha
2025 年 7 月入住 1 晚
10/10 超赞
Rochelle
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great location downtown, with lots of restaurants and shopping in walking distance. Room was clean, comfortable, and spacious.
Rochelle
2025 年 7 月入住 1 晚
4/10 很差
Enrique
2025 年 7 月 20 日
不满意:住宿条件和设施,员工和服务
No room service available with poor excuse. Having the reception at the 25th floor is really inconvenient. The rooms are very noisy because of the air conditioning fron the buildings around. Homeless and drug people all around.
Enrique
2025 年 7 月入住 2 晚
8/10 还可以
Melissa
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Nice if looking for downtown stay. Awkward trying to find front desk as it’s in the top floor of building shared with an office building. So that was a little confusing at first. You can tell it’s been a while since they have updated things. While still modern, several things in room was showing wear and tear and shower could use a deeper scrub at grout areas and re-grouted and seemed a bit scummy. Staff were super friendly though and fun views of the city.
Melissa
2025 年 7 月入住 1 晚
10/10 超赞
John
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to PNC Park, clean and updated 1909 historic landmark
John
2025 年 7 月入住 1 晚
10/10 超赞
Debbie,Shelton
与家人出行, 带宠物出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A lot of homeless people
Debbie
2025 年 7 月入住 1 晚
10/10 超赞
Lisa
2025 年 7 月 11 日
Lisa
2025 年 7 月入住 1 晚
4/10 很差
Charles
2025 年 7 月 6 日
Charles
2025 年 3 月入住 1 晚
10/10 超赞
Angelica
与家人出行, 带宠物出行
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
I like that the staff was friendly and polite. I also like the size of the room as well as the buffet breakfast. Something I did not like was that the air conditioner filter was a little dirty. Another thing that I like is that the Hotel is pet-friendly.
Angelica
2025 年 6 月入住 2 晚
2/10 糟糕
Joel
与家人出行
2025 年 7 月 1 日
不满意:清洁度、服务设施、住宿条件和设施
If you like a hotel where the staff doesn’t give a crap, half the items in your room don’t work, the ac will not turn down far enough to keep the humidity out of the room and you can watch homeless people and drug deals right outside the entrance then this is your place. And all for $300 a night. If not then a super 8 would be better.
Joel
2025 年 6 月入住 3 晚
10/10 超赞
jack kent
2025 年 6 月 26 日
满意:住宿条件和设施
jack kent
2025 年 6 月入住 5 晚
10/10 超赞
Margaret
与家人出行
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Nice hotel. Lobby on 25th floor - somewhat strange but otherwise good stay
Margaret
2025 年 6 月入住 1 晚
10/10 超赞
Robert
2025 年 6 月 25 日
Robert
2025 年 5 月入住 1 晚
10/10 超赞
Darnielle
与配偶出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
I had a great stay nice rooms!! Plus I could watch apps like Netflix Disney plus and Tubi. Comfort beds!
Darnielle
2025 年 6 月入住 2 晚
10/10 超赞
Mike
2025 年 6 月 19 日
As advertised
Mike
2025 年 6 月入住 2 晚
10/10 超赞
Tengis
2025 年 6 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Tengis
2025 年 6 月入住 1 晚
10/10 超赞
Marianne
2025 年 6 月 9 日
满意:住宿条件和设施,清洁度
Marianne
2025 年 6 月入住 2 晚
8/10 还可以
Jakki
与家人出行
2025 年 6 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Liked they were very accommdating with early check in and room was very spacious.
Jakki
2025 年 6 月入住 1 晚
10/10 超赞
brian
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room. Comfortable bed. Nice breakfast
brian
2025 年 6 月入住 1 晚
4/10 很差
Walter
与家人出行
2025 年 6 月 8 日
The couch in our room was broke down, slide downhill when sat on. They finally brought us a chair to sit on but one of us was suppose to sleep on sofa bed (in couch). The 2 beds were lumpy and also uncomfortable. The air conditioner was loud, it rattled, banged ect… They wouldn’t even give us another room. We stayed for 6 days and was so uncomfortable, not 1 good nights sleep. The hotel itself was ok but furnishings/air conditioner in room were ready for the garbage. Never again.
Walter
2025 年 6 月入住 6 晚
2/10 糟糕
Ashley
团体旅客
2025 年 6 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived at the hotel and was told to go to the 25th floor for check in. We went up to the 25th floor where we were told that there was no room us there. Something about a flood or something. They sent us down the street to a Westin hotel where we only got a 2 queen bed room not the large suite like i had reserved at the Embassy hotel. I expect to get a full refund for my stay? All of this also made us late to the concert that we drove 4 hours away to go to? Please advise who i need to reach our with future information to get my reimbursement??