Pongwe Hotel with Pool

"Lovely stay and excellent service."

"Very nice and helpful staff. "

"I was pleasantly surprised with this resort. The food at lunch at the beach bar was very good. The room was beautiful and huge. The only thing that was a little lacking was snacks between meals and the fact that it is a little remote but overall everything was great. "

"Not like it use too..! "

"This hotel is old and tired. The welcome was, at best, lukewarm, and the service was generally not good. The room was not well cleaned but there was good air conditioning, which was very welcome. Furniture was old and beds uncomfortable. The phone in the room did not work and other guests were allowed to yell at each other at 3am in the communal areas! Breakfast offer was good. Restaurant was awful - service was poor, food was almost inedible, card machine doesn’t work! They do not sell alcohol and don’t name this in their description. They do offer “mocktails” which are an absolute laugh! Don’t waste your money! Swimming pool was nice but the chairs/sofas around the pool are very dirty. Would not recommend it."

"Our bungalow was wonderful. Had all the amenities and was spacious and very clean. The food was excellent and the staff were more than willing to please. Overall we really enjoyed our stay"

"Wonderful magical gardens . Lovely friendly staff . Great gym . Although breakfast good all other meals were very tasteless . Even the mayonnaise and butter were of poor quality . After paying for one of your best rooms we were left very disappointed . The old fashioned shower wasn’t really of 5 star standard . Also the lack of electricity for half a day wasn’t great . One last thing . I loved the enthusiasm of the staff but didn’t enjoy Bay City Rollers beating out at breakfast just as I’d woken up . "