Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all.
Hector
2024 年 5 月入住 1 晚
8/10 还可以
Candace
与配偶出行
2024年04月8日
满意:服务设施
不满意:清洁度
We quite enjoyed our stay at SilverSands, the location on 5th ave was great though it was a bit loud during the weekends at night. The room itself was a little dirty but for the price we paid we weren’t expecting a 5 star hotel. We felt safe in this hotel as it has an exterior door at the bottom of the entry stairs. Overall if you’re looking for a budget hotel we do reccomend!
We suggest walking down to 30th ave for the best street food and MUCH cheaper prices than an 5th ave :) there’s lots of little taco stands and other food places on 30th and all the streets between 5th and 30th. There is also a Sunday market on I think 54th street!!
Candace
2024 年 3 月入住 6 晚
6/10 一般
karina
2024年03月26日
karina
2024 年 3 月入住 7 晚
6/10 一般
Miguel
2024年03月2日
Place was nice smelled a little like moldy after u left for a long time and no windows other then that the place was nice clean
Miguel
2024 年 2 月入住 7 晚
8/10 还可以
Lucía
与配偶出行
2024年02月21日
满意:服务设施,清洁度
Se encuentra sobre la 5ta avenida de Playa del Carmen y tienes todo muy cerca, excelente atención del personal que atiende.
Lucía
2024 年 2 月入住 2 晚
2/10 糟糕
Angel
2024年02月13日
不满意:清洁度
Angel
2024 年 1 月入住 2 晚
2/10 糟糕
Elizeth,cdmx
与配偶出行
2024年02月8日
不满意:清洁度、服务设施、住宿条件和设施
Hacen cargos sin aviso , cobran doble los impuestos que supuestamente ya van incluidos en el precio , según la app ,y no funcionan varias cosas en el hotel,las toallas que ponen estan bastante rotas ,solo el personal muy atento la señorita de recepción, de ahi en fuera le hace falta mucho mantenimiento al hotel
Elizeth
2024 年 1 月入住 8 晚
10/10 超赞
Jose
2024年01月29日
Jose
2023 年 12 月入住 2 晚
2/10 糟糕
Mar
2024年01月28日
不满意:住宿条件和设施,服务设施
I complained about the lights not working properly and they said they would fix them and they did not. The towels were old and had holes. The sheets were very stained and old. The pool had no water in it. I did not have hot water in the kitchen so I could not do my dishes and could not use my cookware( I bought groceries and couldn’t eat them with the conditions) the property was not as described at all. I asked for a refund and to change rooms or anything to make it more comfortable but they said no. The communication was horrible, had to use a translation app to ask questions and they were never replied to in an understandable way. The fridge water machine was also broken. The door locked with a single push lock and felt very unsafe. People would look in my window at night as I could not move the shade down. I did not have my room cleaned the first four days as they never supplied me with a ‘cleaning sign’ so my room was disgusting with the dirty dishes and sand everywhere. Nobody told me I had to run the water in the shower for 10 minutes before it got hot so I had cold showers as well. They did not supply shampoo until the room was finally cleaned.
The wifi worked well, but that was about it.
Mar
2024 年 1 月入住 6 晚
6/10 一般
Felipe
2024年01月16日
The contact number´s which is on the front gate takes too long to respond, i was waiting two hours to get information about how to access, because the fron door was locked.