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Hotel San Martin Popayan

3.5 star property
Where city lights meet entertainment - indulge in shopping and nightlife with great food to start your day.

Choose dates to view prices

At Hotel San Martin Popayan, international cuisine and rooftop views blend in perfect harmony. Savor a night out at the casino or nightclub, enjoy shopping on site, or grab a coffee at the cafe - this hotel has something for everyone.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, desk, soundproofing

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Kitchen
Fridge
LED TV
Separate bedroom
  • 1335 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite (Double Use)

Premium bedding, minibar, desk, soundproofing

Superior Suite (Double Use)

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Kitchen
Fridge
LED TV
Separate bedroom
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Double Use )

LED TV

Junior Suite, 1 King Bed (Double Use )

Highlights

Soundproofed
Heating
Fridge
LED TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, minibar, desk, soundproofing

Standard Twin Room

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 279 sq ft
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Queen Bed, Accessible

Premium bedding, minibar, desk, soundproofing

Standard Single Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite (Single Use)

Premium bedding, minibar, desk, soundproofing

Junior Suite (Single Use)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 334 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite (Single Use)

Premium bedding, minibar, desk, soundproofing

Superior Suite (Single Use)

Highlights

Soundproofed
Heating
Kitchen
Fridge
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • 861 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Double Room, 1 Bedroom

Premium bedding, minibar, desk, soundproofing

Family Double Room, 1 Bedroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 279 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, Multiple Beds

Premium bedding, minibar, desk, soundproofing

Standard Double Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite

Premium bedding, minibar, desk, soundproofing

Presidential Suite

Highlights

Soundproofed
Heating
Fridge
LED TV
2 bedrooms
Premium bedding
Hairdryer
Bathrobes
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

LED TV

Elite Studio Suite

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Loft, 1 King Bed

LED TV

Elite Loft, 1 King Bed

Highlights

Soundproofed
Heating
Fridge
LED TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Studio Suite

Living area

Elite Studio Suite

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Hairdryer
Bathrobes
2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, desk, soundproofing

Standard Room

Highlights

Soundproofed
Heating
Fridge
LED TV
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed
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About the area

Popayán is home to Hotel San Martin Popayan. The area's natural beauty can be seen at Caldas Park and Parque Natural de Purace, while Teatro Municipal and Museo Arquidiocesano de Arte Religioso are cultural highlights. Visit our Popayán travel guide
Map
Carrera 9 # 18N-40, Ciudad Jardin, Popayán, 190002

What's nearby

  • The clock tower in Popayan, Colombia during the blue hour.
    Popayán Cathedral
    6 min drive - 2.6 km
  • Clínica La Estancia
    8 min walk - 0.7 km
  • Humilladero Bridge
    18 min walk - 1.6 km
  • Caldas Park
    4 min drive - 1.9 km
  • University of Cauca
    5 min drive - 2.2 km

Getting around

  • Popayan (PPN-Guillermo Leon Valencia)
    6 min drive

Restaurants

  • Hoshi
    1 min walk
  • Boulevard Rose
    7 min walk
  • Don Jacobo, postres y ponques
    2 min walk
  • Banano's
    3 min walk
  • Big Bang Club
    1 min walk

About this property

Hotel San Martin Popayan

Property highlights
At Hotel San Martin Popayan, you can look forward to a casino, a nightclub and a rooftop terrace. Enjoy international cuisine and more at the two on-site restaurants. Guests can also expect to find shopping on-site, a coffee shop/cafe and a playground.
Additional perks include:
  • A lift, a porter/bellboy and a billiards/pool table
  • A ballroom, ATM/banking services and a front desk safe
  • Concierge services, wedding services and a computer station
Room features
All 115 rooms offer comforts such as free international calls and premium bedding, in addition to thoughtful touches such as sound-insulated walls and bathrobes.
Extra conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • LED TVs with cable channels
  • Fridges, heating and daily housekeeping

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Property amenities

Parking and transport

  • Free offsite parking

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Itinerante

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Casino
  • Nightclub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 70000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000, per pet, per night, plus a deposit of COP 60000 per night
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 350000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 60000 per night
  • Pet fee: COP 60000 per pet, per night
  • Late check-out fee: COP 70000 (subject to availability)
  • Rollaway bed fee: COP 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel San Martin Popayan
San Martin Popayan
Hotel San Martin Popayan Hotel
Hotel San Martin Popayan Popayán
Hotel San Martin Popayan Hotel Popayán

Frequently asked questions

Is Hotel San Martin Popayan pet-friendly?

Yes, Hotel San Martin Popayan allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of COP 60000 per night and a fee of COP 60000 per pet, per night.

How much is parking at Hotel San Martin Popayan?

There is free parking nearby.

What time is check-in at Hotel San Martin Popayan?

Check-in start time: 3:00 PM; check-in end time: 1:00 PM.

What time is check-out at Hotel San Martin Popayan?

Checkout is at 1:00 PM. Late checkout is available for COP 70000 (subject to availability).

Where is Hotel San Martin Popayan located?

