普蘭威爾酒店 | 熱門普蘭威爾住宿限時優惠每晚可低至 HK$547

「Perfect stay」

「Friendly staff, clean rooms and nice pool.」

「Just from overall, not a clean place to go.」

「We left early due to the strong smell of marijuana inside the building. The staff was friendly enough however they did not enforce the no smoking policy. We did not get to enjoy the pool or breakfast due to the stench. We also were there to visit our granddaughter but we didn't dare bring her back to the hotel due to the people outside the doors smoking pot and the horrible smell in the hallways, which was obviously coming from the rooms. Upstairs was the worst. I understand it's legal but...

「We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. 」

「Very nice location. We would use it again.」

「We did not have hot water in our shower nor did we have electricity in our bathroom. The front desk person was not any help as I launch our complaint. So we did not get a shower for the day. Hopefully the hotel will give us some kind of refund. But this front desk person kept saying go get your refund from Expedia. We will see」

「Clean rooms, great staff did not get her name but she was very informative, explained amenities and breakfast, times open and gave the letter to the door to go in back. quick easy check in.」

「Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.」

「Nice place to stay」

「Did not try to view lake. Paid attention to the wedding and reception 」

「What i liked the most was the wonderful, kind, helpful and most nicest lady who does the check-in. The place was magnificent and very well kept.」

「good」