Stayed at this hotel because it was close to the scuba diving center. I am a diver so it was extremely convenient. Free Wi-Fi is available but a little slow. Room service is OK. It would have been nice to have tea bags/coffee in the room.
真實旅客
2/10 很差
Kris (Vancouver, Canada)
2015年10月28日
不滿:職員與服務、住宿狀況和客房舒適度
Money grabbers - No service
We stayed overnight for rest after a long drive. We couldn't sleep as power went off three times for almost an hour and the room was infested with mosquitoes. It was pointless and we wanted to get out earliest. No coffee supply in the room. At 5.00 AM, woke up the receptionist and asked for coffee. Coffee arrived at 6.00. There were only two of us and we wanted refund for the third person. They said they will only refund 50% as they have to pay Expedia 50%. I spoke with Expedia CSR and she told me she will send a mail to the hotel saying they don't charge anything as the hotel claimed. Despite the hotel refused to refund full amount. It was a total rip off. They refused to take credit card and insisted cash payment.