Port Royal Hotel with Pool

"Family friendly, very spacious, very clean! Would’ve loved to use the pool, but we were informed after booking that it was closed for maintenance."

"The room was very clean. It was obvious that it had been recently renovated."

"Food was great attendants were helpful. Parking was always available. "

"The entire stay was great!"

"Clean but dated rooms. Staff is ok just do the bare minimum. Staff at the food service is awful. They complain about other guests openly. Front desk ( Kevin is useless) not much help on information. Got more from guests. There is a free trolley line right next to the hotel. Beach chairs and umbrellas are at a fee. pool side get there early. The chicken tenders are amazing!! Patty the cleaning woman was the most helpful and always a smile on her face. Always happy to help or give a good tip / info. Have her at the front desk . "

"The pool side had some seating but you had to pay for a good location. I have seen extra charges for cabanas and luxury seating but not reg. seats in the sun"

"Beautiful property with friendly staff. Will go back."

"Not friendly staff"

"I believe this is a new brand for Hilton and I understand where they’re going with it. However, it did not quite make the Mark. The property was old, and in essence was lipstick on a pig. More attention needs to be paid on procedures whereas the key did not work for the room, the TV set was unplugged and the cable did not work. Staff was very accommodating."