Plaza Principal

Our stay was great! The staff was very nice and attentive, and the rooms were clean. The beach is right next to the hotel, which made it super convenient for us. We enjoyed most of the restaurant options, except for Rosato (the Italian restaurant). I felt the dishes there needed more flavor. We loved the Mexican buffet they had on Friday night. The food was the BEST, and the show was so fun to watch. My 18-month-old daughter absolutely loved it—she kept dancing the whole time! Another favorite spot was the Cevicheria. They have the best aguachiles and tacos gobernador. The pool was a lot of fun, too! I especially appreciated the shallow kids’ area—it was perfect for families with little ones. The only downside was how many employees kept pushing the Fiesta Rewards membership on us. Several approached us about it, and one employee even questioned me when I said we had already received the presentation from one of her coworkers. She kept asking for a name and seemed to assume I was lying, which felt unprofessional. There was no reason for me to lie. Overall, our stay was good, and we enjoyed our time there!

Excelente, algunos detalles como el funcionamiento de las luces del cuarto.

The staff at the resort were all amazing - pool staff, entertainment staff, etc! We found our room to be very humid which left it with a musky smell. It is in need of some upgrades - jetted tub was dirty and bathroom small for a family of four. Other similar rooms we saw from our group appeared to have been upgraded and had the sink separate from the shower/toilet. Those rooms where definitely better!