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匹茲堡廣場酒店的評價

2.5 out of 5
匹茲堡廣場酒店
401 Holiday Dr, Pittsburgh, PA

評價

5.0
10 分評分，優異；1000 則評價中有 105 則" "
8 分評分，不錯；1000 則評價中有 134 則" "
6 分評分，一般；1000 則評價中有 224 則" "
4 分評分，欠佳；1000 則評價中有 223 則" "
2 分評分，很差；1000 則評價中有 314 則" "

5.4/10 

整潔度

5.8/10 

職員與服務

4.2/10 

設施服務

4.8/10 

住宿狀況

5.2/10 

環保程度

評價

2/10 很差

Chengju

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The location is very good,Wey is the price cheap?
Vary dirty and unmanaged hotel
於 2022 年 9 月住了 1 晚

10/10 優異

Reid

於 2023 年 10 月住了 1 晚

2/10 很差

Becca

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Kenneth

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
They take your money and you can't even stay there
於 2023 年 10 月住了 4 晚

2/10 很差

Frank

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel was abandoned and I flew to Pittsburgh with my son for a Steelers game to find that we had no where to stay , I blame Expedia since they are who I went through for this tragedy, they have also done nothing to help or rectify us being stranded in a city that I did not know for two days !!
於 2023 年 10 月住了 2 晚

2/10 很差

Marc

於 2023 年 10 月住了 1 晚

6/10 一般

sherry

讚好：職員與服務
於 2023 年 10 月住了 2 晚

2/10 很差

Nathalie

多人同遊
不滿：設施服務
The hotel was closed... we had to pay 4 times the price we were suppose to pay in order to find a room in a hotel... they were all full... Instead of approx. US$300, I had to pay approx. US$1200. And I was not the only one with this problem... at least 15 cars arrived in the parking while I was there. REALLY NOT HAPPY ! You should reimburse the difference we paid vs the amount we were suppose to pay.
於 2023 年 10 月住了 2 晚

2/10 很差

Amber

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

6/10 一般

Dora

商務旅客
不滿：整潔度
Microwave was dirty and had dirty glass bowls placed inside. After brining it to the front desk staffs attention twice; at the time of checkout they stated (day shift) they cleaned it themselves and took videos. It wasn't worth the argument but I will say that if I'm in the area I most likely will not be staying at this property again.
於 2023 年 10 月住了 1 晚

2/10 很差

Judy

於 2023 年 10 月住了 1 晚

2/10 很差

Clay

於 2023 年 10 月住了 1 晚

2/10 很差

Muhammad

於 2023 年 10 月住了 1 晚

2/10 很差

Sahaii

不滿：整潔度、職員與服務和住宿狀況
No comment

10/10 優異

AMY

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in! Cookies are always a nice touch!
於 2023 年 4 月住了 1 晚

2/10 很差

Michael

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚

2/10 很差

Keishawn

於 2022 年 12 月住了 1 晚

2/10 很差

Daniel

2/10 很差

lucia

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
THIEVES, they will ask for a security deposit cash and tell you they will return it when you check out. They refuse to give you the hotel key until you give them cash even if you pre-paid. I had been driving all day and was tired so I went ahead and gave them cash. The next day came and I went to the front desk to check out and get my money back, however, they are never present at the front desk so you better not have a schedule you need to stick to because you may need to wait all day for them to return. I had a tight schedule I needed to follow so just left the key in the check out basket and assumed that I could call later to have it situated, but they never answer the phone. I called for 3 days straight and their number just takes you back to the main menu continuously, so I'm out 50$. The staff are impossible to get a hold of and extremely unprofessional.

2/10 很差

Kourtney

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is closed for business!!!!
This hotel is closed down!!!!!!! You wasted my time , energy, and ruined my plan for a place to stay while working. Everywhere else was either full or way too expensive at last minute and I had to sleep in my car!
於 2022 年 12 月住了 2 晚

2/10 很差

Sue

家人同遊
The property was closed for business when we arrived, then we had to go through Expedia to try to get a refund. Not the best start to the new year.

2/10 很差

Woodrow

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Abandon property
The only thong worse than the hotel itself is Hotels.com
於 2022 年 12 月住了 1 晚

2/10 很差

John

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 12 月住了 1 晚

10/10 優異

Xochilth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 4 晚

4/10 欠佳

Mario

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Condition of the hotel is poor - looks and feel like they stop investing and doing any maintenance a long time ago. Toilet kept flushing all night and my 2nd day there was no hot water so I was not able to take a shower. In the lobby and room a lot of things are broken and doesn't feel clean. Staff are not very friendly or motivated but I cannot blame them. Only plus point is the location and easy drive to down-town Pittsburgh. I will not recommend this hotel to anyone.

4/10 欠佳

Gregory

家人同遊
不滿：整潔度和職員與服務
DISSAPPOINTED
There was only one person working and they were working very slowly. Once we got through the line and checked in the room they sent us to hadn’t been cleaned. Beds were unmade and toilet hadn’t been flushed trash emptied etc. we got into another room and there was no soap in the bathroom.
於 2022 年 12 月住了 1 晚

2/10 很差

Christina

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The photos on web are false advertising it’s not like the real one . It was so cold in the lobby that there wear space heaters all over and still had to have a big coat on. The blankets where stiff and rough and thinner then a sheet at best . No exhaust fan in bathroom and no microwave no fridge and coffee pot but no cups . Waste of money very disappointing

2/10 很差

Daniel

於 2022 年 12 月住了 1 晚

2/10 很差

Clarissa

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Night manager was always on the phone. She never bothered to hang up to service you and would make you wait almost 45 minutes to come out of the back because her personal phone call was more important.
NADINE 於 2022年12月19日的回應
I AM SORRY UR STAY WAS NOT PLEASANT BUT THE NIGHT MANAGER WAS NOT PRESENT WHEN THE GUEST STAYED AT THE HOTEL.

