「Besides the property being in the most beautiful location, the staff at the onset are rude and have zero customer experience - they all should work in the kitchen and not interact with guests. Hotel is old and although our room is supposedly updated, it really isn’t - rug was beyond dirty. The food is mediocre. If you have so many downfalls in the hotel, at least have better customer service.」
「A short walk from Marina/Agana Yacht charter marina.
Service excellent and provided great place for food with nice views. The room balcony with an ocean view is a nice add on.
A desk and chair would be nice, as a place to charge devices and read brochures.
Only downside is not enough wall plugs for charging devices. The modern traveler carries a phone and a watch and 2 portable chargers, and sometimes noise cancellation headphones for the plane. Charging them shouldn’t be a challenge. Many...