泳池

波諾卡華美達酒店的評價

2.5 out of 5
波諾卡華美達酒店
#1 - 6707 Highway 53, Ponoka, AB

評價

8.6

優異

10 分評分,優異;283 則評價中有 132 則" "
8 分評分,不錯;283 則評價中有 112 則" "
6 分評分,一般;283 則評價中有 26 則" "
4 分評分,欠佳;283 則評價中有 8 則" "
2 分評分,很差;283 則評價中有 5 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

David

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Great pool and slide for the kids!
於 2024 年 5 月住了 1 晚

8/10 不錯

Taz

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Numerous external doors with broken latches or very weak and damaged door frames that need repair.
於 2024 年 4 月住了 5 晚
Lana 於 2024年4月29日的回應
Thank you for choosing us. I will ensure to look into this. Hope you choose us again.

6/10 一般

Agatha (La Crete)

家人同遊
Nice place to stay.
於 2024 年 3 月住了 3 晚
Lana 於 2024年4月29日的回應
Thank you for choosing us! We hope you stay again

10/10 優異

Amanda

於 2024 年 2 月住了 3 晚

8/10 不錯

Cathy

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
N/A
於 2024 年 4 月住了 2 晚

10/10 優異

Tina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Nina (Gleichen)

於 2024 年 3 月住了 1 晚

4/10 欠佳

darcy

We didn’t like showing up at 345 pm and being told to come back in an hour because our room wasn’t ready Check in 3 pm?!? Also seemed like the staff let town kids into the pool area Rowdy kids made it impossible to have fun with grandkids
於 2024 年 2 月住了 2 晚
Lana 於 2024年3月2日的回應
Hi there I am terribly sorry to hear about your dissatisfaction. Yes check in is at 3 and our housekeepers do their best to have al needed rooms ready for 3pm, however in some cases when we have a complete turn around it sometimes can be tough, as this was the situation that weekend, again I am terribly sorry for that. We had a big swim meet and darts tournament that weekend, so likely there was a lot of kids in the pool, I assure you our pool is not open to the public. Again I am sorry we fell short on the checking in at 3 I hope in the future this doesn't happen again.

10/10 優異

lou

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Children enjoyed the pool!
於 2024 年 2 月住了 1 晚
Lana 於 2024年2月27日的回應
So happy the kids enjoyed the pool. Hope we see you in the future

10/10 優異

Kosta

於 2024 年 2 月住了 1 晚

6/10 一般

Victoria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

Sergey

讚好:整潔度
不滿:住宿狀況
The pool is freezing cold and no heat in the pool area. No climate control in the room. A bit noisy
於 2024 年 1 月住了 4 晚
Lana 於 2024年2月5日的回應
I am so sorry to hear this, we are working hard to get this all fixed and running to par. It does take quite sometime to heat the pool back up once full. I am hoping the next time you are in the area, you choose us again and the situation will be rectified.

10/10 優異

Sharon (Jarvie)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice hotel clean and quiet
於 2024 年 1 月住了 1 晚
Lana Smeall 於 2024年1月30日的回應
Thank you for choosing the Ramada in Ponoka. I am happy to hear that you seemed to enjoy your stay. Looking forward to the next time you return.

8/10 不錯

Mimi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I will stay there again
The location is good and I was able to plug in my car right in front of my room. Breakfast was good. The pool and gym were closed. Locks on both the hallway access door and exterior access doors were difficult, either tight or loose, but seemed secure once closed.
於 2024 年 1 月住了 1 晚

8/10 不錯

Marla

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

6/10 一般

Johannes (Carvel)

於 2024 年 1 月住了 1 晚

6/10 一般

Nedra

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度
Good sleep.
於 2023 年 12 月住了 5 晚

8/10 不錯

Roy

家人同遊
讚好:整潔度、職員與服務和設施服務
Free breakfast offered and a fairly good variety.
於 2023 年 12 月住了 2 晚
Ramada Ponoka 於 2024年1月15日的回應
Thanks Roy. We are glad that you were pleased with our breakfast service. We look forward to serving you again.

10/10 優異

Michael

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice swimming cause we were the only ones in the swimming area
於 2023 年 12 月住了 1 晚

8/10 不錯

Patricia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the convenience to amenities. The staff was great. The hotel needs renovations. The chair in our room had stains on both sides of the cushions. The bathroom was clean, but small. The mattress was very soft and likely needs replacing.
於 2023 年 12 月住了 3 晚
Ramada Ponoka 於 2024年1月15日的回應
Thanks for sharing your feedback, Patricia. We will look into mattress and cushion issue you highlighted and are glad that our team is providing you great service!

10/10 優異

Jay

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

8/10 不錯

Gerald T

於 2023 年 12 月住了 1 晚

2/10 很差

jocelyn

於 2023 年 11 月住了 1 晚

10/10 優異

Mayra

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Ramona

於 2023 年 11 月住了 1 晚

8/10 不錯

Larry

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not clean and smelled like body odour. No cleaning service for our 4 day stay. Rooms need a major renovation. Disappointed for the amount charged.
於 2023 年 10 月住了 4 晚

10/10 優異

George

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Ramada Ponoka 於 2023年10月11日的回應
Hello George. Thanks for staying with us. We appreciate your business and you taking time to share your positive experience.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with a great pool and water slide. Breakfast was ok, but a lack of gluten free or dairy free options.
於 2023 年 9 月住了 3 晚
Jignesh 於 2023年9月26日的回應
Dear Guest. Thanks for staying with Ramada Ponoka. We are glad that overall you enjoyed your stay, particularly pool and water slide with some concern on gluten free or dairy free options.Unfortunately, most breakfast suppliers have very limited options on gluten free/dairy free which is often not in stock. We did especially sourced available item for you but once again no option with local store as well. We hope this changes and we can strive to improve in this area as well. Thanks.

