鄰近梅波嶺Planet Ice 溜冰場酒店 | 熱門梅波嶺Planet Ice 溜冰場住宿限時優惠每晚可低至 HK$576

"Too noisy "

"Stay couple time , like this hotel "

"Overall everything is ok, expect one front desk staff have very poor customer service. My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff who picked up the call didn’t even checked and strongly confirmed that she did not receive anything at the front desk. As soon as we were back to the hotel we ask the front desk who worked on 1/4/2025 in the afternoon, who I assume it’s the same person who picked up my call. We asked her again if they have found the backpack, she said “we haven't found anything yet”, while I was trying to play a sound on my IPad which is in the bag, and immediately I heard the ringing sound was coming from her office. So then why she keep saying ‘No’. We were pretty disappointed to this specific staff’s poor customer services. "

"the room is clean and.nice"

"Perfect location with convenient car parking facilities. Friendly staff"

"Need to update the body washing gel Toothbrush and toothpaste"

"No mugs for teethbrushing anre equipped in the room (you can ask for paper cups instead). No disposable slippers are provided. The Waterfront Station is about 10mins walk from the hotel. Your baggages could be temporarily stored at the hotel for no longer than a day."

"Nothing"

"Nice place to stay and happy to watch free Netflix "