Situated in Popayán, this hotel is within a 10-minute walk of Clínica La Estancia and Gran Casino Popayán. Humilladero Bridge and Natural History Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Martin Popayan Reviews

8.2

Very good

9.2

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 130 reviews
Rating 8 - Good. 35 out of 130 reviews
Rating 6 - Okay. 16 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 8 out of 130 reviews

Reviews

8/10 Good

Denneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly environment. Nice breakfast
Stayed 1 night in Jan 2025

6/10 Okay

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: Incredibly clean, very friendly staff, comfortable and well located. The bad: No air conditioner which means open windows. I was given a third floor room facing the street. It was so loud with folks walking, talking, partying, music, sirens and traffic, I barely slept. It was still better than closing the window and sweating.
Stayed 1 night in Feb 2025

10/10 Excellent

Jhoan

Liked: Amenities, property conditions & facilities
Everything was great and the breakfast was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Hernan

Liked: Property conditions & facilities
👍
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Friendly people
Stayed 2 nights in Jul 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities
this hotel is very 80s, a bit worn around the edges and junky even, there is a pool table in the lobby and one of those awful fake suites of armor, the art is very 80s but of the three hotels I have stayed in this trip do to availability because of Holy Week this is the one I would stay in again.
Stayed 2 nights in Apr 2023

6/10 Okay

Flora

Liked: Cleanliness
Ok, good location. Room service food not very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I.L.I. I Love It. Best staff ever.

A long awaited trip to visit family. 30 years in the making. Great place and near everything. The staff went above and beyond to accommodate my Wife and Sister and even up grated the room free. Great restaurant in the hotel and flowers everywhere. Will recommend. I.L.I. I Love It…… I must commend the staff that made that place one of the best overall and I have being in 23 countries. I.L.I.
Stayed 4 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Everything was perfect...just one minor detail...no air conditioning in any of the rooms...they only provide a fan...the room gets very very hot at all times...they need to have at least a portable a/c or something better than a fan...other than that it was all excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was bad raining like crazy. Start at 5 am and stop like at 11:00 am. I had tp purchase one more night at the hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have never written a negative review before now, but I had such a frustrating experience I feel it is important to share. As a seasoned global traveler, rarely have I witnessed such a disorganized state of affairs as I found in Hotel Casa Santa Domingo. A warning to all travelers who need to use their room on the day that this hotel cannot provide a smooth transition between its rooms - even when you have paid an extra $194 for an upgrade to ensure it. I was forced out of my room promptly at noon and not given access to my new room until after 3 pm. I was offered the bustling hotel entrance for my private Zoom meeting as there was no quiet place to offer me when I needed it most, including my own room. I only paid the upgrade to be in a better room thinking it would be a smooth transition. Had I known I would be evicted at noon, I never would have paid it. Won’t be making the mistake of upgrading here again. On a more positive note, the property is a museum
Stayed 1 night in Feb 2024

10/10 Excellent

JULIÁN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y comfort
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hotel y bien ubicado, pero con mucho ruido

Buen servicio y ubicación. Mucho ruido en las noches, no tiene ventanas antirruido. Buena habitación. No tiene aire acondicionado.
Stayed 1 night in Jan 2025

8/10 Good

Martha Isabel

Liked: Cleanliness, staff & service
Ill n’y avait pas eau chaude , le séchoir à cheveux été brisé
Stayed 4 nights in Dec 2024

10/10 Excellent

Pedro Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Excelente el hotel. Ubicación y equipo de trabajo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eugenia Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía comoda
Stayed 1 night in Jan 2024

8/10 Good

JUAN E

Liked: Cleanliness, staff & service

Baja relación calidad/precio

Experiencia no buena. Muy básico en comodidades. Ni siquiera contaba con toalla para manos ni salida de baño; nevera vacía. Tarda mucho el agua en calentar y se desperdicia mucha agua esperando que se caliente. En general, no fue buena la experiencia
Stayed 1 night in Sep 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio pero no tenían servicio de lavandería en el hotel.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen Hotel.
Stayed 2 nights in Nov 2022

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
No hay estación de cafetería. Las habitaciones no cuentan con frigobar - ni siquiera botellas con agua. Es necesario salir a buscarlas al front-desk porque el interno no funciona (o no lo atienden). Ya en el front-desk, las opciones son mínimas: agua con gas o bebidas deportivas. Luego, al momento del desayuno las opciones del buffet son muy pocas, se acaban pronto (p.e. mermelada se termina para las 08.00 AM) y no reponen rápidamente (p.e. la fruta) o simplemente se acaban por el resto del día. ¿Una más? No entregan copias de las llaves, solo una por habitación. Necesité coordinarme con mi pareja para poder acceder.
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un gran servico en especial el trato por llevar a mi perro fue lo mejor muchas gracias
Stayed 5 nights in Jun 2022

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service
Stayed 1 night in Jun 2022

4/10 Poor

Nury

Liked: Cleanliness, staff & service
Disliked: Amenities
El desayuno no es bueno, simple y frio, no hay variedad
Stayed 1 night in Jun 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato de las personas
Stayed 1 night in Apr 2022