10/10 優異

Trista

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：住宿狀況
Excellent place to park a large truck, that's it.
The parking was the best part. Easily fit the work truck in the lot. Other than that, the hotel looked like a horror movie set. Every day I came back from working downtown to my key card not working. Front desk said it was losing its memory because of being in my wallet, but I intentionally left it out of my wallet one day and in the truck... Still didn't work. This place could pass for being a horror movie set.
於 2022 年 10 月住了 4 晚

4/10 欠佳

Tom

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Cheap and not cheerful
I stayed in this hotel 4 years ago and there has been a drastic change. The hotel is very run down. Heat did not work in the room, broken mirror in the bathroom and toilet paper holder ripped from the wall. Rounding out the disappointment was the poor reception and lack of customer service.
於 2022 年 12 月住了 1 晚

2/10 很差

Mark

商務旅客
不滿：職員與服務和設施服務
The staff gave me a fine for not checking out, even though i called and extended before checkout. They said they required me to do it at front desk, and never told me tht on the phone. They should use that fine money to put back into tht outdated place.
於 2022 年 12 月住了 4 晚

8/10 不錯

Gregorio

於 2022 年 12 月住了 4 晚

6/10 一般

Jacob

讚好：整潔度
不滿：職員與服務和住宿狀況
My second time staying here, and probably my last. It's a mixed bag. The location is convenient to Downtown Pittsburgh and the Southside. Short Lyft or Uber ride to most attractions. Easy parking. The parking is ample. There is at least one decent restaurant (Vincent's) within walking distance. The hotel is fairly clean and the beds are adequate. Those are the positives. As far as negatives go, good luck getting ahold of anybody here. Phone calls go unanswered. There is almost never anybody at the front desk either. First time I stayed, I had no hot water...zero. Second time, a little better but not great. On the second night of my latest stay, thermostat and heat stopped working. It was late, so I dealt with the cold room and told the front desk (when somebody finally showed up) the next morning. They said they would send somebody. Nope. I came back that night to a freezing cold room with no heat. Again, because of my schedule, I just wrapped myself in a ton of blankets and toughed it out. This hotel is generally afforfable, but not affordable enough to warrant the hassle and headaches that come with it.
於 2022 年 12 月住了 3 晚

4/10 欠佳

gabrielle

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Hot water did not work, and there were bugs crawling all over in the bathroom.
於 2022 年 12 月住了 2 晚

6/10 一般

April

於 2022 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2022 年 12 月住了 1 晚

2/10 很差

crysthia

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No one answered the phone for 5 hours of calling hotel to check our reservation! We had ONE towel for 4 people, they said they had no more!! Its dirty and a bug crawled across the room floor!!!!! I understand being under staffed but they don't even try here!!!!
於 2022 年 12 月住了 1 晚

6/10 一般

Cynthia E. (Rosedale)

不滿：設施服務和住宿狀況
We only stayed one night for the Steelers game. The room was nice until then we looked down and saw multiple cigarette burns in the rug and no hot water. We booked the room at the last minute. I don't think I book here again, unless they can confirm they will have hot water for showers. The price was great, but you get what you pay for.
於 2022 年 12 月住了 1 晚

2/10 很差

Jennifer

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When we arrived it reflected nothing in appearance of the photos online. The check in line was very long but contained 2 other people complaining of very dirty rooms and a flooded room. I continued check in and received keys to room 400. Upon arriving to the room and using my key to open the door. I opened the door to someone else’s room. A grown man in the room drinking beer in his underwear. Needless to say I requested a full refund as that is unacceptable and I did not have a good feeling about staying at this hotel.
於 2022 年 12 月住了 1 晚

2/10 很差

Gabrielle

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Somehow was locked out of our room for over half an hour with all our belongings inside.
於 2022 年 12 月住了 1 晚

6/10 一般

Tianna

於 2022 年 12 月住了 1 晚

2/10 很差

Rachael

不滿：整潔度、住宿狀況和客房舒適度
Never go here
The front desk staff was rude, my sheets were dirty and when i asked for new, i was met with an excuse. I insisted i get new sheets and was told they’d bring them to our room. Never did so i slept in my clothes on top of the blanket. There was no air or heat so the room was freezing. There was no wifi or cable as stated in the ad. The toilet seat was broken. They also advertised and emphasized a bathtub but the tub was dirty and broken so i could only shower. Worst experience I’ve had at a hotel.
於 2022 年 12 月住了 1 晚

10/10 優異

Nick

於 2022 年 12 月住了 1 晚

6/10 一般

Sara

不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

2/10 很差

Tanya

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was not clean, customer service.. calling names and took my deposit. Of $50 please return it and refund my account. THANK YOU. Did not spend a second in the room. I believe there was other guests in it. They should be warned. Please advise you have received this email and message and contact their cleaning staff and management. Defiantly security Breach. And NOT good for business.
於 2022 年 12 月住了 1 晚

6/10 一般

Naga Mohana Venkata Raviteja

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
It was calm and peace around the hotel. The chair given in the room was not in good shape.
於 2022 年 12 月住了 1 晚

6/10 一般

Michael

讚好：整潔度和職員與服務
It was ok
於 2022 年 12 月住了 1 晚

10/10 優異

Michele Quinn

於 2022 年 12 月住了 1 晚