10/10 優異

Sarah

於 2023 年 9 月住了 1 晚
Jignesh 於 2023年9月26日的回應
Thanks for staying with Ramada Ponoka. We appreciate your business and support.

8/10 不錯

Pantaleon

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Nice, Clean & Safe
We booked for two nights, everything was perfect except the reception was not so friendly. They ask us if we want to register for room cleaning the next day and we gladly said 'Oh cool... sure' and they screwed up as they did not clean our room. I wish they did not ask as we will just inform the cleaning lady outside in the hallway and will not rely on front desk people. Breakfast is good, strong wi-fi, very comfortable bed, pillows and blanket. The shower pressure is perfect and the hotel surroundings is clean and spacious. There is an A&W fast food attached to the hotel building which is a huge bonus if you are hungry and want a quick snack or meal and a gasoline station with a convenience store at the front of the hotel. It is a perfect location!
於 2023 年 9 月住了 2 晚
Jignesh 於 2023年9月28日的回應
Hello Pantaleon. Thanks for staying with us and sharing your experience. We are glad that your overall experience was pleasant with an exception of front-desk experience and unfulfilled room cleaning registration. We have shared your feedback with team member and we will strive to better our service and offering in above mentioned area. We appreciate your feedback.

8/10 不錯

Sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean, food was good and kids loved the pool!
於 2023 年 9 月住了 1 晚
Jignesh 於 2023年9月28日的回應
Thanks Sarah. We loved that kids loved the pool :) We are pleased you had a good stay. We appreciate your support at Ramada Ponoka.

8/10 不錯

Kathrine

親子同遊
讚好:整潔度、職員與服務和住宿狀況
It’s good
於 2023 年 9 月住了 2 晚
Nadine Foulkes, General Manager 於 2023年9月20日的回應
Hi Katherine,Thank you for taking a moment to share your experience at Ramada by Wyndham in Ponoka. We are so pleased tohear you found the service was to your liking. We look forward to welcoming you back again soon.

10/10 優異

Clinton

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
I was able to have my dog stay with me.
於 2023 年 9 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年9月19日的回應
Thank you for choosing us for your hotel of choice to stay with plus we could accommodate your pet as well during your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham in Ponoka in the near future.

10/10 優異

Tim

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Nadine Foulkes, General Manager 於 2023年9月19日的回應
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Ramada by Wyndham in Ponoka. We hope you’ll visit us again soon.

8/10 不錯

Kandis

於 2023 年 9 月住了 2 晚
Nadine Foulkes, General Manager 於 2023年9月13日的回應
Hi Kandis,Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham Ponoka in the near future.

10/10 優異

Ann

於 2023 年 9 月住了 1 晚
Jignesh Babu 於 2023年10月11日的回應
Thanks Ann for sharing rating on your positive experience. We value your appreciation towards our staff and service.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay.
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年9月4日的回應
Hi Robert,Thank you so much for the wonderful review and rating of your stay at the Ramada by Wyndham in Ponoka. So glad you found it a great stay, we hope to have you back again soon.

6/10 一般

Holly

商務旅客
Stay was okay, vending machine was broken into and left open. Average cleanliness.
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年9月1日的回應
HI Holly,Thank you for bringing these concerns to our attention. We regret that your experience did not meetyour expectations and have shared your feedback with our team. We also noticed the vending machine was tampered with and I appreciate you letting me know as well what happened, we will be looking into this further. Hope to have you stay again soon.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月29日的回應
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at the Ramada by Wyndham. We hope you’ll visit us again soon.

10/10 優異

DARYL

讚好:職員與服務
Your photo of outside is not accurate
於 2023 年 8 月住了 2 晚
Nadine Foulkes, General Manager 於 2023年8月29日的回應
Hi Daryl,Thank you so much for the wonderful rating. I did go online to see the picture and it is showing the Ramada on my side, what was it showing on yours?

10/10 優異

Doreen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My grandson enjoyed the pool and the slide
於 2023 年 8 月住了 3 晚
Nadine Foulkes, General Manager 於 2023年8月20日的回應
Hi Doreen,Thank you for taking a moment to share your experience at Ramada by Wyndham in Ponoka. Our team is so glad to hear that you enjoyed the pool with your grandson. We look forward to seeing you again soon.

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Check in was a breeze. Lovely people working.. Even had some popcorn available that my daughter really enjoyed!
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月20日的回應
Hi Jennifer,Thank you for sharing a review of your recent experience. Our team here at Ramada by Wyndham in Ponoka is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

6/10 一般

Jeremy

讚好:職員與服務
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月20日的回應
Hi Jeremy,Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham in Ponoka in the near future.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Nadine Foulkes, General Manager 於 2023年8月16日的回應
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Ponoka. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 優異

stacey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing!!
於 2023 年 8 月住了 2 晚
Nadine Foulkes, General Manager 於 2023年8月14日的回應
Thank you for sharing this positive review. We appreciate our location here in Ramada by Wyndham in Ponoka just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 優異

Rabia

家人同遊
I liked to stay here
於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月14日的回應
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Ramada by Wyndham in Ponoka in the near future.

10/10 優異

Erica

於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月29日的回應
Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Ramada by Wyndham in the near future.

8/10 不錯

Yvette

於 2023 年 8 月住了 1 晚
Nadine Foulkes, General Manager 於 2023年8月8日的回應
Dear Yvette,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Ponoka. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay to be exceptional. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.