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Palmar del Sol by Riviera Maya Suites

3.0 star property
Family-friendly hotel with marina and rooftop terrace

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Photo gallery for Palmar del Sol by Riviera Maya Suites

Property grounds
Creator video
Terrace/patio
Private kitchen
Private kitchen
Riviera Maya Suites overlooks the marina, a short walk from Mamitas Beach. Families love the rooftop terrace for relaxing after ecotours. The property offers free WiFi and laundry facilities, and the staff consistently earns praise from guests for their helpful service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior Apartment, 3 Bedrooms

Dining room

Superior Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 180 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Apartment, 3 Bedrooms (#301)

Living area

Superior Apartment, 3 Bedrooms (#301)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Family Apartment, 2 Bedrooms, Garden View (#202)

Living area

Family Apartment, 2 Bedrooms, Garden View (#202)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms (#306)

Living area

Family Apartment, 2 Bedrooms (#306)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms (#308)

Living area

Superior Apartment, 2 Bedrooms (#308)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Premium bedding, in-room safe, individually decorated

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Garden View (#203)

Premium bedding, in-room safe, individually decorated

Family Apartment, 2 Bedrooms, Garden View (#203)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for City Apartment

40-inch flat-screen TV with digital channels, TV

City Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1615 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Apartment

Premium bedding, in-room safe, individually decorated

Family Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 2 Bedrooms

Living area

Family Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1615 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Apartment

Living area

Standard Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1938 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Apartment, 2 Bedrooms (#307)

Premium bedding, in-room safe, individually decorated

Family Apartment, 2 Bedrooms (#307)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sleeps 2

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • 1829 sq ft
  • Sleeps 8

View all photos for 2-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Superior With Garden View

  • 1614 sq ft
  • Sleeps 6

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

  • 592 sq ft
  • Sleeps 3

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 1614 sq ft
  • Sleeps 6

View all photos for 4-Bedroom Villa

Premium bedding, in-room safe, individually decorated

4-Bedroom Villa

  • 3229 sq ft
  • Sleeps 9

Double Room Standard With Garden View

  • 269 sq ft
  • Sleeps 2

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • 1937 sq ft
  • Sleeps 8

View all photos for Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

Apartment Standard With Street View

  • 1614 sq ft
  • Sleeps 6

View all photos for 3-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Superior With Garden View

  • 1829 sq ft
  • Sleeps 8

View all photos for 2-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Garden View

  • 1614 sq ft
  • Sleeps 6

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 1076 sq ft
  • Sleeps 4

View all photos for 3-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Street View

  • 1937 sq ft
  • Sleeps 8

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About the area

Map
Calle 32 Norte con 5ta Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk

About this property

Palmar del Sol by Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, Palmar del Sol by Riviera Maya Suites provides a marina, a rooftop terrace and a garden. Active travellers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as car hire on-site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a lift and barbecues
  • Beach umbrellas, a porter/bellboy and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs, baby baths and free infant beds
  • Showers, free toiletries and hairdryers
  • 40-inch HDTVs with digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • In-room cot
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 500 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Aparthotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Playa Del Carmen
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Palmar del Sol by Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palmar del Sol by Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 500 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Palmar del Sol by Riviera Maya Suites?

Self-parking is free at this property.

What time is check-in at Palmar del Sol by Riviera Maya Suites?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Palmar del Sol by Riviera Maya Suites?

Checkout is at noon.

Does Palmar del Sol by Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Palmar del Sol by Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 9 mi (15 km).

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Palmar del Sol by Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 327 out of 419 reviews
Rating 8 - Good. 61 out of 419 reviews
Rating 6 - Okay. 17 out of 419 reviews
Rating 4 - Poor. 8 out of 419 reviews
Rating 2 - Terrible. 6 out of 419 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay and will definitely be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Noel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Will recommend staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to PBC close to 30 times and stayed in many resorts and hotels and we like this one for many reasons that will become obvious to you when you stay there
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in a prime location in Playa del Carmen (right on 5th Avenue). Daily cleaning, large pool in the garden, and the sea less than a 5-minute walk away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Playa Carmen. We had the 2 bedroom suite which was huge. Comfortable beds, nice patio and kitchen. The washer and dryer were hsndy. The staff was friendly and helpful. I would stay here again
Stayed 4 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
There was a whole
Stayed 1 night in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean property. Right on the avenue. The Staff were great helpful and very repectful. Couldnt ask for more.
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Jun 2025

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good location. Close to everything.
Stayed 3 nights in Jul 2025

6/10 Okay

Abil

Property needs a touch up and remodeling. But overall it was a decent stay for a family of 5.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Luca Andrea Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 12 nights in Apr 2025

4/10 Poor

paola

Liked: Staff & service
It is okay for the price. It did smell moldy inside the rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience, we will definitely come back
Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel . Room was clean , Ac worked great , kitchen in room was fully stocked with all we needed including a coffee pot . Walking distance to shopping , strip , restaurants, groceries . Pool and hot tub were nice . Bring bug spray ! Staff were so nice ! Even enjoyed seeing the 2 lobby cats each night - CoCo and Jimmy . I Will definitely stay here again !
Stayed 6 nights in Jul 2025

10/10 Excellent

Theodore

Our family of 4 stayed in a 2 bedroom suite on the top floor.
Stayed 8 nights in Jun 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
what i liked is very close to shopping, bars, dining. i did not like that music played every night until 1am
Stayed 8 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
My new favorite hotel in Playa del Carmen.
Stayed 1 night in May 2025

10/10 Excellent

Katy

Liked: Cleanliness, property conditions & facilities
Riviera Maya Suite is located near the busy 5th Av. so very accessible to restaurants and also is very close to the beach. The personnel is very amicable and very helpful. The property gives you a feeling of being in the jungle. The yards, pool area brings calm and serenity. Overall a great place to stay for a no frills/simple way of living.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🎉🎉🎉😬
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall!! Manuel was standout. Service was incredible. Only complaint was the showers did not get hot but overall remarkable value. Wil be coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property only minutes from the beach and a few feet from 5th avenue: excellent service
Stayed 6 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Stayed 9 nights in May 2025