Pity Me hotels in Durham

"Beautiful property. Pulling in the drive is stunning. The interior is well decorated. The building itself is obviously older and it shows in certain areas: the toilet was unreliable, small cracks, bit of discolouration on tiles, and the pool floor isn’t sealed well so it has bumps and bounces. The room we booked for a family was perfect. The separation wall made the room feel much bigger and the kids loved having their own space. The TV selection was very basic and the TVs themselves were very slow. The staff were all wonderful and very helpful. I did have to ask a lot of questions as some information wasn’t given initially but it wasn’t too inconvenient. The swim times for children was a bit annoying because we had to plan our day around it but I understand why they’re in place. We just would have liked a bit more freedom to choose when we wanted to go rather than set times. The bed we had wasn’t super comfortable, the mattress slanted on the edge. The pillows desperately need an update. They were very flat and offered no support. However the kids single beds were comfortable for them. The restaurant menu looked good but was expensive so we chose to eat elsewhere. Except for dessert which we did get through room service. The sticky toffee pudding was top 3 best we ever had. The grounds are vast and great for a wander. Overall, good stay. We would stay again as the experience itself outweighed any issues we had."

"We stayed in an upstairs courtyard room. The room was clean and well presented with the bedding fresh. All the staff that we interacted with were a credit to the hotel and nothing felt like too much trouble. We opted for breakfast each morning of our two night stay and the quality of the ingredients and service were a highlight of our visit. The external door of our block was a problem as difficult to shut without banging and others left it unlocked. We noticed this with most of the courtyard external doors. An interesting place to stay."

"Our room was spacious and the fabrics were lovely. TV didn't work initially but the response was immediate and the problem resolved. All staff we encountered were very polite. "

"There was plenty of choice for breakfast and the quality was good. The staff were lovely also. My only minor niggle and it is minor weight only got two tea bags in the room. (I'm a big tea drinker) I'm sure that if I had asked more would have been provided. Plus usually in hotels you get a little biscuit on the tea tray which there wasn't. But a bonus tick in the bathroom was individual shampoo and conditioner and shower gel. More than happy with my stay thank you "

"For me the hotel represents good value. I like the location by the river and there are plenty of places to eat and drink at within a 10 minute walk. The staff are great, so friendly and helpful. Breakfast is buffet style but as with all buffets, it’s in the timing. Nice bar which we used as well. Not our first stay here and won’t be the last."

"Clean well equipped room, nice staff, "

"Great hotel great location"

"Smallish rooms and the area around the hotel was a little rough. "

"wow what a fantastic stay. we only stayed for one night but it felt like a few days it was that relaxing. prior to our stay I was emailed about making an offer to upgrade our room, so I put an offer in for a junior suite which was accepted. what a beautiful room.. large, spacious, well set out, amazing bathroom and proper air con that kept the room fresh all night. although the bed was that comfy I could have slept through a heatwave. a special shout out to Ovi at the breakfast. he was the most pleasant, professional and friendly waiter! we were well looked after... so much so that when Ovi found out we were driving back to York he went off and made a pack up for our travels! thank you Ovi! we don't go to Newcastle often but when we go again I'll be back to the Dakota! Fantastic!"